Business Process Analyst 3

Ohio Department of Aging

$95K — $140K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 60 months of combined experience leading analysts and analyzing business operations.
  • Associate degree in computer science, information systems, or business administration with 42 months of relevant experience.
  • Undergraduate degree in related fields with 36 months of relevant experience.
  • Experience implementing technology solutions to reduce costs and improve efficiency.
  • Strong communication skills.

Responsibilities

  • Lead analytical efforts to improve business operations.
  • Analyze workflows and evaluate vendor solutions for reengineering.
  • Recommend data-driven changes to processes and projects.
  • Collaborate with project managers and stakeholders to define project approaches.
  • Create business requirements documents and other project artifacts.
  • Serve as a liaison between stakeholders to manage expectations.
  • Validate solutions against specifications and contribute to team mentoring.

Benefits

  • Opportunities for mentorship and professional growth.
  • Collaborative team environment.
  • Involvement in impactful projects that enhance operations.
  • Structured project management responsibilities.
Full Job Description
In this role, you'll lead analytical and technology focused efforts aimed at improving business operations. Your work centers on identifying opportunities to streamline processes, reduce costs, and enhance overall efficiency through the thoughtful use of information technology.

You'll regularly analyze current workflows using business process modeling and vendor solution evaluations to determine whether reengineering or new technology solutions can improve outcomes. When you identify risks or inefficiencies, you'll recommend practical, data backed changes to processes, projects, or procedures.

A key part of the role includes partnering with project managers and business stakeholders to define project approaches. You'll create and coordinate tasks, run meetings, and guide requirements gathering activities. Deliverables you produce may include business requirements documents, wireframes, requirement traceability matrices, and other project artifacts that support clear communication and direction.

Strong communication is essential in this position. You'll gather information from stakeholders, business owners, customers, and leadership, serving as a liaison between groups to ensure expectations are managed and information flows smoothly. Your work helps build shared understanding and supports successful project outcomes.

Once solutions are developed, you'll validate them by comparing the end product against specifications and requirements. Beyond project work, you'll contribute to team growth by mentoring peers or junior staff through structured activities, verbal guidance, or written documentation.

This role is well suited for someone who enjoys problem solving, collaborating across teams, and shaping technology solutions that improve how the organization operates.

Pay Information

Unless required by legislation or union contract, starting salary will be step 1 of the salary range associated with this position. New hires advance to the next step in the range after 6 months and annually thereafter. Based on collective bargaining and legislative activity, there may be cost of living increases awarded annually. Additional longevity supplements begin after 5 years. The current wage progression for this position is in the table below.

Months of Employment

At Hire

6 months

18 months

30 months

42 months

54 Months

66 Months

78 Months

90 Months

Pay Range

OCSEA/ 36

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Step 7

Step 8

Step 9

Hourly

$46.00

$48.28

$50.66

$53.13

$55.72

$58.55

$61.46

$64.52

$67.75

Annual

$95,680

$100,422

$105,373

$110,510

$115,898

$121,784

$127,837

$134,202

$140,920

Background Check Information

The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.

Status of posted positions

You can check the status of your application online be signing into your profile and clicking the "My Jobpage" tab to view completed submissions and submission details. If you have questions other than your applications status, please direct them to [redacted].

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Qualifications

60 mos. combined work experience in any combination of the following: leading analysts and analyzing business operations to determine areas to implement solutions through the use of information technology and reducing overall costs and/or providing efficiencies.

-Or completion of associate core program in computer science, information systems, or business administration; 42 mos. combined work experience in any combination of the following: leading analysts and analyzing business operations to determine areas to implement solutions through the use of information technology and reducing overall costs and/or providing efficiencies.

-Or completion of undergraduate core program in computer science, information systems, or business administration; 36 mos. combined work experience in any combination of the following: leading analysts and analyzing business operations to determine areas to implement solutions through the use of information technology and reducing overall costs and/or providing efficiencies.

-Or equivalent of minimum class qualifications for employment noted above.

Job Skills: Information Technology

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