Role OverviewBusiness Systems Analyst (BSA) is part of a integral Digital Banking Group. In this role, you will own the translation of high-level retail banking product visions into actionable, technical specifications. You will navigate complex data structures using SQL and lead integrations to automate customer workflows and internal processes. As a senior member of the team, you will be responsible for ensuring that our offshore development partners have the clarity and requirements needed to deliver high-quality code in an Agile environment.
Key Responsibilities- Product Stewardship: Deeply understand the retail banking product lifecycle (accounts, transfers, bill pay, etc.) to ensure technical solutions align with business goals.
- Requirement Engineering: Lead the discovery and documentation of comprehensive Business Requirement Documents.
- Agile Delivery: Author high-quality User Stories with clear acceptance criteria and manage the product backlog in collaboration with Product Owners.
- Data Modeling & SQL: Perform deep-dive data analysis and mapping. You must be comfortable writing complex SQL queries to validate data integrity and define data models for new banking features.
- AI Innovation (Agentic AI): Identify opportunities to implement Agentic AI (autonomous AI agents) to enhance self-service capabilities, fraud detection, or automated loan processing.
- Global Collaboration: Act as the primary point of contact for offshore development and QA teams, facilitating requirements walk-throughs and ensuring clear communication across time zones.
Required Qualifications/Skills - Bachelor's degree in Computer Science, Information Technology, or related field
- 5+ years in Online/Digital Banking, understanding the nuances of PCI compliance, security, and transaction processing.
- Advanced SQL skills and experience with Data Modeling (Relational and NoSQL structures).
- Foundational understanding of LLMs and Agentic AI frameworks (e.g., LangChain, AutoGPT) and how they can be applied to banking "agents."
- SavvyHigh technology acumen; ability to discuss API architecture, cloud infrastructure, and system integrations with engineers.
- Proven track record of working with offshore/onshore models to drive project velocity.
- 8+ years of total experience as a BSA or System Analyst in a large-scale enterprise environment.
Location: Pittsburgh, PA (relocation assistance is offered)
