Salary: $6,411.00 - $8,182.00 Monthly
Location : Salinas City Hall, CA
Job Type: Full-Time
Job Number: 25-00663
Department: Finance
Division: Information Technology
Opening Date: 07/21/2025
Closing Date: 8/4/2025 5:00 PM Pacific

Revised posting:
The City of Salinas, Information Systems Division is seeking to fill the position of Business Systems Analyst. The selected candidate will work with various city departments and provide technology project expertise to meet the needs and goals of the City. This is an in-person position, with a regular Monday through Friday schedule.
All applicants must provide proof of the required education and applicable certifications at the time of application or submit to the Human Resources Department. Applicants with foreign degrees/transcripts must provide U.S. degree equivalency by submitting a credential evaluation report. Applications are incomplete without the required documents and will be disqualified. Applicants are responsible for ensuring all documents are received. Submit copies of your degree with the application submittal.

Note: The selected candidate will be required to complete and pass a thorough background process that will include meeting with a background investigator. This process may take several weeks to complete after the conditional offer of employment is made.
Summary of Duties: Performs responsible administrative and technical activities related to the support, deployment, configuration, and usage of municipal business application systems; responsible for professional analysis of system operations, report generation, and business process review.
Distinguishing Characteristics: This is the journey-level class in the Business Systems Analyst series, responsible for providing support, analysis, and recommendations for City business applications, system operations, and business processes. This class is distinguished from the Senior Business Systems Analyst/ Integration and Applications Administrator in that the latter are responsible for a higher degree of software analysis, operations and design expertise and specialized knowledge of business applications and business process improvement.

Supervision Received and Exercised: Receivesgeneralsupervision from the Integration and Applications Administrator or designee. May exercise lead responsibilities and/or project supervision.

Essential Job Functions

1. Assists department subject-matter experts in troubleshooting and resolving business application and database issues
2. Assists with the development of backup procedures, maintenance, and support of existing software applications and systems; coordinates and communicates system upgrades and enhancements; performs installation, configuration, and testing of system replacements/upgrades and related data migration
3. Works with Information Technology staff, department managers, division leads, and application users to define requirements and document, design, and/or redesign effective business processes, applications, systems, and application interfaces
4. Conducts business analysis, evaluates business processes, and identifies system and process requirements
5. Compiles and maintains an inventory of all applications software and system assets and corresponding contracts and agreements; documents system configurations, upgrades, and enhancements
6. Maintains a secure information technology environment for software applications and systems
7. Assists with research of application software products and services, and coordinates feasibility studies for applications, software, and system products under consideration; participates in the development of Requests for Proposal, Quote, or Information, and participates in selection of consultants and vendors
8. Coordinates projects, develops implementation plans, reviews financial and equipment resources, prepares project and procedure documentation, and confers with vendors, departmental, and Information Technology staff
9. Reviews, recommends, and implements standards, methodologies, and best practices for application implementation, business process improvement, and report creation
10. Creates process and system models, specifications, diagrams, and charts to show analysis and provide direction; performs cost-benefit analysis of recommended changes to processes or applications
11. Produces professional reports and other forms of communication for management
12. Provides timely service to City departments; resolves service complaints
13. Collaborates in the testing of applications; communicates with network and server administrators, vendors, and software developers for quality assurance and fulfillment of contractual obligations
14. Assists with development of training materials for new or upgraded business application systems and processes
15. Performs related duties as assigned

Minimum Qualifications
Knowledge of:

• Principles, practices, and techniques of information systems analysis, evaluation, design, installation, maintenance, evolution, and life cycles
• Government business processes and the systems that support them, including financials, timekeeping, utility billing, human resources, payroll, asset control systems, inventory, work orders, land management, building permits, and other required processes
• Principles and practices of effective business application system process analysis and design
• Workflow measurement techniques (e.g., flowcharting and work sampling)
• Principles and techniques of data collection and reporting
• Applications and systems security principles and best practices for system security including user roles, passwords, and other security measures
• Primary operating system(s) on the City's computers (e.g., Windows and Chrome)
• Techniques of system analysis and design, integration, testing, implementation, and monitoring and evaluation of system performance
• Project management tools and software life cycle methodologies
• Windows operating systems and applications, including MS Office, MS SQL, MS Power BI, Outlook, and other applications software including database and other visualization tools
• Networking, systems software, client-server computing and operations, data management, data analysis and modeling, information resource management, strategic planning, software tools and utilities, help desk operations, telecommunications, and specialized City application areas

Ability to:

