General Dynamics

Business / Process Analyst - AI Reliability Engineering

General Dynamics • $106K — $115K *
US-AnywhereRemote in United States
Business Services
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science or related field, or equivalent experience with a minimum of 5 years relevant experience; Master’s with 3 years.
  • Experience in capturing, analyzing, and translating business requirements and specifications.
  • Proficient as a developer or system integrator, with strong skills in relevant development languages and tools.
  • Proficient in SQL for data transfer and reporting.
  • Department of Defense Secret clearance is required at time of hire; U.S. citizenship is mandatory.

Responsibilities

  • Map current business processes to identify tasks, roles, systems, and exceptions.
  • Collaborate to design future-state processes using AI, ensuring necessary business rules are maintained.
  • Conduct gap analysis to highlight necessary changes for transition to future state.
  • Analyze user workflows to pinpoint pain points and adoption barriers.
  • Define clear acceptance criteria for system functionality in collaboration with product teams.

Benefits

  • Engagement in AI-native system projects that drive innovative change, rather than just improvement.
  • Direct collaboration with engineers allows for an influence on design and function.
  • Opportunity to work closely with actual users on the ground, ensuring practical insights inform the development process.
Full Job Description
Basic Qualifications

Education Requirements:

Bachelor's degree in Computer Science or related field is required or equivalent combination of education and relevant work experience plus a minimum of 5 years of relevant experience; or Master's degree plus a minimum of 3 years of relevant experience. Experience capturing, analyzing, and translating business requirements, specifications, processes, and business cases desired. Proficient as a developer, systems integrator, systems engineer, solutions architect, or similar preferred. Proficiency in development languages, platforms, and tools preferred. Proficient knowledge of SQL queries for data transfer or business reporting preferred.

Clearance Requirements:

Department of Defense Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.

Responsibilities for this Position

What You'll Own
  • Current-state process mapping. Document existing business processes end-to-end: tasks, roles, systems, handoffs, decision points, exceptions, and workarounds. Get the real process, not the documented one.
  • Future-state design. Work with Domain SMEs and the engineering team to define target processes that leverage AI capabilities - automation, intelligent routing, predictive decision support - while preserving business rules that exist for a reason.
  • Gap analysis. Identify what changes between current and future state - process changes, data requirements, training needs, compliance impacts. Make the implicit explicit.
  • User workflow analysis. Understand who performs each task, what systems they touch, what their pain points are, and what adoption barriers exist. The best system in the world fails if people won't use it.
  • Acceptance criteria. Define clear, testable criteria for whether the new system meets the business need. Work with the Product Owner to ensure the pod builds what the business actually requires.
What You Won't Own
  • Technical implementation decisions - you define the what, the engineers define the how
  • Backlog prioritization - that's the Product Owner's call
  • Change management or training delivery - that's a matrix partner role
What Makes This Role Different
  • Your analysis directly shapes what gets built. You are not writing requirements for a vendor to interpret - you are sitting next to the engineers who will build it.
  • You are working on AI-native system replacement, not incremental improvement. The future state isn't a better version of the current system - it's a fundamentally different approach.
  • You will have direct access to the people who actually do the work today. Not their managers. Not their documented procedures. The people.
Required Qualifications
  • Bachelor's degree plus 5 years of experience in business analysis, process engineering, or operations analysis
  • Demonstrated experience mapping complex business processes across multiple systems and stakeholder groups - not just documenting what people tell you, but observing and validating how work actually flows
  • Experience with enterprise systems (ERP, CRM, HRM, MES, or similar) - you understand how these systems support business operations and where they create friction
  • Strong communication skills - you can interview a shop floor operator at 6am and present findings to a VP at 2pm, and both conversations are productive
  • Experience translating business requirements into clear, testable acceptance criteria that engineering teams can build against
  • U.S. citizenship required. Department of Defense Secret security clearance is required at time of hire.
Preferred Qualifications
  • Experience in system modernization or legacy replacement projects - you have been through the pain of migrating off a system that an organization has used for 15+ years
  • Familiarity with AI/ML capabilities - enough to understand what automation, intelligent routing, and predictive analytics can realistically do for a business process
  • Experience in manufacturing, defense, or complex enterprise environments with process compliance requirements
  • Process modeling tools and methodologies (BPMN, value stream mapping, or similar)
  • Data literacy - you can read a database schema, understand data flows, and have credible conversations with data engineers about what information exists and where
What Sets You Apart
    • You get the real process, not the official one. You know that the documented procedure and the actual workflow are rarely the same thing.
    • You ask why. When someone says "we've always done it this way," you find out whether there's a real reason or just inertia.
    • You can explain a complex workflow simply. Your process maps are tools that engineers actually use, not artifacts that satisfy a checklist.
    • You think about adoption from day one. The best process redesign fails if the people doing the work don't buy in.
    • You have been wrong before and adjusted. You know that your first process map is a hypothesis, not a fact.

