Cisco

Business Systems Analyst

Cisco$92K — $123K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in a technical analytical role such as BSA, Product Owner, or Data Analyst.
  • Strong SQL proficiency for data profiling with a solid grasp of relational database concepts.
  • Experience leading User Acceptance Testing (UAT) and performing data validation for system integrity.
  • Familiarity with Agile/Scrum methodologies and tools like Jira for managing product backlogs.
  • Solid understanding of Go-To-Market (GTM), sales, or finance operations and CRM systems like Salesforce.

Responsibilities

  • Partner with GTM and Finance to convert business objectives into functional requirements for Snowflake-based data solutions.
  • Define business logic and standardized metrics for reporting dashboards to maintain a 'single source of truth' across CRM instances.
  • Lead User Acceptance Testing (UAT) and data validation to ensure pipelines accurately reflect sales scenarios.
  • Act as liaison between Sales Strategy, Product leads, and Data Engineering to prioritize and align technical sprints with growth goals.
  • Create comprehensive documentation including data dictionaries and process maps to facilitate end-user adoption of AI analytics.
  • Analyze existing data flows to identify opportunities for AI explainability and actionable insights.
  • Build dashboards and visualizations for tracking campaign and program targets.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) plan with Cisco matching contribution.
  • Paid parental leave and disability coverage.
  • Flexible vacation time for exempt employees with no defined limit.
  • Paid time off for personal wellness, including holidays and volunteer days.
Full Job Description
The application window is expected to close on:
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.


  • The application window is expected to close on: July 6, 2026
  • Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
  • This role is hybrid and requires working from the office on a semi-regular basis.


Meet the Team

You will be an integral part of the My Business Reports (MBR), Intelligence Center, Visibility, and One Sales BO (OSBO) teams, collaborating with passionate and highly skilled professionals who consistently exceed bold targets. Our team thrives on challenges and offers opportunities to work alongside authorities across the product's tech stack, including data scientists and AI specialists. We work closely with multi-functional teams such as product management, data engineering, business analysts, and senior leadership to drive the design and implementation of high-impact, AI-powered data solutions. This collaborative environment fosters innovation and enables us to deliver exceptional value to Cisco's sales operations and market visibility.

Your Impact
  • Partner with GTM and Finance collaborators to translate complex business objectives into detailed functional requirements and technical user stories for Snowflake-based data solutions.
  • Define the business logic and standardized metrics (e.g., "Ready-to-Buy" signals or "Renewal Risk") that underpin reporting dashboards, ensuring a "single source of truth" across all CRM instances.
  • Lead User Acceptance Testing (UAT) and data validation efforts to ensure that pipelines and AI-driven insights accurately reflect real-world sales scenarios and meet business integrity standards.
  • Act as the main liaison between Sales Strategy, Product leads, and the Data Engineering team to prioritize the product backlog and align technical sprints with FY26/27 growth priorities.
  • Bridge the gap between technical architecture and end-user adoption by creating comprehensive data dictionaries, business process maps, and "how-to" guides for self-serve AI analytics.
  • Conduct deep-dive analysis on existing data flows to identify whitespace opportunities where AI explain-ability and "Next Best Action" insights can drive higher seller productivity.
  • Define and advocate standard processes for AI-led data storage and analysis within Snowflake.
  • Build reporting dashboards and visualizations to design, create, and track campaign/program targets.


Minimum Qualifications
  • Demonstrable experience eliciting requirements from business collaborators and translating them into detailed functional specifications, technical user stories, and acceptance criteria.
  • Strong proficiency in SQL for data profiling and validation, with a deep understanding of relational database concepts.
  • Demonstrated experience leading User Acceptance Testing (UAT) and performing complex data validation to ensure system integrity.
  • Experience working in an Agile/Scrum environment, managing product backlogs, and using tools like Jira or Rally to align technical sprints with business goals.
  • Solid understanding of GTM (Go-To-Market), Sales, or Finance operations, including familiarity with CRM systems (e.g., Salesforce) and sales lifecycle metrics.


