We are seeking a motivated Business Systems Communications Lead (Communications Specialist 4) to contribute to our mission supporting our work at Los Alamos National Lab in Los Alamos,NM.

Here9;s an exciting opportunity to develop and manage communications that will guide one of the nation9s premier national security laboratories through a major, multiyear transformation.

• Los Alamos National Laboratory9s Business Management Directorate encompasses essential financial and administrative functions and is central to accomplishing our national security mission.
• As a Business Systems Communications Lead, you will oversee and develop strategic and tactical communications for an important organizational change management component of the Lab9s effort to replace its legacy ERP business system with a modern enterprise platform.
• This transformation will improve workflows and unify processes and data under SAP S/4HANA, including integrating customized applications across organizations, and support more efficient, data-driven operations.
• Working in tandem with the Program Change Manager, this role serves as a key communications advisor to project leadership, workstream leads, system integrator partners, and engagement teams.
• You will lead communications planning across multiple workstreams and execute and deploy implementation strategies, helping teams anticipate communications needs and engage employees Lab-wide throughout the transition.
• The Communications Lead will also collaborate with critical internal partner organizations and external stakeholders throughout the project9s implementation.
• You will coordinate the efforts of Lab multi-media staff, contribute to content development for internal audiences 6including employees, managers, and other stakeholders 6across a variety of channels, and maintain communication protocols across the program team.
• Functional team members and organizational business communications will look to you for collaboration and support.
• In this role, you will help maintain consistent messaging and manage key communications vehicles, ensuring employees receive clear, timely information about upcoming changes, how staff may be affected, and how they will be supported and prepared for the transition to the new system.

• Bachelor9s degree in English, journalism, communications, or a physical, life, or social science and a minimum of twelve years of relevant experience; or an equivalent combination of education and experience directly related to the occupation. (Required)

REQUIRED SKILLS, EXPERIENCE AND QUALIFICATIONS:

• At least 12 yearsof relevant experienceor equivalent combination of education and experience. (required)
• Thorough knowledge of English grammar and punctuation, and extensive experience in editing and writing.
• Advanced proficiency using Microsoft Word and have a baseline understanding of generative AI tools, prompt engineering, evaluating AI-generated content for accuracy and quality, and applying AI responsibly within organizational policies.
• Strong communication skills and project-management experience with large, enterprise-wide initiatives.
• Excellent writer and editor with sound judgment and the ability to work as a trusted partner to leadership.
• Proficient in assessing challenges and creating and executing multi-channel communication campaigns that achieve specific, measurable goals.
• Experience working with executive-level leaders on a wide variety of projects and products.
• Understand how to capture an executive9s 2809cvoice2809d and be able to create successful communication materials 6 such as quotes or correspondence without significant oversight.
• Track record of taking communications to the next level by strategically integrating multimedia content (photos, video, and graphics) into campaigns that reach any audience where they are and drive results.
• Due to federal contract security requirements, this position requires U.S. Citizenship. (required)
• Due to federal contract security requirements, candidates must be able to successfully pass a federal background investigation to secure and maintain DOE Q security clearance.(required)
• Health & Safety training, medical monitoring, and client-driven drug and background testing. (required)
• For full consideration, please submit a detailed cover letter with your resume addressing all required and desired skills. (Please include the job number and your name in the filename for your cover letter). Applications without cover letters will not be considered. Applicants may be asked to perform a writing test.

PREFERRED QUALIFICATIONS & LOCATION DETAILS:

• Experience working in a national laboratory or other large government organization.
• Experience with procedures and other process/policy documents related to facility operations.
• An ability to recognize and coordinate responses to potential third-party relationships that may be affected by the project.
• Understand, and have some experience in, organizational change management principles and how to craft communications (including newsletters) that support employee adoption and engagement.
• Preference will be given to candidates who have previously worked on a multi-functional, large-scale business transformation project, particularly one involving SAP S/4HANA.
• Work Schedule: The work location for this position is hybrid and is located in Santa Fe and Los Alamos. Hybrid is defined as working partially onsite/partially offsite but within 2 hours ground commute of this location. All work locations are at the discretion of management and can change at any time with appropriate notice.

Please note that federal contractors are required to maintain a drug-free workplace. Regardless of state laws permitting medical or recreational marijuana use, employees working under federal contracts may be subject to federal requirements that prohibit marijuana use.