Your RoleAs the
Business Value Operations Manager at Zip, you'll sit at the intersection of
operations, analytics, and go-to-market execution as we scale our business value function. You'll build the systems, tooling, and data infrastructure that enables a small team of Value Engineers to help Zip's sales teams close transformative enterprise deals. But this role goes far beyond building ROI calculators:
- You'll shape how Business Value scales at Zip, designing the engagement model, benchmarks, and reporting the Head of Business Value and sales leadership use to run the function.
- You'll lead the AI-assisted value generation roadmap, partnering with Product, Marketing, and Sales leadership to help scale Zip's GTM playbook.
- You'll act as a thought partner to executives inside and outside Zip, ensuring our narrative resonates at the boardroom and C-suite level.
This is a role with C-suite visibility for someone who thrives on analytical rigor, operational excellence, and structured problem-solving at scale.
You Will- Conduct quantitative analysis, ROI modeling, and benchmarking to define the measurable impact of Zip.
- Build and present C-suite level business cases to CFOs, CPOs, and finance leaders.
- Build self-serve tooling for our go-to-market teams, including the operational aspects that make them scalable.
- Drive internal initiatives: build scalable business value frameworks, train sales teams on value advisory, and codify best practices.
- Stand up the intake, triage, and reporting layers, including engagement-tier routing, deal triage dashboards, and KPI tracking for the Business Value function.
- Serve as a strategic advisor to our Go-to-Market, Product, and Enterprise Transformation teams.
Qualifications- 7+ years of relevant experience in Value Engineering, Revenue Operations, Sales Operations, Strategy & Operations, or management consulting, ideally with exposure to high-growth B2B SaaS.
- Demonstrated track record of building and deploying systems and tooling: ROI calculators, dashboards, intake workflows, or playbooks that other teams actually adopted.
- Strong grounding in financial modeling, data analytics, and structured communication
- Excellent cross-functional stakeholder management across Sales, Product, Marketing, and Customer Success.
- Entrepreneurial mindset: self-driven, resourceful, and comfortable operating with a blank canvas in ambiguous environments.
- Experience building a value/business advisory function into a scalable, competitive differentiator is a plus.
- Knowledge of procurement, finance, or enterprise SaaS value drivers is a plus, but not required.
The salary range for this role is $149,940 - $220,500 OTE. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.
Perks & BenefitsAt Zip, we're committed to providing our employees with everything they need to do their best work.
- Start-up equity
- 🦷 Full health, vision & dental coverage
- 🚠Team building events
- Flexible PTO
- Apple equipment plus home office budget
- 401k plan
