American Electric Power

Business Process Analyst/ Analyst Sr

American Electric Power$74K — $109K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Associate's Degree in Project Management, Business Process, Business, or related field, or equivalent experience
  • 4 years in continuous improvement, operations, project management, or analytics, or 6 years without a degree
  • Proficiency in MS Office suite (Power Apps, PowerBI, Excel, Visio, Word, PowerPoint)
  • Strong communication skills across all management levels
  • Experience in auditing and knowledge of Primavera (P6) is a plus
  • Ability to coach and develop lower-level team members

Responsibilities

  • Perform analysis and create insights using enterprise process data
  • Drive and implement process workflows with business partners
  • Define and monitor KPIs for process improvement effectiveness
  • Develop and conduct training sessions on process changes
  • Collect feedback and maintain organized process documentation
  • Map proposed processes across the organization
  • Evaluate risks to projects or process implementations
  • Create reports and presentations for management

Benefits

  • Comprehensive benefits package to support employee well-being
  • Opportunities for professional development and skill improvement
  • Work in a collaborative and dynamic environment
  • Engagement with a culture of continuous improvement
  • On-site work location in New Albany, OH
Full Job Description
Job Posting End Date
08-16-2026
Please note the job posting will close on the day before the posting end date.

Job Summary

The Business Process Analyst (Intermediate) will play a supporting role in performing analysis and providing insights leveraging process data from across AEP. This role will be engaged in subsequent process improvement and value realization measurement, including KPI / metric development and monitoring in collaboration with business partners. The role will work closely with business partners to understand KPIs and the supporting frameworks for the purposes of sustainability.

Job Description

What You'll Do:
  • Perform analysis and create insights leveraging enterprise process data (add). Develop and measure subsequent KPIs in collaboration with the business unit to measuring ongoing value to AEP.
  • Drive and implement designed process workflows using process data in collaboration with business partners.
  • Define and monitor performance metrics (Key Performance Indicators) to measure process improvement effectiveness.
  • Develop and conduct employee training sessions that will train employees on process change, roles and responsibilities, and system standards and requirements.
  • Collect organizational feedback and file process change documentation in an organized and repeatable fashion.
  • Map out proposed processes with a broad and high level outlook over the entire organization. Need unbiased outlook in seeing what is best for the organization as a whole.
  • Evaluate real and potential risks to projects or process implementation.
  • Develop reports and presentations for higher level management.
  • Help coach and develop lower-level team members to improve their skill level and achieve goals.


What we're looking for:

Business Process Analyst( Grade 6)

Salary Range- $74,551- $93,188

Education: Minimum of Associate's Degree in Project Management, Business Process, Business, or related field.

Experience: Four (4) years of experience in continuous improvement process activities, operations, project management or business analytics.

OR

Education: High School Diploma or GED

Experience: Six (6) years of experience in continuous improvement process activities, operations, project management or business analytics.

Business Process Analyst Sr(Grade 7)

Salary Range-$87,633-- $106,353.

Education: Minimum of Associate's Degree in Project Management, Business Process, Business, or related field or equivalent experience.

Experience: Minimum of six (6) years of experience in continuous improvement process activities, operations, project management or business analytics.

OR

Education: High School Diploma or GED

Experience: Eight (8) years of experience in continuous improvement process activities, operations, project management or business analytics

Industrial Engineer or Process Engineer preferred.

OTHER REQUIREMENTS:

These are additional expectations for the job and could include specific work experience, license / certifications, preemployment testing,

expectations about travel, shift work, etc.

1) Proficiency in the MS Office suite (Power Apps, PowerBI, Excel, Visio, Word, and PowerPoint) is required.

2) Strong communication skills; ability to communicate effectively with all levels of AEP management.

3) Demonstrate the highest standards of ethical behavior and support the Company's Corporate Compliance Policy

4) Auditing experience and Primavera (P6) knowledge a plus.

5) Participate in establishing a healthy culture of continuous Process Improvement

Where You'll Work:

On-Site in our New Albany, OH Location.

What You'll Get:

75K-105k

In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

Compensation Data

Compensation Grade:

SP20-006

Compensation Range:

$74,551.00 - $109,543.00

The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

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About American Electric Power

American Electric Power generates, transmits, and distributes electricity, serving residential, commercial, and industrial customers nationwide. AEP serves millions of customers across 11 states. It operates in the generation, transmission, and distribution of electricity, providing power to residential, commercial, and industrial customers. AEP generates electricity using diverse sources, including coal, natural gas, nuclear, and renewable energy like wind and solar. The company maintains a vast transmission network that delivers electricity from power plants to local distribution systems, ensuring a stable and reliable power supply. AEP is actively involved in renewable energy initiatives, investing in wind farms and solar facilities to diversify its energy portfolio and reduce its environmental impact. Additionally, the company engages in community outreach, supporting education, environmental conservation, and various social initiatives.

American Electric Power Careers

Join the dynamic team at American Electric Power (AEP), one of the largest electric utilities in the United States, and ignite your career with a company known for its commitment to innovation and leadership in the energy sector.

Opportunities Await

At AEP, we offer a multitude of job opportunities that cater to a variety of skills and professional interests. Whether you're seeking an entry-level position or a more senior role, our diverse range of employment options ensures that there's a place for every ambitious individual in our team.

Grow and Innovate

Embark on a journey of growth and professional development with AEP. Our company is at the forefront of the energy industry’s transformation, integrating sustainable and innovative practices that not only lead the market but also contribute to a greener planet. Engage in work that challenges the status quo, pushing the boundaries of what is possible in the energy sector.

Culture and Benefits

AEP is dedicated to fostering a culture of diversity and inclusion, where every team member’s contribution is valued. We offer competitive benefits that support the health, well-being, and financial security of our employees and their families. From comprehensive health benefits to professional development programs and diversity training, AEP ensures that our team is equipped for both personal and professional success.

Internship Programs

Kickstart your career with an AEP internship. Our programs provide invaluable industry experience and networking opportunities that pave the way for future employment. Interns at AEP work on real projects, learn from seasoned professionals, and gain the hands-on experience necessary to succeed in the fast-paced world of energy.

Leadership and Development

Leadership at AEP means more than guiding teams – it involves inspiring change and driving innovation. With leadership development programs, employees are prepared to take on challenging roles that shape the future of the company and the industry. Our focus on leadership and continuous improvement creates an environment where ambitious professionals can thrive.

Join Our Team

Explore the career possibilities at American Electric Power today. Search open positions that match your skills and interests. We are constantly hiring new talent and look for passionate, curious, and solution-driven team players. Prepare your resume, ace the interview, and join a company where your career can flourish.

Stay Connected

Keep up to date with the latest at AEP by following our careers blog. Gain insider perspectives, industry-leading insights, and career tips that you can put to use today—all from the people who work here.

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Explore American Electric Power Jobs

Whether you're a seasoned professional or new to the industry, AEP offers a dynamic work environment where innovation, leadership, and growth are part of everyday life. Join us in powering a new and brighter future for everyone.
Learn more about American Electric Power
Size
16,688 employees
Market Cap
$48.8 billion
Industry
Net Income
$2.2 billion
Founded
1906
5 Year Trend
+0.5%
Revenue
$14.9 billion
NASDAQ

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