Vanderbilt Health

Business Process Manager

Vanderbilt Health$80K — $95K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field.
  • 3+ years of relevant work experience in a business support role.
  • Strong administrative capabilities with advanced clerical skills.
  • Intermediate knowledge of operations planning and business results.
  • Familiarity with human resources policies and compliance regulations.

Responsibilities

  • Analyze data and communicate requests for process improvements.
  • Manage faculty credentialing, hiring, and onboarding processes, including immigration requirements.
  • Assist with faculty appointments, promotions, and reimbursements.
  • Collaborate with the Chief Business Officer to align strategic goals with departmental functions.
  • Develop and present communications for strategic and operational improvement initiatives.

Benefits

  • Comprehensive health insurance coverage.
  • Disability and retirement plan options.
  • Wellness programs that support employee health.
  • Opportunities for professional growth and development.
  • A supportive sense of community within a growing health system.
Full Job Description

Organization:

Dermatology

Job Summary:

JOB SUMMARY
Responsible for analyzing data, communicating, and validating request for improvements to business processes, practices, financial data, and information systems by serving as a liaison between stakeholders. Understand business problems and opportunities in the framework of requirements, and recommend solutions that will enable the organization to achieve its objectives. Collaborate with others to manage financial business reporting, monitor and maintain budget processes, and provide services.

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KEY RESPONSIBILITIES

• Ensures the most effective operation of the area through program development and management, process improvement and coordination of processes across functions involving credentialing and hiring/onboarding/orientation of new faculty including completing immigration requirements

• Manage and support business functions within the department involving appointments, reappointments, promotions and assisting in the processing of faculty reimbursements

• In collaboration with the CBO, ensure that strategic goals are met, analyze and apply strategic elements effectively.

• Collect data, evaluate information, present options and recommendations, clearly communicate decisions, and collaborate with others on team.

• Develop communications that support strategic and operational improvement plans to include presentations, proposals, policy and procedures, and business summaries.


TECHNICAL CAPABILITIES

• Clerical/Administrative (Advanced): Clerical/Administration is a skill which includes most clerical and administrative functions typically carried out by secretaries, administrators and others who perform a clerical role. Among the duties are: Ad Hoc Reporting, Calendar Maintenance, Data Entry, Document Duplication, Document Filing and Maintenance, Document Preparation, Employee Record Maintenance, Employee Time Recording, Faxing and Electronic Mailing, Inventory Management, Mail Sorting and Distribution, Meeting Coordination and Scheduling, Message Management, Receptionist Tasks, Special Projects, Spreadsheet Preparation, Travel Arrangements, and Word Processing and Typing, Analysis of data from various financial or operational dashboards.

• Operations Planning (Intermediate): Anticipates resource needs to meet objectives and implements appropriate processes.

• Business Results (Intermediate): Ability to achieve business results while focusing on quality, customer satisfaction, and stewardship.

• Compliance (Intermediate): Understanding the rules, regulations, sanctions and other statutory requirements, guidelines and instructions relating to governing bodies and organizations, both internally and externally.

• Human Resources Policies and Procedures (Intermediate): Knowledge, adherence and application of human resources policies and procedures.

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.

At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

    Core Accountabilities:

    Organizational Impact: Executes job responsibilities with the understanding of how output would affect and impact other areas related to own job area/team with occasional guidance. Problem Solving/ Complexity of work: Analyzes moderately complex problems using technical experience and judgment. Breadth of Knowledge: Has expanded knowledge gained through experience within a professional area. Team Interaction: Provides informal guidance and support to team members.

    Core Capabilities :

    Supporting Colleagues:- Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas.- Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.- Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences. Delivering Excellent Services:- Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them.- Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions.- Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness. Ensuring High Quality: - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly.- Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure.- Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area.- Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation:- Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches.- Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges.- Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.

    Position Qualifications:

    Responsibilities:

    Certifications:

    Work Experience:

    Relevant Work Experience


    Experience Level:

    3 years

    Education:

    Bachelor's

    This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth.

    About Vanderbilt Health

    Vanderbilt Health provides a range of healthcare services, including treatment for minor illnesses and injuries. The organization operates multiple locations with convenient hours throughout Middle Tennessee. Vanderbilt Health offers features such as self check-in and an appointment waitlist to enhance patient convenience. The organization also provides medical records upon request. Patients and their families seek Vanderbilt Health's services for both routine needs and serious health concerns.

    Vanderbilt Health Careers

    There has never been a better time to explore the job opportunities at Vanderbilt Health, a leader in medical excellence and innovation. Vanderbilt Health offers a unique chance to join a professional team committed to transformative healthcare services.

    Work You’ll Do

    Join Vanderbilt Health’s esteemed team to assist in pioneering advancements in healthcare and improving patient outcomes across the globe. This is where expertise meets innovation in a rich environment of diversity and leadership. Engage in meaningful work that pushes the boundaries of medical research and patient care, with a focus on digital transformation and technological integration.

    Vanderbilt Health Employment Opportunities

    The team is actively building a robust employment framework that supports both seasoned professionals and those seeking entry-level positions through internships and diverse job opportunities.

    Innovate and Lead

    At Vanderbilt Health, every position benefits from the culture of innovation and leadership. The company is home to a dynamic team of over 20,000 dedicated professionals who bring their unique skills to the forefront of healthcare challenges.

    Grow and Develop

    Vanderbilt Health is not just a healthcare provider but a hub for professional growth and career advancement. With comprehensive benefits, continuous diversity training, and unmatched professional development programs, individuals can future-proof their careers in the healthcare industry.

    Explore Career Paths

    From clinical roles to administrative positions, Vanderbilt Health offers a spectrum of career paths. The company values the growth of its team members through leadership training and opportunities for networking within the medical and academic fields.

    The Vanderbilt Health Commitment

    With a commitment to leadership in healthcare innovation, Vanderbilt Health provides a platform where professionals can thrive in their careers. The company fosters a culture of growth and learning, supported by a community that values diversity and inclusion.

    Stay Connected

    Join the Team

    Discover open positions that align with your skills and interests. Vanderbilt Health seeks passionate, curious, and solution-driven team players for various roles across the organization. SEARCH VANDERBILT HEALTH JOBS

    Keep Up to Date

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    Learn more about Vanderbilt Health
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    10,001 employees
    Industry

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