BUSINESS SYSTEMS ANALYST II/III

County of San Luis Obispo, CA

• $95K — $141K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Public Administration, Computer Science, or Information Systems.
  • One year experience in business process analysis, systems planning, information systems, or project management.
  • Two years experience equivalent to a Business Systems Analyst I with the County of San Luis Obispo.
  • Strong data analytics experience, particularly in Tableau dashboard development.
  • Proficient in IT support including help desk operations and Active Directory management.

Responsibilities

  • Transform departmental data into actionable insights.
  • Design and maintain Tableau dashboards to present complex data.
  • Develop data reports and automated worklists for program support.
  • Participate in strategic planning and operational decision-making.
  • Support the department's technology direction for improved service delivery.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • Access to employee health clinic with free visits.
  • Generous paid time off including personal, sick, and vacation days.
  • Flexible work schedule options and family-friendly workplace policies.
  • Learning and development opportunities with access to 1500+ courses.
Full Job Description
Salary : $95,118.40 - $141,668.80 Annually
Location : San Luis Obispo, CA
Job Type: Permanent - Salary
Job Number: 0926PM-300229-01
Department: Child Support Services
Division: Child Support Services EDP
Opening Date: 09/23/2026
Closing Date: 10/7/2026 11:59 PM Pacific

This position plays a key role in transforming departmental data into meaningful insights and ensuring reliable, efficient technical operations.

Click for a complete job description BUSINESS SYSTEMS ANALYST II.
Click for a complete job description BUSINESS SYSTEMS ANALYST III.

This recruitment may be used to fill future permanent, substitute, limited term, and temporary positions, both full-time and part-time throughout the County.
The Ideal Candidate
We are looking for a candidate with strong data analytics experience, including the ability to design and maintain Tableau dashboards that present complex information in clear, organized, and visually effective formats. The ideal candidate will also be proficient in developing data reports and automated worklists to support program needs.

In addition, this role requires a solid foundation in IT support, including help desk operations, server and system administration, local workstation setup, and Active Directory management.

As a member of our management team, the Business Systems Analyst participates in strategic planning and operational decision-making, helping guide the department's technology direction and contributing to improved service delivery for our community.
MINIMUM QUALIFICATIONS:
Education and Experience
A combination of education, training, and experience resulting in the required knowledge, skills, and abilities. An example of qualifying education and experience includes:
Business Systems Analyst II: Bachelor's degree in Business Administration, Public Administration, Computer Science, Information Systems AND one year of experience involving business process analysis, systems planning, information systems, and/or project management AND two years of experience equivalent to a with the County of San Luis Obispo.
Business Systems Analyst III: In addition, one year of experience equivalent to a Business Systems Analyst II
How to Apply
Applications, including answers to supplemental questions, must be submitted online by the final filing date. Apply for this position at governmentjobs.com/careers/slocountyca. Most County recruitments require you to respond to supplemental questions as part of the application process. We recommend that you review these questions prior to beginning your application.

An initial application review will be conducted. Candidates who meet the minimum qualifications and are best qualified will be invited to participate in selection activities which may include online assessments, performance exams, written exams, and interviews.

Final candidates will be required to have an in-depth background review performed before proceeding in the process. Please note that references will not be contacted until the end of the process.

If you have questions or would like to discuss the opportunity further, please contact Human Resources at Confidential inquiries are welcomed.

For further information regarding the County of San Luis Obispo, visit our website at
Compensation and Benefits
Your annual salary is supplemented by a generous benefit package.

In general, temporary employees are not eligible for County-sponsored benefits and may have limited benefit options available to them. For more information on benefit eligibility, please e-mail .

For additional information regarding the benefits listed that may be available to you, visit the associated Benefits-At-A-Glance webpage (click here for link).

Some benefits include:
- Medical (PPO, EPO, HDHP), Dental (HMO, PPO) and Vision Insurance
- Health enhancing programs such as Hinge Health, GIThrive and Carrum Health for medical enrollees.
- Cafeteria (County contribution to pay for insurance premiums)
- Free visits to the employee health clinic
- Mental Health resources/benefits including Headspace
- Voluntary insurance plans (life insurance, disability, critical illness and many more)
- A lifelong retirement benefit through the San Luis Obispo County Pension Trust
- Optional deferred compensation plan with up to $500 per year match (depending on bargaining unit)
- Tax savings accounts (medical and dependent care)
- Paid personal, sick and vacation days
- 12 paid holidays
- Employee Assistance Program
- Education and Wellness Allowance
- Post Employment Health Plan
- Family Friendly workplace policies
- Flexible work schedule options
- Rideshare commuter benefits
- Pet Insurance
The County of San Luis Obispo has been recognized as a Diamond Level Family Friendly Workplace by San Luis Obispo Chamber of Commerce. We support our employees through: childcare assistance, flexible scheduling practices, paid and unpaid leave, comprehensive health benefits, flexible spending accounts, and employee assistance programs.

Pension Benefit and Employee Contribution Rates:
The County's pension is a defined benefit plan that provides a guaranteed monthly pension payment for life based on your time in service, wages, and other factors. The County is the primary contributor to the pension fund, but the health of the pension fund also depends on mandatory employee contributions. Employees are required to pay a percentage of their base pay towards the pension fund, ranging from 5% to 19%. This amount is deducted from your paycheck pre-tax every pay period. To find out how much will be deducted from your paycheck should you be hired for this position, please contact Pension Trust at (805) 781-5465.

Healthcare Benefits and Cafeteria Contributions:
The County offers comprehensive medical coverage to you and your family, along with two dental plan options and vision coverage. All permanent employees receive a monthly employer contribution (or 'cafeteria' contribution) to help them pay for their portion of the medical, dental, and vision insurance premiums. The amount of the cafeteria contribution varies by Bargaining Unit (BU) and the extent to which employees enroll their dependents. If the cafeteria amount is greater than your selected premiums, the remainder of the cafeteria is paid out to you in your paycheck as taxable income. If the cafeteria amount is less than your monthly premiums, you pay the remainder of the premiums with pre-tax wages.

To estimate your out-of-pocket costs (or cashback from extra cafeteria),

Learning and Development
The County prioritizes your learning, personal and professional development, and career growth. Employees have access to over 1500 on-demand courses, instructor led courses, and job-specific trainings.

Employees can take courses to upskill to make themselves more competitive for promotional opportunities and further their career growth. Examples of courses include:

- Emotional Intelligence
- Supervisor/Manager academies
- Microsoft Suite courses
- Defensive Driving
- Financial management
- Retirement preparedness
- Teambuilding
- Written Communication
- Conflict Management
- Clifton StrengthsFinder and DISC
- Job specific conferences/trainings

Student Loan Forgiveness
Did you know that if you are employed by a government agency you may be eligible for the Public Service Loan Forgiveness (PSLF) program
County employees also have access to GotZoom, a program that offers tools and support to navigate your federal student loans.

Homebuyer assistance program
Employees have access to the "Assist-to-Own" program sponsored by to get a loan for the down payment.
01

Do you possess a Bachelor's degree in Business Administration, Public Administration, Computer Science, Information Systems AND one year of experience involving business process analysis, systems planning, information systems, and/or project management AND two years of experience equivalent to a Business Systems Analyst I with the County of San Luis Obispo.
  • Yes
  • No

02

Please describe your experience using data analytics to evaluate and support program outcomes.
03

Please describe your experience developing, managing, and/or utilizing Tableau dashboards to analyze and present data.
04

Please describe any experience you have working within or supporting a Child Support Program.
Required Question

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