Job Title: Business Systems Analyst/ Tester

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Continental US

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Responsibilities:

The Business System Analyst on the Tier 2 support team plays a critical role as the primary point of contact for handling escalated issues from Tier 1 related to Momentum Financials and its related interfaces and reports. This includes providing advanced technical support and troubleshooting complex system errors, configuration challenges, and user access permissions that cannot be resolved by Tier 1 support. The analyst is responsible for managing the entire lifecycle of escalated tickets, from initial diagnosis through to resolution, ensuring all actions and solutions are clearly documented and communicated to relevant stakeholders. In addition to incident resolution, the analyst conducts thorough root cause analysis for recurring or complex problems and works collaboratively with technical and functional teams to recommend and implement long-term fixes.

Qualifications:

Required:

• U.S. Citizen with an active Top Secret or TS/SCI clearance (Must be SCI eligible)
• Bachelor's degree in related field and 5+ years of related experience
• Experience with Momentum Financials, including configuration and troubleshooting
• Expert proficiency in documenting technical issues and resolutions in a clear, concise manner
• Strong ability to communicate effectively with both technical and non-technical teams
• Expert understanding of IT support processes, ticket management, and incident escalation workflows
• Strong organizational skills with the ability to manage multiple tickets and priorities efficiently
• Excellent problem-solving skills with the ability to perform root cause analysis and develop long-term solutions
• Willingness to work onsite full time in a secure facility in Rosslyn, VA

Desired:

• Experience with Jira or other ticket tracking support tool
• Ability to write and execute SQL queries
• Experience with DoD Financials
• Familiarity with configuration of Momentum subsystems

Pay Range:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The proposed salary range for this position is:
$86,600 - $181,800