Charles Schwab

Business Systems Analyst

Charles Schwab • $85K — $100K *
Southlake, TX 76092In-Person
Finance & Insurance
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor’s degree or equivalent experience.
  • 3+ years of relevant experience, preferably in financial services or technology.
  • Strong data analysis skills to evaluate infrastructure performance metrics.
  • Proven analytical thinking and problem-solving abilities to assess risks and develop recommendations.
  • Effective communication skills for distilling complex information into actionable insights.
  • Demonstrated ability to collaborate across various teams and stakeholders.
  • Keen attention to detail for reviewing infrastructure requests accurately.

Responsibilities

  • Analyze infrastructure requests to identify trends and gaps.
  • Collaborate with capacity engineers and stakeholders to enhance planning processes.
  • Translate complex data into clear recommendations for decision-making.
  • Support the governance and optimization of infrastructure resources.
  • Address workflow issues and improve data quality in planning activities.
  • Prioritize multiple projects while managing stakeholder expectations.
  • Document decisions and ensure traceable outcomes for all infrastructure planning activities.

Benefits

  • Eligible for bonus or incentive opportunities.
Full Job Description
Your Opportunity

The Infrastructure Planning team within Infrastructure & Operations helps shape how infrastructure is evaluated, prioritized, and supported across the organization. In this role, you will partner with capacity engineers, technology owners, and business stakeholders to analyze infrastructure requests, identify high-level trends, and improve the information used in planning decisions. You will have the opportunity to strengthen capacity processes, address data-quality and workflow gaps, and turn complex information into actionable recommendations. This role offers broad exposure across Infrastructure & Operations and the opportunity to influence how infrastructure resources are planned, governed, and optimized.

What you have

Required Qualifications

  • Bachelor’s degree or equivalent experience.
  • 3+ years of related experience, preferably within financial services or the technology industry.
  • Data Analysis skills with the ability to evaluate infrastructure capacity, utilization, demand, compliance, and operational information.
  • Analytical Thinking and Problem Solving skills used to identify trends, assess risks, evaluate trade-offs, and develop actionable recommendations.
  • Communication skills with the ability to translate complex information into clear insights for technical and non-technical stakeholders.
  • Cross-Functional Collaboration skills demonstrated through partnerships with capacity engineers, infrastructure teams, technology owners, and business stakeholders.
  • Attention to Detail when reviewing infrastructure requests for completeness, accuracy, business justification, approvals, dependencies, and alignment with established standards.
  • Ability to work independently, prioritize responsibilities, and manage multiple projects or initiatives simultaneously.
  • Ability to coordinate stakeholders, clarify requirements, resolve workflow issues, and maintain ownership and follow-through.
  • Ability to support consistent processes, appropriate controls, documented decisions, and traceable outcomes.

Preferred Qualifications

  • Experience supporting infrastructure planning, capacity planning, infrastructure operations, or technology planning.
  • Experience analyzing complex data and developing strategic insights that support leadership decisions.
  • Experience identifying data-quality concerns, recurring issues, process gaps, and opportunities to reduce manual effort.
  • Business Analytics experience, including defining or monitoring measures related to demand, request quality, workflow performance, or operational outcomes.
  • Capacity Planning experience involving forecasting, request intake, resource utilization, or fulfillment processes.
  • Data Insight skills with the ability to convert capacity, utilization, demand, and request data into meaningful recommendations.
  • Adaptability when managing changing priorities, dependencies, business needs, and operational challenges.
  • Experience influencing stakeholder decisions and aligning recommendations with business goals.
  • Experience creating clear, persuasive, and professional written documents or presentations.
  • Experience contributing to cross-functional projects, programs, or strategic initiatives.

In addition to the salary range, this role is eligible for bonus or incentive opportunities.

About Charles Schwab

Charles Schwab is a financial services company that provides a full range of securities, brokerage, banking, money management, financial advisory, investor, and retirement plan services. It operates in four main divisions; investing, wealth management, banking, and trading. Charles Schwab provides a full-service brokerage platform that serves individual investors who invest on their own or through a workplace-sponsored retirement or equity plan, as well as banking through Schwab Bank. The firm was founded in 1973 and is headquartered in San Francisco, California.

Charles Schwab Careers

Join the vibrant team at Charles Schwab, a leader in global finance, where your career is propelled by innovation, leadership, and a commitment to diversity and professional growth. At Charles Schwab, we offer more than just job opportunities; we provide a platform for you to make a significant impact on the industry and our clients' lives.

Work You’ll Do

At Charles Schwab, we are dedicated to helping our clients manage their financial futures. Being part of our team means you'll work alongside some of the most skilled professionals in the financial services industry. Our culture thrives on teamwork, integrity, and relentless dedication to our clients. Whether you're looking for a position in financial consulting, technology, or administrative support, Charles Schwab offers a dynamic work environment where your skills will be honed and your achievements recognized.

Innovate and Lead

Embrace the opportunity to lead through innovation. Charles Schwab’s commitment to technology and innovation is fundamental to our service delivery. By joining our team, you will be at the forefront of developing new solutions that redefine the future of finance. Your leadership can guide significant projects that impact our company and the industry.

Grow Your Career

Charles Schwab believes in fostering the growth of its employees. Whether through professional development programs, diversity training, or leadership workshops, we ensure that our team members receive the support and training they need to advance their careers. With a variety of career paths available, your job at Schwab can evolve with your interests and expertise.

Internship and Employment Opportunities

Start your professional journey with Charles Schwab through our internship programs or full-time employment opportunities. We seek individuals who are passionate, curious, and ready to drive change. A career at Schwab is not just about having a job; it's about building a lasting relationship with a company that values your potential.

Benefits and Culture

Charles Schwab is renowned for its employee-friendly culture. We offer a comprehensive benefits package that supports the health, financial stability, and work-life balance of our team members. From competitive salaries and bonuses to health insurance and retirement plans, Schwab ensures that your career is as rewarding as it is enriching.

Networking and Professional Development

Expand your professional network and enhance your skills through our various networking events, mentorship programs, and training sessions. At Charles Schwab, we believe in leveraging collective expertise to foster learning and innovation. Engage with leaders, gain insights from experienced professionals, and build relationships that will aid your career trajectory.

Join Our Team

Explore the numerous career paths available at Charles Schwab and discover how your talents can be utilized to their fullest potential. Search open positions that match your skills and interests. We are continuously hiring across various disciplines and look forward to adding innovative, driven individuals to our team.

Stay Connected

Keep up to date with the latest from Charles Schwab Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and be the first to know about new openings, company news, and professional tips.

Explore Charles Schwab Jobs

Ready to take the next step in your career? Visit our careers page to review current job openings, submit your resume, and prepare for your interview. At Charles Schwab, your future is waiting. [SEARCH CHARLES SCHWAB JOBS] Join Charles Schwab today and be part of a team that values diversity, innovation, and leadership—where your career can thrive in the exciting world of finance.
Learn more about Charles Schwab
Size
34,200 employees
Market Cap
$151.6 billion
Industry
Finance & Insurance
Net Income
$3.2 billion
Founded
1973
5 Year Trend
+20%
Revenue
$12.1 billion
NASDAQ
SCHW
* Ladders Estimates

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