Solera Holdings

Business Systems Analyst

Solera Holdings$80K — $110K *
US-Anywhere
+ 2 other locationsRemote
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Information Systems, or related field.
  • 5+ years of experience in technical support, data analysis, or business systems roles.
  • Advanced SQL skills for troubleshooting and validating data integrity.
  • Strong analytical and problem-solving abilities to diagnose complex issues quickly.
  • Excellent communication skills for effectively interfacing with cross-functional teams and customers.
  • Ability to thrive in a fast-paced environment and manage multiple priorities.
  • Fluency in English, both written and verbal.

Responsibilities

  • Troubleshoot data discrepancies and transformation issues across multiple data sources.
  • Conduct data analysis, mapping, and validation to support monthly production and customer deliverables.
  • Respond to customer inquiries and support integration efforts.
  • Maintain and update documentation, knowledge bases, and training materials.
  • Perform patch, smoke, and performance testing.
  • Monitor system health and maintain queue hygiene.
  • Participate in Agile ceremonies and collaborate with cross-functional teams.

Benefits

  • Opportunity to work with cross-functional teams in a collaborative environment.
  • Engagement with Agile methodologies for continuous improvement.
  • Exposure to diverse tasks, from data analysis to customer support.
Full Job Description
The Role

We are seeking a highly technical Business Systems Analyst to support the onboarding, transformation, and validation of external data sources into our legacy database environment. This role is hands-on and data-driven, requiring strong analytical skills, a solid understanding of data structures, and close collaboration with product stakeholders and developers.

The BSA plays a key role in evaluating new data feeds, defining ingestion and transformation requirements, standardizing source data to internal formats, and ensuring integrated data is accurate, complete, and ready for use by our insurance products.

What You'll Do

1. External Data Source Analysis & Integration
  • Assess new data sources to understand structure, quality, completeness, and alignment with internal standards and product requirements.
  • Work with cross-functional partners to understand acquisition constraints, delivery formats, schedules, and long-term viability.
  • Define functional specifications for extraction and ingestion workflows, including data gathering, file merges, source-to-target mappings, normalization rules, and required transformations.
  • Collaborate with developers to design, refine, and support these ETL/ELT components.
  • Maintain lookup tables, mapping logic, and configurations to align source values with internal defined codes.


2. Data Validation & Quality Assurance
  • Validate ingested data in lower environments to confirm correct transformations, consistent formatting, and adherence to technical and business requirements.
  • Use SQL to investigate and troubleshoot data discrepancies, unmapped values, anomalies, and processing issues across ingestion and transformation layers.
  • Analyze data completeness by matching and comparing new data sources against internal datasets to confirm expected jurisdictional representation.
  • Identify and escalate issues such as incomplete data, mapping gaps, unexpected variances, extraction, or transformation failures.
  • Coordinate deployments of new data pipelines and perform post-production monitoring to ensure stability, accuracy, and consistency in partnership with QA.

3. Cross-Functional Collaboration
  • Partner with Product Owners to prioritize onboarding activities, communicate timelines, and understand business expectations.
  • Collaborate closely with developers to clarify requirements, validate technical feasibility, and support iterative testing and troubleshooting.
  • Communicate findings, risks, and impacts clearly across technical and non-technical stakeholders.

4. Documentation & Process Support
  • Document data source characteristics, field definitions, transformation logic, mapping decisions, validation outcomes, and configuration details.
  • Maintain accurate, versioned documentation to support long-term maintainability of source integrations.
  • Provide knowledge transfer, cross-training, and support to internal teams as new sources are deployed or updated.


Tools & Technologies Used
  • SQL Server: data validation, mapping updates, troubleshooting
  • Excel: data profiling, pivoting, quality verification, troubleshooting, data summarization
  • Notepad++ (or similar Text Editor): for comparing and editing various file formats.
  • Optional exposure: ETL/ELT tools, automation utilities, file-processing frameworks


What You'll Bring

Required
  • 5+ years as a Business Systems Analyst, Data Analyst, or similar technical, data-focused role.
  • Strong SQL skills and experience working with relational databases.
  • Experience analyzing raw data and defining transformation requirements for system-ready outputs.
  • Ability to troubleshoot complex data issues, identify root causes, and recommend solutions.
  • Strong analytical thinking, documentation skills, and attention to detail.
  • Proven ability to collaborate with both technical and non-technical stakeholders.
  • Experience working in Agile environments.


Nice to Have
  • Experience with data ingestion pipelines, ETL/ELT workflows, or legacy database environments.
  • Exposure to flat-file ingestion, API-based data retrieval, or web-based data extraction.
  • Knowledge of data governance practices.
  • Experience with insurance, financial, medical, or other regulated datasets.


It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.

About Solera Holdings

Solera Holdings, Inc. is a global leader in risk and asset management data and software solutions for the automotive and insurance industries. The company was founded in 2005 and is headquartered in Irving, Texas. Solera's solutions are used by more than 235,000 customers in over 90 countries, and the company has over 6,600 employees worldwide. Solera's products and services include vehicle valuation and identification, collision repair and claims management, and risk and asset management software. The company is committed to using data and technology to improve the efficiency and accuracy of the automotive and insurance industries.
Learn more about Solera Holdings
Size
6,600 employees
Industry
Founded
2015

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