Job Title: Business Transformation Project Manager

Department: Information Operations

Location: Arlington, VA

Salary: $80-150K

Summary

The Business Transformation Project Manager serves as a versatile, cross-functional contributor responsible for driving business transformation initiatives from concept through implementation. This role blends three core skill sets: project management discipline (planning, governance, risk, execution), business analysis rigor (process mapping, requirements gathering, and process documentation), and communications expertise (stakeholder engagement, visual communications). The successful candidate is as comfortable crafting a concise executive briefing as they are facilitating a requirements workshop or managing a project plan, and understands that clear, strategic communication is as critical to project success as sound execution.

Responsibilities

• Lead end-to-end project planning and execution forbusinesstransformation initiatives, including scope definition, timelines, budget tracking, risk/issue management,resource management, documentmanagementand status reporting to leadership
• Serve as a primary communications point of contact for assigned projects, owning the development and delivery of stakeholder-facing communications from project initiation through close
• Develop polished visual communications materials, including one-pagers, executive summaries, and presentation decks, to convey project status, process changes, and recommendations to varied audiences
• Document current-state and future-state business processes (processmapping, SOPs, workflow diagrams) to provide a clear,accuratereference for operations teams and project stakeholders.andidentifyinefficiencies and improvement opportunities
• Gather, document, andvalidatebusiness and technical requirements from cross-functional stakeholders, translating operational needs into clear specifications for IT and vendor partners
• Manage stakeholder relationships across operations, IT, and leadership, including identifying key stakeholders, understanding their priorities/concerns, andmaintainingongoing engagement throughout the project lifecycle
• Facilitate working sessionsandcontribute toleadershipupdates, serving as a translator between technical teams, operations staff, and executive sponsors
• Partner with IT, operations, and vendor teams to evaluate solutions, manage testing/UAT, and support go-live and post-implementation transition
• Coordinate with the organizational change management team to ensure project communications and timelines align with broader change management plans
• Identifyand escalate project risks, dependencies, and resource constraints proactively

Required Qualifications

• 5+ years of combined experience in project management,business analysis, or similarroles
• Demonstrated experience with process mapping methodologies and tools
• Strong requirements-gathering and documentation skills
• Exceptional written and verbal communication skills, with a proven ability to craft clear, concise stakeholder messaging and adapt tone and format for audiences ranging fromflooroperations staff to executive leadership
• Demonstrated ability to produce polished, visually compelling communications materials (one-pagers, executive summaries, presentation decks) that distill complex information into clear, audience-ready formats
• Strong stakeholder management skills, with experience building andmaintainingcross-functional relationships across operations, IT, and leadership levels
• Proficient with, or able to be quickly proficient with, a range of general and specialized applications, software, and hardware used in the organization or industry
• Knowledge of project management tools and techniques
• Understanding of Agile methodologies and principles
• Strong organizational skills and attention to detail
• Ability to manage multiple projects simultaneously

Preferred

• PMP,CBAP, and/or ITILcertification
• Experience managing projects within supply chain,logistics, warehouse, or manufacturing environments
• Proficiencyin industry-recognized design tools such as Adobe Creative Suite (InDesign, Illustrator),Canva Pro, and morefor the development of professional-grade one-pagers, infographics, and presentation materials
• Familiarity with brand and style guide governance,ability to produce communications materials that adhere to organizational visual identity standards.
• Experience developing structured communications plans or stakeholder engagement plans for project or program-level initiatives.
• Hands-on experience using AI tools (e.g., Microsoft Copilot, ChatGPT, Claude, or similar) to accelerateproject objectives
• Ability to critically evaluate and refine AI-generated content to ensure accuracy, tone, and audience-appropriateness before distribution
• Awareness of responsible AI use in a business context, includingappropriate handlingof sensitive project and organizational information when using AI tools

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to use hands and fingers to handle or feel and talk or hear. The employee is frequently required to sit. The employee is occasionally required to walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to lift to 25 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. All Trident Maritime Systems employees are encouraged to be fully vaccinated against COVID-19.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment can vary.