Business Transformation Advisor - Express Scripts Canada

Cigna

$95K — $110K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-5 years of experience in business transformation or process improvement roles.
  • Proven track record in delivering cross-functional transformation initiatives.
  • Strong expertise in Lean, Six Sigma, Agile methodologies.
  • Exceptional analytical skills with the ability to develop actionable strategies.
  • Experience in change management strategies, including communication and training.
  • Advanced proficiency in data analysis and visualization tools.
  • Excellent communication and presentation skills.
  • Bachelor’s degree in Business or related field; advanced degree or certifications are assets.

Responsibilities

  • Act as a trusted advisor providing strategic guidance to senior leaders.
  • Lead end-to-end transformation initiatives to align with organizational strategy.
  • Analyze processes to identify inefficiencies and opportunities for optimization.
  • Develop data-driven recommendations and business cases for decision-making.
  • Design and implement process improvement frameworks incorporating best practices.
  • Drive change management strategies to facilitate adoption and minimize resistance.
  • Establish and track key performance indicators to measure outcomes.
  • Collaborate with cross-functional teams to pilot and refine scalable solutions.
  • Deliver executive-level presentations and reports on project progress.
  • Coach and mentor teams to build internal transformation capabilities.

Benefits

  • Competitive compensation, benefits, and pension plan.
  • Career development and advancement opportunities.
  • Culture that celebrates innovation and collaboration.
  • Flexible work options and wellness programs.
Full Job Description

Job Title: Business Transformation Advisor

Location: Mississauga
Employment Type:  Full-time

Reason for Vacancy: Replacement

Work Arrangement: Hybrid
Department Name: IT Project Management Department

Pay Typed: Salaried

Pay Range: $95,000 - $110,000

Please note that this is a general posting range and offer range will be varied based on relevant experience, qualifications, skills required and location for this role.

Job Summary

This is a strategic and high-impact role for a Business Transformation Advisor who thrives at the intersection of strategy, execution, and organizational change. The Advisor partners with senior leaders to diagnose complex business challenges, shape transformation strategies, and deliver measurable outcomes that drive operational excellence, efficiency, and sustainable growth.

As a trusted advisor and change leader, this role influences enterprise-wide initiatives by aligning process improvements, technology enablement, and people transformation. The successful candidate will foster a culture of continuous improvement, promote data-driven decision-making, and enable the organization to adapt and evolve in a rapidly changing environment.

Key Responsibilities:

  • Act as a trusted advisor to senior leaders, providing strategic guidance on business transformation priorities and opportunities.

  • Lead end-to-end transformation initiatives, ensuring alignment with organizational strategy, timelines, and performance expectations.

  • Analyze current state processes to identify inefficiencies, risks, and opportunities for optimization, automation, and cost reduction.

  • Develop actionable, data-driven recommendations and business cases to support decision-making and investment prioritization.

  • Design and implement enterprise-wide process improvement frameworks, incorporating best practices such as Lean, Six Sigma, and Agile methodologies.

  • Drive change management strategies to enable adoption, minimize resistance, and embed sustainable behavioral and cultural change.

  • Establish and track KPIs and performance metrics to measure transformation outcomes and continuous improvement effectiveness.

  • Collaborate with cross-functional teams to pilot, test, and refine processes, ensuring scalable and sustainable solutions.

  • Develop and deliver executive-level presentations, dashboards, and reports to communicate progress, risks, and outcomes.

  • Coach and mentor leaders and teams to build internal capabilities in transformation, process excellence, and change management.

What We’re Looking For:

  • Minimum 2–5 years of experience in business transformation, process improvement, or organizational change roles.

  • Proven experience delivering complex, cross-functional transformation initiatives with measurable business outcomes.

  • Strong expertise in process improvement methodologies such as Lean, Six Sigma, Agile, or equivalent.

  • Exceptional analytical and problem-solving capabilities with the ability to translate insights into actionable strategies.

  • Experience in developing and implementing change management strategies, including communications, training, and adoption planning.

  • Advanced proficiency in data analysis, visualization, and reporting tools to support performance tracking and decision-making.

  • Excellent communication and presentation skills, with the ability to convey complex ideas clearly and effectively.

  • Bachelor’s degree in Business, Business Management, Technology, or a related field; advanced degree or certifications (e.g., PMP, Prosci, CCMP, Lean Six Sigma) are considered an asset.

  • undefined

Why Join Us:·     

  • Competitive compensation, benefits and pension plan      

  • Career development and advancement opportunities·      

  • A culture that celebrates innovation and collaboration·      

  • Flexible work options and wellness programs      

Pre-Employment Requirements:

All offers of employment are conditional upon the successful completion of reference checks and background verification in accordance with company policy. Within ESC, for certain positions, obtaining and maintaining a federal government security clearance is a bona fide occupational requirement. Candidates applying for such roles must meet all eligibility criteria for the applicable clearance level and consent to the security screening process as mandated by federal regulations. Failure to obtain or maintain the required clearance will result in withdrawal of the offer or termination of employment. Our hiring process includes AI-powered tools to conduct video interviews, take notes and score candidates; however, all scores will be reviewed by hiring managers and our Talent team before making a decision.

NOTE: Internal candidates should apply before July 9, 2026.

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