Job Description:

The Counter Unmanned Aircraft Systems (C-UAS) Support Technician (CST) performs advanced configuration, installation, troubleshooting, and field support of networked C-UAS systems in production and operational environments, including disparate command and control (C2) platforms, C-UAS radars, electro-optical/infrared (EO/IR) sensors, passive detection systems, effectors, environmental/power monitoring systems, and Layer 2/3 network appliances. The CST integrates all systems to deliver situational awareness to end users via a common C2 human-machine interface. The position requires demonstrated ability to operate independently in austere and remote international environments, with up to 75% TDY travel to domestic and overseas diplomatic facilities.

Site Survey & Deployment

• Conduct site surveys including electrical/network infrastructure assessments, line-of-sight (LOS) evaluations, and workstation integration planning for new C-UAS deployments.

• Perform system installations at operational sites—both supervised with reach-back support and unsupervised at established facilities—including replacement of field nodes.

• Fabricate, terminate, and repair network cables (Cat5e/Cat6), LMR cables, and fiber optic cables as required for installations and equipment repair.

• Adhere to commissioning standards and procedures; interpret and execute project designs and schematics.

System Configuration & Integration

• Configure system networking including IP addressing, managed switch integration, and NetPlan changes; add and calibrate sensors within the C2 platform.

• Perform UI masking, calibration, and profile configuration for C-UAS radar and sensor families (e.g., CACI, BlueHalo, and similar systems).

• White-list selected signals on deployed systems and manage system configuration profiles.

• Set up and operate RF spectrum analysis tools to observe spectrum, identify known signals, classify signals of interest, and conduct direction-finding and RF surveys at new locations.

Troubleshooting & System Administration

• Perform advanced troubleshooting of C-UAS systems independently, utilizing CLI tools, network analyzers, and remote diagnostic techniques.

• Execute network and system administration tasks via command-line interfaces including secure file transfer, remote terminal access, and network discovery tools.

• Conduct cyclic and preventive maintenance on all deployed C-UAS systems; respond to emergency maintenance requests within 30 minutes, report findings to the Country Manager and C-UAS Program office, and open corresponding work orders in the CMMS.

• Perform fault isolation to the Least Replaceable Unit (LRU) level; replace and restore failed components to return systems to full operational status.

Site Leadership & Documentation

• Serve as Site Lead during operational periods, including schedule creation, personnel contingency planning, and delivery of Site Capabilities briefings.

• Serve as acting Country Manager in the absence of the primary Country Manager, assuming full responsibility for site operations, personnel accountability, and all required reporting.

• Prepare and submit Weekly Activity Reports (WAR); maintain all project documentation, as-builts, and configuration records.

• Create and manage work orders for scheduled and unscheduled maintenance activities within the program’s Computerized Maintenance Management System (CMMS).

• Conduct monthly inventory of all C-UAS materials and spare parts at assigned sites; track Purchase Requisitions and Purchase Orders for spare materials and equipment.

• Provide onsite training to end users on all integrated systems and deliver remote troubleshooting assistance.

• Maintain clear written and verbal communication with program management, end users, and stakeholders.

Education and Typical Experience

• Bachelor's Degree in Information Technology, Computer Science, Electrical Engineering, or related field; may be substituted with 7+ years of relevant integration experience and 2 or more applicable certifications.

• 5+ years of experience with integration, configuration, and field support of C-UAS or Technical Security Systems.

• Technical experience installing, configuring, maintaining, and repairing system-of-systems solutions including C-UAS radars, EO/IR cameras, C2 platforms, and effector systems.

• Experience with C-UAS C2 software platforms including sensor configuration, calibration, and full-site management.

• Familiarity with C-UAS radar and sensor families such as CACI family of systems, BlueHalo systems, or equivalent platforms.

• Demonstrated experience with RF transmission, detection, and deterrence equipment, and RF spectrum analysis tools.

• Demonstrated proficiency with CLI tools, secure file transfer utilities, and network diagnostic/analysis software.

• Experience with UAS operations and capabilities; command, control, and guidance systems desired.

• Experience with ground-based Electronic Countermeasures (ECM) / CREW systems desired.

Specialized Knowledge/Skills Requirements

• Solid understanding of RF theory, network fundamentals (TCP/IP, subnetting, managed switch configuration), and C-UAS system architectures.

• Ability to work independently or within a team in austere or remote environments; strong mechanical aptitude with hand tools and cable fabrication equipment.

• Strong written and verbal communication skills; ability to deliver site briefings and interact with government end users and program management.

Licenses and Certifications

• Active FAA 14 CFR Part 107 Remote Pilot Certificate (required)

• CompTIA Security+ (preferred)

• CompTIA Network+ (preferred)

• Active U.S. Passport or ability to obtain one (required)

• Class 1 DOS Medical Clearance (required)

• Additional vendor certifications in radar systems, RF analysis, or network engineering (preferred)

Physical Requirements / Working Conditions

• Full-time, 40-hour workweek with flexibility for mission requirements.

• Travel: Candidates should be willing to travel/TDY away from their home location for up to 75% of a typical work year, to both domestic and international diplomatic facilities and high-threat environments.

• Must be able to lift objects 50–80 pounds; perform work on ladders, scaffolding, and high-lift equipment up to 40 feet; navigate crawl spaces and above-ceiling areas.

• Manual dexterity required for frequent reaching, climbing, lifting, and operation of power/manual tools and office equipment.

• Must meet most stringent country medical clearance requirements; adherence to approved vaccination protocols as determined by location.

• Typical assignments performed in both climate-controlled and external environments with variable weather conditions.

Security Clearance Requirement: