Xero

Business Support Coordinator (12 months fixed term)

Xero$101K — $127K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience supporting senior leaders
  • Strong administrative and organizational skills
  • Excellent communication abilities across all levels
  • Experience in a fast-paced, global environment
  • High discretion and sound judgment in decision making

Responsibilities

  • Provide comprehensive administrative support to senior leaders
  • Coordinate the annual events calendar and assist with planning
  • Establish strong working relationships across teams and the wider business
  • Manage purchase orders, contracts, and payment processes
  • Organize and support meetings and leadership events
  • Collaborate on team events such as All Hands and Board Meetings
  • Facilitate onboarding for new employees

Benefits

  • Comprehensive medical, dental, and vision coverage
  • 401(k) matching
  • 21 days of paid time off (PTO) and additional wellbeing leave
  • 5 days of Xtra Leave and 1 volunteer day annually
  • 12 paid holidays and paid parental leave
Full Job Description
As Business Support Coordinator, you will be a key player in helping make everyday life here at Xero tick. Finding comfort working in an ever-changing and fast-paced environment, with more than strong admin skills to offer, your ability to communicate effectively and think proactively will be second to none. You are the kind of person that is always one step ahead, planning and prioritising constantly as you go. You will provide exceptional administrative support to the Executive General Managers and Senior Leaders with that business area. A key part of this role is the coordination and orchestration of all work across the domains. You will work closely with other Business Support Coordinators, Operations Managers, senior leaders and wider teams to reduce friction within our processes to ensure everything runs smoothly. You will identify opportunities for improvement and help to deliver those improvements. And ensure the team is well supported, ensuring the smooth management of daily operations. What you'll do • Provide administrative support to senior leaders, including diary management, travel bookings, expense claims, and meeting coordination • Coordinate the XLT annual events calendar with the operations support team and assist with planning as needed • Build strong working relationships across your group, the wider business, and the admin community • Raise and track purchase orders, manage contracts, and support payment processes where relevant • Organise and support leadership events, meetings, workshops, and ensure timely distribution of materials • Collaborate with EAs to support wider team events (e.g. All Hands, AMAs, offsites, roadshows, Board & Committee Meetings, AGM) • Support onboarding for new starters • Liaise between the EGM team and wider business to coordinate diaries, events, and resources • Champion global ways of working and effective team communication What you'll bring with you • Proven experience supporting senior leaders in a fast-paced, global environment, with strong judgement and discretion • Highly organised, proactive, and detail-focused, with the ability to manage competing priorities and work independently • Strong relationship builder with excellent communication skills and confidence working across all levels and time zones • Comfortable working behind the scenes to support others, anticipate needs, and ensure seamless delivery • A flexible, can-do attitude with a continuous improvement mindset and willingness to pitch in wherever needed Compensation & Total Rewards At Xero, we value the impact and skills you bring to the team. We don't just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits. The expected base salary range for this role in: • California, New York and Washington: $101,600 - $127,000 • All other States: $85,400 - $106,700 Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role. • Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks page.

About Xero

Xero is a cloud-based accounting software platform for small and medium-sized businesses. The company was founded in 2006 in New Zealand and has since expanded to serve customers in over 180 countries. Xero's platform allows businesses to manage their finances, including invoicing, payroll, and expenses, all in one place. The company has won numerous awards for its innovative technology and commitment to customer service.
Learn more about Xero
Size
4,784 employees
Industry
Founded
2006
NASDAQ

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