Business Process Analyst
Company:The Boeing Company
Boeing Commercial Airplanes (BCA) is seeking an
Experienced or SeniorBusiness Process Analyst to join the
Factory Digital Mobile team in
Everett, Washington or
Renton, Washington but will be required to extend support in the alternative location based on business needs, potentially for extended durations.
This is an opportunity to become part of a team responsible for transforming our airplane production system processes and experience leveraging digital solutions and technologies to improve safety, quality, flow, and compliance. Assigned projects will be focused on MES system enhancements for both desktop and mobile use cases, from requirements gathering and definition, to scaled factory deployment.
The ideal candidate will be able to align with Boeing's Values and Behaviors, work with cross-functional teams, be willing to learn new technologies, and possess expertise in manufacturing and quality processes.
Position Responsibilities:- Communicate and coordinate with stakeholders in Operations, Engineering, IT and Quality to gather and document business requirements for critical software systems
- Develop and maintain relationships and partnerships with factory end users of mobile solutions
- Ability to navigate ambiguous and complex enhancement requirements through stakeholder engagement and coordination
- Develop and maintain expertise in CMES/Velocity/Pulse system integrations, limitations and control policies
- Develop test scripts, release notes, and other content in support of MES release activities - owning your enhancements from inception to deployment
- Participate in User Validation Testing and End User Checkouts during MES Releases
- Participate in the training and deployment of mobile solutions in the factory
- Develop training content for new software capabilities
- Gather feedback from end users within the Boeing Production System to define, operationalize, prioritize and improve solutions
This position is expected to be 100% onsite. The selected candidate will be required to work in Everett, WA and Renton, WA.Basic Qualifications (Required Skills/Experience): - 5+ of experience in a Manufacturing Operations, Engineering Support or IT environment
- 3+ years of experience investigating and supporting solutions for a wide range of complex technical problems, requiring ingenuity, innovation and coordination among multiple stakeholders
- 3+ years of experience using Microsoft Products like Outlook, PowerPoint, Excel, and Word in a work or academic setting
- 2+ years of experience communicating and/or coaching operators, peers, and leadership on new tools or processes
- Willing to work alternating shifts, holidays, and weekends to support customer's needs
Preferred Qualifications (Desired Skills/Experience): - Level 4: 7+ Experience in a Manufacturing Operations, Engineering Support or IT environment
- Bachelor's Degree or equivalent
- 2+ years in a technical or factory support role requiring root cause analysis and resolution
- 1+ years of experience leveraging advanced formatting features in Microsoft Word
- 1+ years of experience using multiple Boeing MES systems
- 1+ years writing software business requirements
- Familiarity with Android OS and advanced features
- Strong organization skills
- Familiarity with Azure DevOps and/or HCL Leap
- Familiarity with software development lifecycles
- Academic or professional experience performing technical writing
Conflict of Interest:Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process
Total Rewards: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range:Experience (Level 3): $95,200 - $105,280
Senior (Level 4): $119,850 - 132,540
Language Requirements:Not Applicable
Education:Not Applicable
Relocation:Relocation assistance is not a negotiable benefit for this position.
Export Control Requirement:This is not an Export Control position.
Safety Sensitive:This is not a Safety Sensitive Position.
Security Clearance:This position does not require a Security Clearance.
Visa Sponsorship:Employer will not sponsor applicants for employment visa status.
Contingent Upon Award ProgramThis position is not contingent upon program award
Shift:Shift 1 (United States of America)
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