Business Systems Analyst - Lending Experience

CGI

$79K — $156K *
US-AnywhereRemote in United States
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience as a Business Systems Analyst or similar role.
  • Experience with lending processes in banking, including loan origination and servicing.
  • Strong skills in requirements gathering and documentation.
  • Ability to bridge business needs with technical execution effectively.
  • Comfortable with Agile/Scrum and traditional waterfall methodologies.
  • Proficient in written and verbal communication tailored to diverse audiences.
  • Solid analytical skills and a detail-oriented approach.

Responsibilities

  • Partner with stakeholders to gather and clarify business requirements.
  • Translate business needs into functional specifications and user stories.
  • Serve as the key liaison between business units and development teams during project delivery.
  • Evaluate existing lending systems to identify improvements and efficiencies.
  • Support system upgrades and implementations throughout their lifecycle.
  • Facilitate discussions and workshops to gather requirements from cross-functional teams.
  • Coordinate and manage user acceptance testing (UAT) efforts.

Benefits

  • Competitive compensation including profit participation program.
  • Comprehensive medical, dental, and vision benefits.
  • 401(k) matching contributions and share purchase plan.
  • Flexible vacation leave, increasing with service and experience.
  • Paid parental leave up to 70 days based on circumstances.
  • Onboarding benefits package from day one, including various leave options.
  • Learning opportunities and tuition assistance offered.
Full Job Description
Business Systems Analyst - Lending Experience

Category: Business Analysis (functional and technical)

Main location: United States, Illinois, Naperville

Alternate Location(s): United States, Remote
United States, Illinois,
United States, Indiana,
United States, Kentucky,
United States, Ohio,
United States, Wisconsin,

Position ID:J0826-0175

Employment Type: Full Time

Position Description:

Step into a pivotal role as the bridge between lending business units and the technology teams that power them. You will lead requirements analysis and produce auditable documentation for the systems behind our lending operations, working shoulder to shoulder with both business and development partners in a collaborative, fast-moving environment. This is a high visibility opportunity to shape solutions from discovery through deployment, mentor junior analysts, and see the direct business impact of your work.

Candidates local to Naperville, IL are strongly preferred, but we welcome strong remote candidates across the US.

Your future duties and responsibilities:
• Partner with lending business stakeholders to elicit, analyze, and document business, functional, and non-functional requirements.
• Translate business needs into detailed functional specifications, user stories, process flows, and data mappings that development teams can execute against.
• Act as the primary liaison between business units and development teams, ensuring shared understanding and alignment throughout the delivery lifecycle.
• Analyze existing lending systems and processes (e.g., loan origination, underwriting, servicing) to identify gaps, inefficiencies, and opportunities for improvement.
• Support system implementations, upgrades, and integrations from discovery through deployment and post launch stabilization.
• Lead requirements workshops and facilitate discussions across cross functional groups.
• Coordinate and support user acceptance testing (UAT), including test planning, defect triage, and resolution tracking.
• Ensure solutions account for regulatory, compliance, and risk considerations relevant to banking and lending.
• Provide guidance and mentorship to junior analysts, promoting best practices in business analysis.

Required qualifications to be successful in this role:
• Minimum of 10 years' experience as a Business Systems Analyst or in a comparable role.
• Demonstrated experience supporting lending within a banking context (loan origination systems, underwriting, loan servicing platforms).
• Strong requirements elicitation, documentation, and process modeling skills.
• Proven ability to bridge technical and business perspectives, working effectively with both development teams and business stakeholders.
• Willingness to take direction from team members and provide direction when needed.
• Experience operating within Agile/Scrum and/or traditional waterfall delivery methodologies.
• Excellent written and verbal communication skills, with the ability to tailor messaging to technical and executive audiences.
• Strong analytical and problem-solving skills, with a detail oriented and structured approach.
Preferred Qualifications
• Experience in wealth management lending or related financial services domains.
• Familiarity with data analysis and querying (e.g., SQL) to support requirements validation and reporting.
• Bachelor's degree in Business, Information Systems, Finance, or a related field (or equivalent experience).

Other Information:
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $79,600.00 $156,700.00.

CGI's benefits are offered to eligible professionals on their first day of employment to include:

. Competitive compensation including profit participation program
. Comprehensive medical, dental, and vision benefits
. Basic life and accidental death & dismemberment insurance
. Matching contributions through 401(k) plan, and CGI share purchase plan
. Flexibility and paid accrued vacation leave, ranging from 10 to 20 days per year, based on job level, years of relevant prior experience, and years of service
. 10 paid holidays per year
. At least 80 consecutive hours of paid sick/safe leave (except where applicable state/local law requires more)
. Paid parental leave, ranging from 20 to 70 consecutive business days based on circumstances of leave and applicable laws
. Bereavement leave, ranging from 1 to 7 days per year based on relationship.
. Paid jury duty leave, up to time summoned
. Learning opportunities and tuition assistance
. Wellness and Well being programs
For more detailed information about our benefits offerings visit Benefits | CGI Careers
Please note that the benefits listed above are subject to change based on the specific terms and conditions of the contract being supported.

CGI anticipates accepting applications for this position through September 30, 2026. #LI-AH9

Skills:
  • Agile
  • Banking
  • Business Analysis
  • Good Documentation Practice
  • Waterfall Model
  • SQL
  • Systems Analysis


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