What you'll do:

• Collaborate effectively with team members (PMs, BAs, engineers) to support day-to-day delivery activities and ensure tasks are completed on time
• Communicate clearly on task status, progress, and blockers to project leads, escalating issues when needed
• Develop a deep understanding of the business problems and effectively translate them into technical designs
• Lead modules and workstreams within projects while participating in hands on implementation
• Work with technical architects to validate the technical design and implementation approach
• Apply appropriate development methodologies and best practices to ensure exceptional client and project team experience
• Support the project lead in project delivery, including project planning, people management, staffing, and risk mitigation
• Manage a diverse team with various skill sets while providing mentorship and coaching to junior members
• Lead task planning and distribution among team members for timely completion of projects with high-quality results
• Guide the project deliverables such as business case development, solution vision and design, user requirements, prototypes, technical architecture, test cases, deployment plans and operations strategy
• Assist in preparing and maintaining standard project artifacts (e.g., status updates, RAID logs, meeting notes, trackers) to support team organization and transparency
• Contribute to building and improving reusable templates and documentation, based on guidance from senior team members
• Participating in team and stakeholder meetings, taking notes, tracking action items, and ensuring closure
• Support coordination across teams by helping track dependencies and ensuring alignment on deliverables
• Demonstrate a basic understanding of stakeholder needs and priorities, and incorporate feedback into assigned work
• Begin developing foundational influencing and negotiation skills by:
• Supporting discussions on priorities and timelines
• Raising questions or concerns when there are conflicting inputs
• Learning how trade-offs are managed within the team
• Follow established SDLC and Agile processes, ensuring assigned tasks meet defined quality and completion criteria
• Use available tools and dashboards to track work progress and identify risks, raising concerns proactively to team leads
• Actively seek feedback and coaching to build skills in communication, delivery execution, and stakeholder engagement

What you'll bring:

• Bachelor's or master's degree in business Analytics, Computer Science, MIS or related field with academic excellence.
• 3+ years of relevant professional experience in delivering small/medium-scale technology solutions.
• Salesforce implementation experience.
• Patient services experience.
• Healthcare domain experience.
• Ability to lead project teams, drive end-to-end activities, meet milestones, and provide mentorship/guidance for team growth.
• Strong understanding of RDBMS concepts, SQL, data warehousing and reporting.
• Experience with big data concepts, data management, data analytics and cloud platforms.
• Proficiency in programming languages like Python.
• Strong analytical and problem-solving skills, including expertise in algorithms and data structures.
• Fluency in English
• Client-first mentality
• Intense work ethic
• Collaborative spirit and problem-solving approach

Additional Skills:

• Strong communication skills, both verbal and written, with the ability to structure thoughts logically during discussions and presentations
• Capability to simplify complex concepts into easily understandable frameworks and presentations
• Proficiency in working within a virtual global team environment, contributing to the timely delivery of multiple projects
• Travel to other offices as required to collaborate with clients and internal project teams

How you'll grow:

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Perks & Benefits:

At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well-being, financial future, time away, and professional development. With robust skills-building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you'll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in United States, visit ZS US office locations | Where we work | ZS.

Hybrid working model:

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel:

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.