Business Relationship Manager / Project Manager

FutureSoft Consulting Inc

$80K — $110K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in roles like Business Relationship Manager, Business Analyst, or Project Manager.
  • 5+ years experience in gathering and documenting business and technical requirements.
  • 5+ years supporting Agile teams and Software Development Life Cycle processes.
  • 3+ years hands-on experience with Azure DevOps or similar tools.
  • 3+ years coordinating testing activities and User Acceptance Testing.
  • 3+ years managing project deliverables, risks, and dependencies.
  • Strong stakeholder management and communication skills.

Responsibilities

  • Serve as the primary liaison between business stakeholders and IT teams.
  • Build and maintain relationships with business units and technical teams.
  • Coordinate project activities, priorities, and deliverables.
  • Track project milestones, risks, issues, and decisions.
  • Facilitate stakeholder meetings and project-status discussions.
  • Gather, analyze, and document business and technical requirements.
  • Support Agile ceremonies and maintain project progress visibility.

Benefits

  • Opportunity to lead cross-functional initiatives.
  • Engage with diverse teams across the organization.
  • Contribute directly to alignment between business objectives and IT solutions.
  • Chance to work in a dynamic Agile environment.
Full Job Description
## Position Overview

We are seeking an experienced Business Relationship Manager / Project Manager to coordinate business and IT initiatives across multiple departments. This role will serve as a key liaison between business stakeholders, external partners, and IT delivery teams, ensuring that priorities, requirements, expectations, and project activities remain aligned.

The ideal candidate will have a strong combination of business analysis, stakeholder management, Agile delivery, project coordination, and testing support experience. The position involves light-to-moderate project management responsibilities along with targeted business analysis activities.

## Key Responsibilities

* Serve as the primary liaison between business stakeholders and IT teams.

* Build and maintain productive relationships with business units, technical teams, and external partners.

* Coordinate project activities, priorities, deliverables, dependencies, and timelines.

* Track project milestones, risks, issues, decisions, and action items.

* Facilitate stakeholder meetings, project-status discussions, and governance routines.

* Gather, analyze, clarify, and document business and technical requirements.

* Translate business needs into clear requirements, user stories, and actionable project tasks.

* Assist with backlog refinement, sprint planning, and sprint coordination.

* Support Agile ceremonies and maintain visibility into project progress.

* Use Azure DevOps or similar tools to manage backlogs, user stories, tasks, defects, and project documentation.

* Document high-level business processes, workflows, and functional requirements.

* Ensure requirements are complete, traceable, and clearly understood by business and technical teams.

* Coordinate testing activities and support User Acceptance Testing.

* Review solution functionality and validate that completed deliverables meet approved business requirements.

* Assist with defect tracking, issue resolution, and business acceptance.

* Communicate project updates, risks, decisions, and changes to stakeholders.

* Support continuous alignment between organizational objectives and IT solutions.

## Required Qualifications

* Three or more years of experience as a Business Relationship Manager, Business Analyst, Project Coordinator, Project Manager, or similar professional.

* At least five years of experience gathering and documenting business and technical requirements.

* At least five years of experience supporting Agile teams and Software Development Life Cycle processes.

* At least three years of hands-on experience using Azure DevOps or a similar work-management platform.

* At least three years of experience coordinating testing activities and supporting User Acceptance Testing.

* At least three years of experience managing project deliverables, milestones, risks, issues, and dependencies.

* At least three years of experience supporting backlog refinement, user-story development, sprint planning, and sprint coordination.

* Strong experience facilitating communication and alignment between business and IT stakeholders.

* Experience documenting high-level business processes and clarifying functional requirements.

* Strong written, verbal, facilitation, and stakeholder-management skills.

* Ability to manage several priorities and initiatives involving multiple business units.

* Strong organizational, analytical, problem-solving, and decision-support skills.

## Preferred Background

Candidates with experience in a combination of the following roles are encouraged to apply:

* Business Relationship Manager

* Senior Business Analyst

* Technical Business Analyst

* Business Systems Analyst

* IT Project Coordinator

* Agile Business Analyst

* Business Analyst/Project Manager

* Business Engagement Manager

* IT Delivery Coordinator

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