REQUIREMENTS Education & Corresponding Experience (required on matrix)
- bachelor's degree in information technology, business systems or a closely related technical discipline is highly desired.
- 5 years of experience is required with an applicable bachelor's degree.
- 7 years of experience is required with an applicable associate degree.
- 9 years of experience is required without a degree or applicable degree.
- Experience should be consistent with specific requirements of Information Technology, Business Systems, or related specialty and progressively more technical in nature.
Required Technical Skills & Experience (required on matrix)
- Experience with software associated with facilitation of technical contracts that support an electrical utilities plan/design/build process.
- Technical understanding of software is sufficient to perform changes in configuration and security and to facilitate requests with product teams on system bug resolution or enhancements.
- Technical writing skills to author, modify, or facilitate development of design specification documents, job aids, user guides, standard operating procedures, and similar materials.
- Strong analytical and product management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
- Experience/ability to model processes, determine requirements, analyze alternatives, and verify solutions to meet business needs.
- Procore configuration experience, with the ability to understand and validate complex setups.
- Experience building custom reports and dashboards in Procore to support operations and drive data-informed decision-making.
- Experience with QA/testing methodologies, including functional, regression, and integration testing.
Preferred Skills & Experience (optional on matrix)
- Experience with Procore software from a support position/user perspective.
- Experience in multi-tenant and/or multi-company Procore structures.
- Project Management Professional, Certified Business Process Professional, or similar related certification.
- Experience leading process improvement initiatives related to Utility design/construct processes.
- Excellent written and verbal communication skills, with the ability to clearly present technical concepts, create comprehensive documentation, and articulate system impacts to both construction and business leaders.
- bility to develop white papers, lead design sessions, facilitate stakeholder discussions, and deliver Procore demonstrations.
dditional Requirements (not required on matrix)
- Valid U.S. Driver's License is required.
