Stryker Corporation

Business Process Manager

Stryker Corporation$118K — $196K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Supply Chain Management, Operations, Engineering, or related field.
  • 8 years of experience in Project Management, Field Operations, Service Operations, or Supply Chain.
  • Proficient in project management methodologies and stakeholder governance.
  • Skilled in business analytics tools like Power BI and Microsoft Excel.
  • Experience in field service or operational process improvements.

Responsibilities

  • Lead and govern continuous improvement initiatives to enhance service delivery.
  • Design and deploy field operations processes focused on efficiency and effectiveness.
  • Manage strategic projects with comprehensive planning and execution.
  • Develop and monitor KPIs and reporting tools for operational performance.
  • Collaborate with various functions to implement process improvements and readiness activities.

Benefits

  • Work flexibility: Remote, Hybrid, or Onsite options available.
  • Opportunity to lead significant improvement initiatives in a reputable medical device company.
  • Access to collaborative work with diverse teams across multiple functions.
  • Engagement with cutting-edge technologies in service operations.
Full Job Description
Work Flexibility: Remote or Hybrid or Onsite

The Manager, Business Process plays a key role in advancing operational excellence across Stryker's Field Service Power organization. Reporting to the Director, Field Service, Power, this position leads process governance, continuous improvement initiatives, and field operations standardization to support efficient, scalable service delivery. The role partners across multiple functions to develop and implement processes, performance metrics, and improvement programs that support operational objectives and measurable business results.

What You Will Do
  • Lead and govern a continuous improvement portfolio by identifying opportunities, prioritizing initiatives, driving implementation, and measuring adoption and business impact.
  • Design, develop, and deploy field operations processes focused on service delivery, inventory management, scheduling, visit execution, and process governance across the Power organization.
  • Manage strategic improvement projects by developing business cases, project charters, timelines, workplans, risk mitigation strategies, and leadership status reports.
  • Develop KPI frameworks, dashboards, and reporting tools to monitor operational performance, including on-time service, scheduling rates, technician productivity, process adoption, and financial impact.
  • Partner with Supply Chain, Sales, Engineering, Training, Quality, Compliance, Finance, Information Technology, and Operations teams to support process improvements, field readiness activities, and new product launches.


What You Will Need

Required:
  • Minimum Bachelor's degree in Business Administration, Supply Chain Management, Operations, Engineering, or a related field.
  • Minimum 8 years of experience in Project Management, Field Operations, Service Operations, Supply Chain, or a related business function.
  • Experience managing projects using formal project management methodologies, including project plans, timelines, stakeholder governance, and performance tracking.
  • Experience using business analytics and reporting tools, including Power BI and Microsoft Excel.
  • Experience supporting process improvement initiatives within field service, service delivery, or operational environments.


Preferred:
  • Minimum 3 years of experience leading process design, process improvement, standardization, or operational excellence initiatives.
  • Lean Six Sigma Green Belt or Black Belt certification, Project Management Professional (PMP) certification, and/or APICS CPIM or CSCP certification.
  • Experience with ServiceMax, Salesforce, SAP, or similar field operations, customer relationship management, or enterprise resource planning systems.
  • Experience within the medical device industry.


$118,000 - $196,700 USD Annual

Travel Percentage: 30%

About Stryker Corporation

Stryker Networks is a premier Information Technology partner providing IT managed services and database application development.

Stryker Corporation Careers

Joining Stryker Corporation means becoming part of a global team recognized for its commitment to innovation, leadership, and enhancing patient outcomes. As a leading medical technology company, Stryker is the perfect place to build a career that truly makes a difference.

Work You’ll Do

At Stryker, every position contributes to our mission of making healthcare better. Here, you will use your skills to work on transformative projects that improve lives across the globe. You will be part of a culture that thrives on growth, innovation, and leadership, and you will work alongside some of the brightest minds in the industry.

Innovative Careers

Stryker offers a range of job opportunities, from internships that provide a stepping stone into high-impact roles to leadership positions that drive strategic direction. Our team members benefit from a work environment that supports professional growth and diversity training, ensuring everyone, regardless of background, can thrive.

Be Part of a Great Team

Our employees enjoy a collaborative atmosphere that fosters innovation and encourages professional development. With a commitment to leadership and diversity, Stryker ensures that all team members have the opportunity to grow and influence the company's future. Our global scale and dedication to impactful solutions make us leaders in medical technology.

Future-Proof Your Career

Stryker is dedicated to career development, offering extensive training, benefits, and resources to help you advance professionally. From networking opportunities to workshops on resume and interview skills, we support your journey every step of the way. Our career paths are as diverse as the innovative products we develop and the markets we serve.

Explore Job Opportunities

Whether you’re just starting out or looking to take your career to the next level, Stryker provides the tools and resources to achieve your goals. We are continuously hiring and looking for ambitious, curious, and driven individuals to join our team.

Stryker Corporation – A Leader in Medical Technology

Our commitment to improving healthcare through innovative products sets us apart in the medical technology field. The synergy of our team’s expertise and our leadership in technology solutions enables us to meet the needs of our customers effectively.

Stay Connected

Join Our Team Search open positions that match your skills and interest. We look for passionate, creative, and solution-driven team players. Explore the many benefits of employment at Stryker, a company that values innovation and leadership.

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Stryker Corporation – Where Talent Meets Opportunity

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Learn more about Stryker Corporation
Size
46,000 employees
Market Cap
$91.9 billion
Industry
Net Income
$1.5 billion
Founded
2004
5 Year Trend
+8.6%
Revenue
$14.3 billion
NASDAQ

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