Protiviti

Business Performance Improvement - People & Change Associate Director

Protiviti$153K — $260K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in HR, Business, Organizational Development, or related field
  • 9+ years of experience in HR transformation or human capital consulting
  • Progressive leadership experience in global professional services consulting
  • Proficiency in Microsoft Office and experience with process mapping or analytics tools
  • Relevant certifications such as SHRM-CP/SCP, PHR/SPHR, PMP preferred

Responsibilities

  • Lead HR transformation programs for strategic clients
  • Drive HR organizational design and service offerings aligned to business strategy
  • Design and implement skills-based workforce strategies
  • Enhance global HR operations and workforce planning processes
  • Implement and optimize HR technologies such as Workday and Oracle HCM
  • Conduct HR diagnostics and maturity assessments
  • Build and expand client relationships through thought leadership and networking

Benefits

  • Medical, dental, and vision coverage
  • Health savings and flexible spending accounts
  • Paid parental leave up to 10 weeks
  • 401(k) savings plan with a 50% match
  • Choice Time Off (CTO) based on years of service, starting with up to 20 days per year
  • Up to 11 paid holidays each year
Full Job Description
JOB REQUISITION
Business Performance Improvement - People & Change Associate Director

LOCATION
CHICAGO

ADDITIONAL LOCATION(S)
ATLANTA - PEACHTREE RD, DALLAS, PHILADELPHIA

JOB DESCRIPTION

Where We Need You

Protiviti is looking for an Associate Director to join our growing People & Change team.

What You Can Expect

As an Associate Director, you'll take a lead role in strengthening our relationships with clients, driving market impact through business development in a highly collaborative environment and providing leadership in the delivery of engagements. You'll partner with our strategic clients to shape the future of the HR function. You'll develop strategies and do the practical roll up your sleeves implementation work to help HR leadership team deliver business outcomes.

You'll build lasting relationships with clients and within the community as you serve as an ambassador of Protiviti in the market. You will also be a mentor and provide growth and development to teams as you oversee the successful completion of project work plans.

What Will Help You Be Successful

  • You are deeply passionate about HR transformation and modernizing HR functions to deliver measurable business value


  • You bring a strong point of view on HR operating model design, service delivery strategy, and functional effectiveness


  • You are comfortable working directly with CHROs and executive stakeholders, positioning yourself as a strategic advisor


  • You are intellectually curious about how HR creates value, and constantly identify opportunities to simplify, streamline, and improve HR processes


  • You are well versed across the entire HR technology stack and can help clients explore and enable new ways of working


  • You can translate complex diagnostic insights into clear, actionable transformation roadmaps


  • You proactively build market presence through client relationships, networking, and thought leadership


  • You are experienced in designing, implementing and optimizing HR technologies and navigate fluidly from functional to technical conversations


  • You foster a collaborative, high-performance culture and invest in developing others


  • You take ownership of growing the business, from pipeline development through successful delivery


  • You enjoy building repeatable methodologies, tools, and assets that scale the HR Transformation practice


Do Your Talents Include the Following?

  • Demonstrated experience with:


  • Leading HR transformation programs, including HR operating model redesign, AI forward HR processes, and technology enablement


  • Driving HR organizational design, service offerings and workforce planning aligned to business strategy and key business outcomes


  • Architecting HR transformation business case models, executive briefing materials and roadmaps


  • Designing and implementing skills-based workforce strategies and talent frameworks


  • Enhancing global HR operations, including disrupting the traditional tier structure, automating work at scale and transitioning work into HR operations and delivering experience at scale


  • Implementing and optimizing major HR technologies (e.g., Workday, SAP SuccessFactors, Oracle HCM, ServiceNow, Artificial Intelligence) and best in class solutions (Talent Acquisition, Employee Relations, Workforce Planning, etc.)


  • Developing talent strategies across recruiting, succession, learning & development, and leadership pipelines


  • Leading change management efforts to support adoption of new HR structures, processes, and technologies


  • Conducting HR diagnostics and maturity assessments to identify gaps and prioritize improvement initiatives


  • Proven business development expertise and market impact, including understanding client needs, developing holistic solutions, documenting proposals, and contracting for engagement


  • Strong executive presence with the ability to influence senior stakeholders


  • Proven ability to build and expand client relationships


  • Experience managing multiple engagements across industries and business environments


  • Demonstrated leadership of teams, including coaching, mentoring, and performance management


  • Ability to communicate complex ideas clearly to both technical and non-technical audiences


Your Educational and Professional Qualifications

  • Bachelor's degree in human resources, Business, Organizational Development, or related field


  • 9+ years of experience in HR transformation, human capital consulting, or progressive HR leadership roles


  • Progressive leadership experience in a global professional services consulting firm is strongly preferred


  • Proficiency in Microsoft Office (PowerPoint, Excel, Word); experience with process mapping or analytics tools a plus


  • Relevant certifications such as SHRM-CP/SCP, PHR/SPHR, PMP, or similar preferred


Our Hybrid Workplace

Protiviti practices a hybrid model, which is a combination of working in person with a purpose and working remotely. This model creates meaningful experiences for our people and our clients while offering a flexible environment. The ratio of remote to in-person requirements vary by client, project, team, and other business factors. Our people work both in-person in local Protiviti offices and on client sites, which can include local or out-of-state travel based on our projects and client requests and commitments.

#LI-Hybrid

Starting salary is based on a full-time equivalent schedule. Placement in the range is dependent upon experience, skills and geographic work location. Below is the salary range for this job.
$153,000.00 - $260,000.00

Our annual bonus plan provides eligible employees additional cash and/or discretionary stock compensation opportunities. Below is the bonus target opportunity for this job.
16%

The total cash range is estimated from the sum of the base salary range plus the bonus target opportunity. Below is the estimated total cash range for this job.
$177,480.00 - $301,600.00

Employees are eligible for medical, dental, and vision coverages, FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave up to 10 weeks, and short/long term disability. We offer eligible employees a company 401(k) savings and investment plan with an employer match of 50% on the first 6% of your contributions. We provide Choice Time Off (CTO) for vacation, personal needs, and sick time. The amount of (CTO) varies based on years of service. New hires receive up to 20 days of CTO per calendar year. Protiviti also recognizes up to 11 paid holidays each calendar year.

Learn more about the variety of rewards we offer at Protiviti at https://www.protiviti.com/sites/default/files/2026-01/2026_u.s._benefit_highlights.pdf.

Any benefits outlined are part of our reward offerings for full-time employees in the U.S. Your Open Enrollment materials, insurance contracts, plan documents and Summary Plan Descriptions together comprise the official plan document which legally governs the administration of your benefit plans. Protiviti reserves the right to terminate or amend your benefit plans in any way and at any time.

JOB LOCATION
IL PRO CHICAGO

About Protiviti

Protiviti is a global consulting firm that delivers deep expertise, objective insights, a tailored approach, and unparalleled collaboration to help leaders confidently face the future. Protiviti and its independently owned Member Firms provide consulting solutions in finance, technology, operations, data, analytics, governance, risk, and internal audit to clients through its network of more than 85 offices in over 25 countries. The firm assists clients in solving problems in a variety of industries, including financial services, healthcare, manufacturing, energy, retail, and technology. Protiviti was founded in 2002 and is headquartered in Menlo Park, California.
Learn more about Protiviti
Size
5,000 employees
Industry
Founded
2002

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