Preferred Qualifications
  • Bachelor's degree in business, Computer Science, Information Systems, or a related field, plus 5+ years of experience in a technical analytical role (BSA, Product Owner, or Data Analyst).
  • Hands-on experience with Snowflake Data Cloud, including understanding of its architecture and data sharing capabilities.
  • Conceptual understanding of AI/ML workflows, specifically in the areas of AI Explainability, Predictive Analytics (Propensity models), and "Next Best Action" logic.
  • Proficiency in creating data dictionaries, business process maps, and logical data models to support a "single source of truth" strategy.
  • Experience designing wireframes or functional mockups for BI tools such as Tableau or Power BI.
  • Demonstrable ability to perform gap analysis on complex data flows and find opportunities for process automation or insight enrichment.
  • Exceptional ability to act as a "Technical Translator," bridging the gap between executive leadership and engineering teams through clear documentation and persuasive storytelling.


The starting salary range posted for this position is $92,000.00 to $123,800.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:
  • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
  • 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
  • Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
  • Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
  • 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
  • Additional paid time away may be requested to deal with critical or emergency issues for family members
  • Optional 10 paid days per full calendar year to volunteer


For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
  • .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
  • 1.5% of incentive target for each 1% of attainment between 50% and 75%;
  • 1% of incentive target for each 1% of attainment between 75% and 100%; and
  • Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.


For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:
$114,400.00 - $171,300.00

Non-Metro New York state & Washington state:
$100,200.00 - $153,200.00

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

About Cisco

Cisco Careers

Join the vibrant team at Cisco, a global leader in networking and cybersecurity solutions, where innovation and leadership thrive. Cisco offers a plethora of job opportunities that cater to a range of skills and experiences, making it an ideal place for both seasoned professionals and those seeking an internship to jumpstart their career. Work You’ll Do At Cisco, you’ll be part of a culture that values diversity, leadership, and professional growth. Engage in work that matters with a team that combines technology, creativity, and the power of human connection to redefine networking. Cisco’s commitment to innovation isn’t just about technology, but also about transforming the way we work and collaborate. Cisco’s employment philosophy supports career advancement and nurtures a leadership pipeline that is equipped with diversity training and opportunities for growth. Whether you’re applying your skills to drive our latest innovations or using our vast networking capabilities to solve complex problems, at Cisco, every role is impactful. Join Our Dynamic Team Explore job opportunities in areas ranging from engineering to marketing, sales to cybersecurity. Cisco is hiring individuals who are passionate, curious, and ready to drive change. Positions at Cisco offer competitive benefits, a supportive culture, and the chance to work with cutting-edge technology. Internship Programs Kickstart your career with a Cisco internship. Gain invaluable industry experience, enhance your resume, and build professional networks that last a lifetime. Our internships provide hands-on experience and the chance to work on projects that matter. Leadership and Development Cisco is committed to fostering leadership skills and providing employees with the training needed to succeed. Our leadership programs help you develop new skills, manage teams effectively, and lead with confidence. Cisco’s commitment to professional development ensures that your career path is as dynamic as our technologies. Benefits and Culture Cisco understands the importance of a balanced life. Our benefits package is designed to ensure that our team members are healthy, happy, and secure. At Cisco, you’ll find a supportive culture that encourages open communication, teamwork, and mutual respect. Stay Connected Join Cisco’s Talent Network Stay informed about new positions that match your skills and interests. At Cisco, we value the curiosity and unique perspectives of our team members. Subscribe to receive personalized job alerts and insider tips directly from our hiring managers. Explore Cisco Jobs Ready to advance your career at Cisco? Search open positions, prepare your resume, and get ready for an interview that could lead to your next big opportunity. At Cisco, we’re not just filling positions—we’re investing in leaders. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Cisco.
Learn more about Cisco
Size
79,500 employees
Market Cap
$194.5 billion
Industry
Net Income
$10.1 billion
Founded
2014
5 Year Trend
+1.4%
Revenue
$48 billion
NASDAQ

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