Role SummaryThe Business Systems Specialist - UKG HRIS is responsible for the technical administration, configuration, integration, and reporting of Modern Niagara's HR and workforce management platforms. This role supports enterprise systems such as UKG Pro, UKG Time & Attendance (UTA), UKG Workforce Management/Dimensions, and embedded Cognos reporting tools to ensure system stability, data integrity, and accurate analytics.
Key Impact / Purpose- Maintain and optimize HRIS and workforce management platforms to support organizational operations
- Ensure data accuracy, governance, and system integrity across HR and timekeeping systems
- Deliver reliable reporting and analytics to drive business insights and decision-making
- Support cross-functional teams through system configuration, integrations, and technical expertise
Duties and Responsibilities:Platform Administration and Configuration
- Administer and configure UKG Pro HCM, including workflows, security roles, business rules, and organizational structures
- Maintain UKG Time & Attendance and Workforce Management modules, including scheduling, accruals, attendance, and activities
- Configure pay rules, work rules, and labour level structures
- Support system upgrades, patches, and enhancements, including regression testing
- Implement and maintain data governance controls and validation logic
Integrations and Data Management
- Design and maintain integrations between UKG and systems such as payroll, ERP, and identity management
- Manage interface jobs, file transfers (SFTP), and data workflows
- Troubleshoot integration issues and resolve data discrepancies
- Perform data mapping, cleansing, and reconciliation using tools such as SQL and Excel
- Collaborate with analytics teams to support enterprise data reporting and integration
Cognos Reporting and Analytics
- Develop and maintain Cognos reports and dashboards within UKG
- Build complex reports using multiple subject areas (employee, payroll, scheduling, etc.)
- Create advanced reporting features such as prompts, calculations, and drill-through paths
- Optimize report performance and maintain reporting standards and documentation
- Manage report access, security, and automated distribution
- Provide guidance to users on reporting tools and capabilities
Support, Testing, and Change Management
- Provide Tier 2 and Tier 3 support for HRIS and workforce systems
- Conduct root cause analysis and coordinate issue resolution
- Develop and execute test plans for system changes and integrations
- Document configurations, test cases, and system processes
- Support change management activities including releases and stakeholder communication
Must Haves:- 3-5+ years of experience in HRIS, systems administration, or technical analyst role
- Hands-on experience with UKG Pro and/or UKG Workforce Management (UTA/Dimensions)
- Experience configuring HRIS systems (security, workflows, business rules)
- Strong SQL skills for data validation and troubleshooting
- Experience developing Cognos reports and dashboards
- Experience with integrations, including file-based (CSV/XML/JSON) and SFTP processes
- Strong analytical, problem-solving, and attention to detail skills
- Ability to work cross-functionally and translate business needs into technical solutions
Nice to Haves:- Experience with APIs, web services, or integration platforms (e.g., Boomi)
- Familiarity with identity and access management (SSO, SAML, OIDC)
- Experience in unionized or complex labour environments
- Exposure to enterprise data platforms, warehouses, or data lakes
This is a new position. Expected annual compensation; $85,000 - $110,000.
Modern Niagara offers a competitive total compensation package including:
- Performance based bonus opportunities.
- Defined Contribution Pension Plan with a generous employer contribution .
- Flexible Health and Dental benefits with tiered options to meet the needs of you and your family.
- An annual health spending account to support your overall wellness.
- 24/7 confidential support through our Employee and Family Assistance Program with access to comprehensive resources and professional services.
- A competitive vacation package with additional vacation granted throughout your tenure with the organization.
- Employer Paid Parental Leave Top Up.
- Annual Community Day dedicated to volunteering and giving back to the communities where we live and work.
- Corporate Discounts through various vendors across Canada for programs such as fitness, mobile phones, travel, home and auto insurance and many others.
- Here at Modern Niagara, because we know our people are the best in the industry, we pride ourselves on providing a total compensation package that rewards employees for their hard work and supports employees and their families in their overall wellbeing.
