Pacific Investment Management Company

Business Process & Automation Analyst

Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; Information Science or Data Science preferred
  • 0 - 3 years relevant experience in financial services or consulting
  • Familiarity with AI applications like Claude/Copilot
  • Knowledge of financial markets and portfolio management
  • Proficient in Microsoft Excel (including VBA) and coding languages like Python and SQL
  • Experience collaborating via GitHub and leveraging AI tools
  • Strong analytical skills with attention to detail

Responsibilities

  • Serve as a liaison between business users and technology partners to enhance information processes
  • Design and maintain automated workflows and reporting solutions
  • Support DDQ/RFP automation workflows and data accuracy
  • Collaborate on consultant database governance and data quality
  • Improve intake and content management processes with BDS
  • Deliver insightful analytics and reporting for executive use
  • Identify opportunities for process standardization and efficiency

Benefits

  • Dynamic work environment with opportunities for impact
  • Professional development aligned with industry trends
  • Strong organizational culture based on collaboration and excellence
  • Exposure to innovative technologies in a fast-paced environment
Full Job Description
Position Description

The Business Process & Automation Analyst supports Business Development Services (BDS), Consultant Database Group (CDG), and Consultant Relations & Opportunity Strategy (CROS) through analytics, process optimization, platform governance, automation development, and business intelligence reporting. The role is designed to connect business workflows, data sources, and technologyplatformsso reporting, DDQ/RFP responses, consultant database content, and executive materials areaccurate, and scalable.

Location

Newport Beach, CA

About You

If the following qualities resonate with you, we encourage you to apply for this exciting opportunity. At PIMCO, we offer a dynamic work environment where you will have the chance to make a meaningful impact:

  • Exceptional Organizational Skills and Resourcefulness: You excel in managing multiple projects with your outstanding organizational and project management abilities. Your critical thinking skills enable you to solve complex problems creatively and resourcefully. Self-motivated, you are committed to excellence, demonstrating attention to detail, and possess strong interpersonal and communication skills.

  • Adaptability and Collaboration: You thrive in dynamic, fast-paced environments, adept at navigating shifting priorities and ambiguity. Collaboration is key to your approach, as you build positive relationships and work effectively across diverse teams. Your emotional intelligence, adaptability, and resilience equip you to manage unstructured processes and demanding responsibilities successfully.

  • Integrity and Continuous Learning: Your actions reflect high ethical standards, integrity, and sound judgment, earning you credibility and trust. An intellectually curious individual, you are dedicated to professional development and staying abreast of industry trends. You contribute positively to the work environment and organizational culture, aligning with PIMCO's core values of Collaboration, Openness, Responsibility, and Excellence.

Responsibilities

The key responsibilities include, but are not limited to:

  • Serve as a bridge between business users, data owners, technology partners, and platform stakeholders to improve how BDS, CDG, and CROS create, govern, automate, and distribute information.

  • Design, build, andmaintainautomated workflows, reporting solutions, integrations, and governed content repositories that connect trusted data sources to response, reporting, and consultant-facing platforms.

  • Support DDQ software and DDQ/RFP automation workflows by helping ensure quantitative fields come from approved datafeedsand narrative answers are drafted, tagged, reviewed, and reused efficiently.

  • Partner with CDG to strengthen consultant database governance, data quality controls, profile maintenance, content standardization, and recurring database update processes.

  • Partner with BDS to improve DDQ/RFP intake, content library hygiene, tagging, workflow routing, reusable answer strategy, and AI-enabled response processes.

  • Partner with CROS to deliver executive-ready analytics, recurring reporting, dashboard maintenance, consultant intelligence, CRM analysis, Power BI coordination, and business performance insights.

  • Identifyopportunities to reduce manual effort,eliminateduplicate data entry, improve tool adoption, standardize processes, and create scalable operating models across the three functions.

  • Produce and enhance reporting, dashboards, and analytics that support consultant relations, opportunity tracking, AUM/flow analysis, vulnerable accounts, competitive intelligence, and management updates.

  • Conduct prospect research to identify new business opportunities.

  • Track sales metrics (e.g., opportunities, final meetings, won/lost business) and synthesize data into reportable trends.

  • Provide periodic reports (e.g., monthly, quarterly) to internal and external stakeholders, including competitor analysis, market share, and consultant index reports.

Position Requirements

  • Bachelor27s degree required; degree or minor in Information Science, Data Science, or a related field preferred, or equivalent work or classwork experience demonstrating coding and technical skills

  • 0 - 3 years of relevant experience in financial services, asset management, investment banking, or management consulting

  • Experience with AI applications in like Claude/Copilot/Cowork, coding assistant AIs

  • Knowledge of and interest in the financial markets, fixed income, and portfolio management techniques

  • Proficient in Microsoft Excel (including VBA) and in coding/querying languages such as Python and SQL

  • Comfortable writing, owning, and debugging code, with experience collaborating via GitHub and leveraging AI tools in development workflows

  • Demonstrated ability to execute in a structured environment and manage multiple priorities

  • Strong analytical and problem-solving skills; ability to translate complex ideas into practical outputs

  • Effective communicator with the ability to work across stakeholders and levels

  • High attention to detail and strong follow-through

  • Proficient in Microsoft Excel, with strong knowledge of software and database applications, including index provider databases, query tools.

  • Demonstrates the ability to work effectively with large datasets and sophisticated queries

Professional Skills Requirements

  • Execution & Problem Solving: Highly organized and able to manage competing priorities, using data, technology, and AI tools to solve complex challenges efficiently.

  • Communication & Collaboration: Clearly articulates complex ideas and translates them into actionable insights, building strong, collaborative relationships across teams.

  • Adaptability & Integrity: Thrives in fast-paced environments, using sound judgment while operating with professionalism, a focus on continuous learning, and openness to new technologies and ways of working.

PIMCO follows a total compensation approach when rewarding employees which includes a base salary and a discretionary bonus. Base salary is the fixed component of compensation that is determined by core job responsibilities, relevant experience, internal level, and market factors. The discretionary bonus is used to award performance and therefore is determined by company, business, team, and individual performance.


Salary Range: $ 90,000.00 - $ 100,000.00

About Pacific Investment Management Company

Pacific Investment Management Company (PIMCO) is an investment management firm that provides a range of investment solutions to clients worldwide. The firm offers a variety of investment strategies, including fixed income, equities, commodities, and real estate. PIMCO was founded in 1971 and is based in Newport Beach, California. The firm has offices in North America, Europe, and Asia.
Learn more about Pacific Investment Management Company
Size
3,000 employees
Industry
Founded
1971

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