#LI-Hybrid

Salary Note

This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled.

Combined Salary Range

USD $106,477.00 - USD $115,212.00 /Yr.

About General Dynamics

General Dynamics is involved in business aviation; land and expeditionary combat vehicles and systems, armaments, and munitions; shipbuilding and marine systems; and mission-critical information systems and technologies. General Dynamics has four main business segments. Aerospace designs, develops, manufacturers and services a comprehensive offering of advanced business-jet aircraft. Combat Systems specializes in producing, supporting and sustaining land and expeditionary combat systems for the U.S. military and its allies. Marine Systems designs, builds and supports submarines and a variety of surface ships for the U.S. Navy and commercial customers. The Information Systems and Technology group offers a breadth and depth of technology and service capabilities that support a wide range of government and commercial needs, including systems integration expertise; hardware and software products; and engineering, management and support services.

General Dynamics Careers

Join the dynamic team at General Dynamics, a leader in global defense, aerospace, and technology services. As a pivotal player in innovation and security, General Dynamics offers unparalleled job opportunities for professionals eager to advance their careers in a cutting-edge environment.

Work You’ll Do

At General Dynamics, we empower our employees to drive innovation and lead with integrity and excellence. With a commitment to professional growth and diversity, our team is at the forefront of developing solutions that make a difference in the world. Whether in engineering, cybersecurity, or project management, your work at General Dynamics will contribute to missions that matter.

Explore Career Paths

General Dynamics is not just a company; it's a community where you can build a career that aligns with your passion and skills. From internships to leadership positions, the breadth of opportunities supports your professional journey at every stage.

Innovate and Lead

Join a team where innovation is the status quo. At General Dynamics, you’ll work alongside industry experts to solve complex challenges with cutting-edge technology. Our leadership is committed to fostering a culture of growth and learning, where you can lead projects that explore new frontiers.

Professional Development

Invest in your future with General Dynamics’ robust professional development programs. Enhance your skills through targeted training, workshops, and seminars that propel your expertise and leadership capabilities forward.

Diversity and Inclusion

At General Dynamics, we believe diversity drives innovation. Our inclusive culture welcomes diverse perspectives and ideas, fostering an environment where all employees can thrive. Through diversity training and networking opportunities, we ensure every team member can contribute uniquely and significantly.

Benefits and Culture

Experience a culture that prioritizes the well-being and satisfaction of its employees. General Dynamics offers competitive benefits, including health care, retirement plans, and flexible working arrangements, to ensure a healthy work-life balance. Our team-oriented culture encourages collaboration and mutual respect, making General Dynamics a great place to work.

Join Our Team

Ready to advance your career at General Dynamics? Explore our current job opportunities and find a position that matches your skills and ambitions. We are continuously hiring talented individuals who are passionate about making a difference.

Prepare for Your Interview

Make a great first impression. Prepare for your interview at General Dynamics by researching our company values and recent projects. Tailor your resume to highlight relevant experience and skills that align with the job description.

Stay Connected

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Explore General Dynamics Jobs

Discover the impact you can make at General Dynamics by joining our team. Search open positions, apply online, and take the first step towards a rewarding career filled with opportunities for growth and innovation.

SEARCH GENERAL DYNAMICS JOBS

Join General Dynamics today and be part of a team that values leadership, innovation, and diversity. See what exciting and rewarding opportunities await you in a career at General Dynamics.
Learn more about General Dynamics
Size
103,100 employees
Market Cap
$67.9 billion
Industry
Aerospace & Defense
Net Income
$3.1 billion
Founded
1952
5 Year Trend
+4.7%
Revenue
$37.9 billion
NASDAQ
GD
* Ladders Estimates

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