Job Description

Harborview Medical Center's Ground West Clinics has an outstanding opportunity for a full-timeBusiness Operations Supervisor.

WORK SCHEDULE

• 100% FTE, 40 hours weekly

• Mon - Fri Day shift

DEPARTMENT DESCRIPTION

Harborview's Ground West Clinics includes OB/GYN, Pediatrics, International Medicine, and Memory & Brain Wellness. Reporting to the Health Service Manager, this position serves as the operational lead within the clinic leadership team, driving efficiency, financial performance, and service excellence in alignment with UW Medicine's mission and Pillar Goals. These four co-located clinics see patients of all ages everyday with multidisciplinary teams coordinating their care. Ground West Clinic offers a unique opportunity to support Harborview's Mission with this combination of specialty and primary care.

POSITION HIGHLIGHTS

• Conveniently located near public transportation

• Make a difference for the patients and employees we serve

• Opportunity to provide career growth

PRIMARY JOB RESPONSIBILITIES

• Oversee daily administrative and front-end revenue cycle operations including registration, insurance verification, prior authorizations, referral management, surgical scheduling, and charge capture

• Lead and manage clinic improvement projects focused on workflow efficiency, revenue integrity, and patient satisfaction

• Supervise, mentor, and develop clinic support staff including hiring, performance evaluations, scheduling, and corrective action

• Monitor and analyze key financial and operational performance metrics; develop and implement action plans to address variances

• Collaborate with the Health Service Managers, medical staff, nursing leadership, and UW Medicine departments including Revenue Integrity, and Compliance

• Drive Epic system updates, process improvements, and strategic initiatives supporting clinic growth

REQUIREMENTS

• Front office experience in a medical clinic setting

• Revenue cycle and/or medical finance experience

• Progressive supervisory experience with budgetary responsibility

• Proficiency with Epic or similar electronic health record systems

• Experience in a multi-specialty or academic medical center environment

Compensation, Benefits and Position Details

Pay Range Minimum:

$80,172.00 annual

Pay Range Maximum:

$104,568.00 annual

Other Compensation:

-

Benefits:

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

Shift:

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent):

100.00%

Union/Bargaining Unit:

Not Applicable