Job Title:
Business Systems Quality Manager
Reporting To:Group Quality Director - SDG
Work Schedule:Onsite - Buffalo, NY
To be considered for the Quality Systems Process Manager position here's what you would typically bring:- Bachelor's degree in Engineering, Operations, Business, or a related field
- 5+ years of experience in quality or business systems management, or process development
- Strong understanding of quality and/or business management systems, including how processes integrate and interact across an organization
- Excellent critical thinking and problem-solving skills, with the ability to analyze complex issues and drive effective solutions
- Proven ability to build relationships and collaborate across functions and at multiple levels of the organization
- Exceptional communication skills, including the ability to create clear, effective written materials
- Self-starter with the ability to work independently, manage workload, and meet deadlines
- Highly organized, with demonstrated ability to balance day-to-day responsibilities alongside long-term projects
- Position requires 5-10% travel
- Ability to obtain a U.S. DoD Secret Security Clearance.
Preferred Skills:- Working knowledge of or training to APQP-PPAP requirements (e.g., AS9145, IATF 16949, AESQ-RM13145)
- Hands-on experience with/ Working knowledge of risk evaluation tools, such as Process Flow Diagrams, DFMEA, PFMEA, DFM, MSA, Control Plans
- Training development/delivery experience across organizational levels
- Customer requirements flow-down and metrics familiarity
- Microsoft SharePoint experience for building/maintaining collaboration environments
As a Business Systems Quality Manager, you will:- APQP Sustainment and Improvement: Serve as APQP process SME, trainer, administrator, and integrator. Maintain and influence APQP processes, collaborate with the APQP Community of Practice, administer Lessons Learned, and drive process implementation initiatives.
- APQP Maturity Assessments: Plan and execute APQP process maturity assessments; identify gaps and opportunities and recommend improvement actions.
- Business Systems Maturity Administration: Perform Business Systems maturity assessments for key division processes, monitor assessment performance at site level, identify strengths and opportunities, and deliver findings to stakeholders.
- Process Improvement Projects: Lead and execute projects to improve business systems processes; develop measurable plans and track results.
- Document Control Maintenance: Monitor and manage SDG document control process health and execution at a tactical level.
- Compliance Support: Support sustainment of enterprise customer quality requirements and ensure process adherence.
- Training & Change Enablement: Develop and deliver process training and materials across organizational levels; support change adoption.
- Cross-functional Leadership & Influence: Lead or participate in cross-functional teams, influence stakeholders, and coordinate implementation where requirements are sometimes ambiguous.
How we care for you:- Financial Rewards: great compensation package, annual profit sharing, matching 401k and the ability to participate in Employee Stock Purchase Plan, Flexible Spending and Health Savings Accounts
- Work/Life Balance: Flexible paid time off, holidays and parental leave program, relocation assistance
- Health & Welfare: Comprehensive insurance coverage including medical, dental, vision, life, disability, Employee Assistance Plan ("EAP") and other supplemental benefit coverages
- Professional Skills Development: Tuition Assistance, mentorship and coaching opportunities, leadership development and other personal growth programs
- Collaborative and Welcoming Workplace: Inclusive culture rooted in our values, enhanced by Employee Resource Groups, and team-building activities.
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Salary Range Transparency:Buffalo, NY $100,000.00-$125,000.00 Annually
Salary Range DisclaimerThe base salary range represents the low and high end of the Moog salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Moog's total compensation package for employees. Other rewards may include annual bonuses, employee stock purchase plan, an open paid time off policy, and many region-specific benefits.
This position requires access to U.S. export-controlled information.
