This role is part of Alcon's Information Technology function, a team that delivers cutting-edge technology solutions to Alcon associates and customers to help our people and the world see brilliantly.
The Business Systems Analyst (Science/Tech/Engineering Path) is primarily responsible for serving as a bridge between business stakeholders and organizational functions, helping improve processes, systems, and operations through data-driven analysis and effective solution design. This person will identify business needs, gather and document requirements, analyze workflows, support business-critical systems, and recommend solutions that enhance operational effectiveness and align with strategic business objectives.
Specifics Include:
- Identifying and analyzing business needs, conducting requirements gathering, and defining scope and objectives
- Making recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology.
- Researching business requirements and documenting the relationships between business users, operational processes, data, systems, and reporting needs.
- Translating business requirements into functional system requirements and process improvements.
- Analyzing business processes and system workflows to identify opportunities for increased efficiency and effectiveness.
- Performing data analysis to support operational and business decision-making.
- Developing and maintaining data visualizations, dashboards, and reports using Tableau and Excel.
- Automating data processing and reporting workflows using Alteryx.
- Partnering with warehouse, supply chain, and business operations teams to support day-to-day system performance and continuous improvement initiatives.
- Serving as liaison to the Special Operations team and other cross-functional business partners.
- Supporting system maintenance activities, issue resolution, testing efforts, and implementation of approved enhancements.
- Collaborating with cross-functional teams to deliver business-focused solutions that improve operational performance.
WHAT YOU'LL BRING TO ALCON:- Bachelor's Degree or Equivalent years of directly related experience (or high school +8 yrs; Assoc.+4 yrs)
- The ability to fluently read, write, understand and communicate in English
- Work Hours: Monday - Friday, 8:00 AM EST - 5:00 PM EST with flexibility needed based on business needs
- Travel Requirements: 0 to 10%
- Location: Onsite
- Relocation & Sponsorship: Not Available
PREFERRED QUALIFICATIONS/SKILLS/EXPERIENCE:- Degree in Business, Supply Chain, Operations Management, Engineering, or related field Preferred
- Experience with a Warehouse Management System, specifically RedPrairie, JDA, or Blue Yonder
- Experience supporting business operations, distribution, logistics, warehouse, or supply chain environments
- Advanced ability to use Alteryx for data processing, reporting, and automation
- Advanced skills in Microsoft Excel
- Experience with SQL for data analysis and reporting purposes
- Experience with data analysis, visualization tools, and creating data visualizations using Tableau
- Experience gathering business requirements, documenting processes, and driving continuous improvement initiatives
- Ability to work effectively with business stakeholders, operations teams, and cross-functional partners
HOW TO THRIVE AT ALCON:- Collaborate with teammates to share standard processes and learnings as work evolves!
- See your career like never before with focused growth and development opportunities!
- Join Alcon's mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career!
- Alcon provides a robust benefits package including health, life, retirement, flexible time off for exempt associates, PTO for hourly associates, and much more!
Alcon Careers:- See your impact at alcon.com.careers
ATTENTION: Current Alcon Employee/Contingent WorkerIf you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.
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