Assurant

Business Unit Systems Analyst

Assurant • $64K — $108K *
US-Anywhere
+ 2 other locationsRemote
Finance & Insurance
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Minimum of 4 years business analyst experience in the insurance industry.
  • Proficient in MS Excel.
  • Excellent communication skills both orally and in writing.
  • Bachelor's degree in business administration, Mathematics, or MIS preferred.
  • Project Management experience or Green Belt Certification is a plus.

Responsibilities

  • Provide production assistance for supported applications.
  • Research and implement system fixes as needed.
  • Conduct user training on routine and complex system changes.
  • Execute testing, debugging, and quality assurance for small-scale projects.
  • Analyze current processes and propose enhancements or corrections.
  • Create documentation for new and existing business workflows.
  • Foster relationships with business partners and provide training on enhancements.

Benefits

  • Comprehensive health insurance options.
  • Retirement savings plan with employer matching.
  • Flexible working hours and remote work options.
  • Professional development and training opportunities.
  • Employee assistance program and well-being resources.
Full Job Description
Title

Business Unit Systems Analyst

Overview of Position
The Business Analyst's primary role is to support systems and staff by recommending and implementing system enhancements that promote efficiency, compliance and growth. In addition, the Business Analyst is responsible for maintenance of system files and tables, troubleshooting problems/issues and handling projects ranging from moderately to highly complex in nature.

What will be my duties and responsibilities in this job?

TECHNICAL EXPERTISE AND PRODUCTION SUPPORT
  • Provide production assistance for the applications we support.
  • Research, report, and implement simple system fixes.
  • Enter routine user-maintained table changes.
  • Train peers or new hires on routine changes. Participate in training on more complex system changes.


TESTING, DEBUGGING, TEST MANAGEMENT, QUALITY ASSURANCE
  • Provide routine system support following established guidelines and procedures.
  • Perform troubleshooting with limited direction.
  • Determine testing requirements for small scale projects.
  • Design/Draft test plans and conduct unit/acceptance testing for small scale projects.
  • Provide timely resolution for testing issues.
  • Identify flaws, errors, and issues with application functionality, flow and/or program changes.
  • Research, document, reports, and communicate any defects with functionality, flow and/or program changes.
  • Produce agreed upon deliverables on time, within targeted estimates and without error.
  • Timely retesting and documentation of the corrections made for defects.


PROJECT MANAGEMENT
  • Participate as a project team member.
  • Identify project issues.
  • Schedule/Prioritize project tasks as assigned.
  • Display basic knowledge of project management principles.
  • Handles multiple tasks and projects concurrently.


ANALYSIS/SOLUTION GENERATION:
  • Reports system problems/testing defects to management and recommend appropriate course of action to remedy.
  • Research, report and implement fixes or workarounds for low complexity problems.
  • Recommend temporary solutions.
  • Ability to identify priority issues and determine which issues can be handled within the authority of an analyst and being able to discern those issues requiring direction from a higher authority.


PROCESS ENGINEERING:
  • Analyze existing processes of low complexity for adaptive or corrective changes.
  • Document existing and new business workflows.
  • Display basic knowledge of fundamental project process re-engineering approaches and techniques.


REQUIREMENTS DEFINITION:
  • Analyze requirements for simple new processes.
  • Assist in gathering and defining business requirements for simple to moderately complex projects.
  • Participate in analysis of business requirements.
  • Participate in documentation of system requirements.
  • Participate in supervised client sessions and interviews.


CUSTOMER LIAISON, RELATIONSHIP BUILDING, AND COMMUNICATIONS:
  • Build relationships with business partners at peer level.
  • Provide customer training on system enhancements.
  • Communicate effectively in writing.
  • Speak effectively.
  • Structure and compose written work products independently.
  • Actively show understanding of what another says before giving own ideas.