• Understand, plan, and coordinate business application and system implementations, upgrades, and enhancements
• Gather and document business requirements and processes
• Perform a variety of analytical studies and related documentation and reports
• Troubleshoot and resolve a range of simple to complex technical problems logically and efficiently
• Determine and communicate business requirements with users and technical support personnel
• Conduct research into systems issues and products
• Design and assist with the development of business processes, application integrations, and reports as required
• Coordinate project management including scheduling, tracking, contingency planning, and resource allocation
• Organize, prioritize, and follow up on work assignments
• Work in a team environment in an internal support environment under challenging conditions and short deadlines
• Operate office equipment, including computers and related word processing, presentation, spreadsheet, and database applications
• Communicate ideas, directions, and requirements clearly and concisely, including communication of technical ideas in user-friendly language, both orally and in writing
• Train staff and end-users
• Write clear, concise, and well-organized documentation, reports, and other material
• Establish an effective and sound working relationship with all levels of staff, contractors, and others

Education and Experience:

Associates Degree from an accredited college or university in information systems, data processing, computer science, or closely related computing systems concentration and three years of full-time progressively responsible experience in business system and process analysis, process improvements, systems planning and operations, and/or information technology project coordination; or

A Bachelor's Degree from an accredited college or university in information systems, data processing, computer science, or a closely related computing systems concentration and one year of full-time progressively responsible experience in business system and process analysis, process improvements, systems planning and operations, and/or information technology project coordination.

Licenses and Certifications: A valid State of California Driver's License.

Supplemental Information
Physical Demands and Working Conditions: Physical, mental and emotional stamina to perform the duties and responsibilities of the position; manual dexterity sufficient to write, use telephone, computer, business machines and related equipment; vision sufficient to read printed materials, visual display terminals, detailed fine writing on software specifications, and distinguish colors for hardware and software performance evaluation purposes; hearing sufficient to conduct in person and telephone conversations; speaking ability in an understandable voice with sufficient volume to be heard in a normal conversational distance, on the telephone and in addressing groups; physical agility to push/pull, squat, twist, turn, bend, stoop and reach overhead as needed; physical mobility sufficient to move about the work environment, physical strength to lift up to 20 lbs., infrequent need to lift up to 40 pounds of computer hardware; physical stamina sufficient to sit for prolonged periods of time; mental acuity to collect and interpret data, evaluate, reason, define problems, establish facts, draw valid conclusions, make valid judgments and decisions. The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties, and skills which may be required.

Employee must complete SB 1343 Sexual Harassment Prevention Training within six months of appointment and every two years thereafter.

The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required.
Veteran's Preference: A veteran is defined in accordance with California Government Code 18540.4. In order to exercise this preference, the veteran must submit the and provide a copy of the DD-214 form at time of application as proof of military status. Failure to submit the required forms will be deemed a waiver of veteran's preference. Military veterans shall be given preference in initial appointment to City service. Further details can be obtained from the Human Resources Department, at 831-758-7254.
Public Employee Disaster Service Worker: In accordance with Government Code Section 3100, all City of Salinas employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster.
Selection Process: Applicants' qualifications will be evaluated based on the information provided on the employment application. The exam process may consist of an application appraisal, oral interview, assessment center and/or written exam. The City reserves the right to use alternate testing procedures if deemed necessary. CITY COMMUNICATION REGARDING THE SELECTION PROCESS WILL BE VIA E-MAIL. PLEASE ENSURE THAT YOU HAVE ACCESS TO THE E-MAIL ON YOUR APPLICATION.Finalist interview/assessment will be held with the City of Salinas.
Equal Opportunity Employer: The City of Salinas does not discriminate based on race, color, national origin, ancestry, sex, religion, sexual orientation, age, disability, marital status, political affiliation, or any other non-merit factor. The City of Salinas makes reasonable accommodation for qualified individuals with a disability. Individuals requiring any accommodation in order to participate in the testing process must inform the Human Resources Director in writing no later than the final filing date stated in this job announcement. Requests for accommodation should include an explanation of the type and extent of accommodations needed to participate in the selection process and/or to perform the duties of the job for which they have applied. EEO Utilization Report is available for candidate review upon request.
Salary Steps: The following applies for Full-Time Regular positions only. Appointments are normally made at the first step. Consideration is given for increase to the second step after successful completion of the probationary period. (Employees appointed at a higher step will be eligible for consideration for the next step after one year, providing they successfully complete a probationary period.)
For a complete listing of benefits, please click to visit the Memorandum of Understanding (MOU) for this position.