Become a
Business Process Improvement, Specialist at Southern California Edison (SCE) and help elevate operational performance through meaningful analysis, reporting, and communication to drive how we operate as an organization. In this role, you'll create, pull, and distribute various operational reports, as well as work with a multitude of databases and systems that our team relies on to complete their main business needs. You'll collaborate with teams as well as contribute to a culture of accuracy, transparency, and continuous improvement. For candidates who enjoy working with data, refining processes, and making a visible impact, this role offers an exciting opportunity to influence how key operational functions evolve and grow.
As a
Business Process Improvement, Specialist, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?
Responsibilities- Supports process improvement efforts by applying intermediate knowledge of business operations and improvement methodologies.
- Assists in analyzing data to identify inefficiencies and contributes to recommendations for process enhancements.
- Participates in root cause analysis and helps develop practicable solutions consistent with established procedures.
- Applies Lean Six Sigma and Agile techniques to support project execution and process optimization under general supervision.
- Contributes to testing and integration of tools that improve documentation workflows and support regulatory compliance.
- Maintains process documentation and assists in tracking improvement initiatives to ensure alignment with team objectives.
- Identifies basic risks and supports development of mitigation strategies to promote quality and timely delivery.
- A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.
Minimum Qualifications- Three or more years of experience in business process improvement or operational excellence initiatives.
Preferred Qualifications- Experience pulling operational data and ensuring accuracy across reports or dashboards.
- Experience tracking and sending various reports that have specific deadlines that need to be monitored to ensure timely completion.
- Strong analytical skills with the ability to pull and identify accurate data using various data systems such as SAP, Excel, Word, PowerPoint, Outlook, SharePoint, Power BI, SAS, and other systems.
- Experience utilizing and editing shared documentation repositories such as SharePoint, SCE Portal, etc.
Additional Information - This position's work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.
- Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!
- The primary work location for this position is the Foothill Service Center (Fontana, CA). However, the successful candidate may also be asked to work for an extended amount of time at alternate work location.
- Position will require up to 10% traveling and being out in the field throughout the SCE service territory.
- Relocation does not apply to this position.
- Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