What are the requirements needed for this position?
  • Minimum of 4 years business analyst experience in an insurance related environment
  • Proficient in MS Excel
  • Excellent communication skill

What other skills/experience would be helpful to have?
  • Bachelor's degree in business administration, Mathematics, MIS
  • General insurance industry business experience a plus.
  • Project Management experience and/or Green Belt Certification a plus.
  • Excellent oral and written communication skills to effectively perform system support duties.
  • Ability to quickly learn new applications and equipment.
  • Ability to process time sensitive data and information from multiple sources, make decisions and communicate actions.
  • Good organization and self-motivation skills.
  • Ability to prioritize and work independently or as part of a project team to complete multiple tasks.
  • Ability to observe, interpret and document workflow processes.
  • Ability to prioritize, organize, and work independently or as part of a project team to complete multiple tasks.
  • Ability to perform detailed work.
  • Strong interpersonal skills.


What are the working conditions and physical requirements of this job?
  • General office demands


ENT112 - Business Unit Systems Analyst

Job Grade
10

Pay Range:
$64,900.00 - $108,200.00

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

If there is no posting end date then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

About Assurant

The Warranty Group is the world’s premier provider of extended service plans and related benefits, with operations in 33 countries and 1800 employees. We have $5 billion in assets with almost $2 billion in revenues (2010). Our wholly-owned subsidiary, Virginia Surety Company, Inc., is rated "A-" Excellent by AM Best Company, as is our UK based company, London General Insurance. By providing underwriting, claims administration and marketing expertise, The Warranty Group is a global single-source solution for manufacturers, distributors and retailers of consumer goods including autos, homes, consumer electronics, medical devices, furniture and appliances as well as financial institutions. We partner with our clients to drive revenue through customer acquisition and retention, while providing financial modeling and regulatory services. The Warranty Group is a unit of Onex Corporation (TSX:OCX), one of Canada's largest publicly-held companies with assets of $40 billion, revenues of $35 billion, and 212,000 employees worldwide(2011).

Assurant Careers

Joining Assurant means becoming part of a team that is committed to supporting your career growth and innovation in the insurance sector. As a global provider of risk management solutions, Assurant is where professional aspirations meet opportunities for real impact.

Work You’ll Do

At Assurant, you’ll be part of a culture that cherishes diversity and is grounded in our commitment to helping you thrive. We offer a variety of job opportunities that allow you to bring your whole self to work every day. From entry-level positions to leadership roles, Assurant is keen on hiring top talent to drive our mission forward.

Explore Our Job Opportunities

Whether you're looking for a full-time position or an internship, Assurant provides a platform to enhance your skills and push the boundaries of what's possible. With a focus on innovation and leadership, our team is constantly looking for ways to foster growth and improve our services.

Professional Growth and Development

Assurant is dedicated to your professional development. We provide comprehensive benefits and diversity training that ensure you have the tools needed for success. Our leadership programs are designed to cultivate your skills and help you ascend in your career through a variety of learning and networking opportunities.

Join Our Team

Assurant is not just a company; it's a community. We are committed to building a team that reflects our values of respect and inclusivity. Our hiring process is straightforward and respectful, designed to assess your skills and ensure a good fit for both parties. Prepare your resume, ace the interview, and join a team that’s ready to support you from day one.

Innovation at Assurant

At the heart of Assurant’s operations is a drive for innovation. Our employees are encouraged to think big and work together to solve challenges. This collaborative environment is ideal for those who are solution-driven and eager to make an impact in the industry.

Stay Connected

Discover more about the exciting career opportunities at Assurant by visiting our Jobs and Careers page. Stay up to date with the latest company news, and don’t miss out on the chance to become part of a leading global provider in risk management solutions.

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Learn more about Assurant
Size
15,600 employees
Market Cap
$6.4 billion
Industry
Finance & Insurance
Net Income
$441.8 million
Founded
1892
5 Year Trend
+6.2%
Revenue
$10 billion
NASDAQ
AIZ
* Ladders Estimates

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