U.S. Bank

Business Operations Process/Sales Analyst - Treasury & Payment Solutions

U.S. Bank$81K — $95K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of relevant work experience
  • Bachelor’s degree or equivalent experience
  • Experience with automation and AI-enabled tools
  • Strong analytical skills for detailed data interpretation
  • Familiarity with Treasury Management and related products
  • Experience with CRM platforms, especially Salesforce
  • Proficient in Microsoft Office applications, particularly Excel

Responsibilities

  • Conduct business process and systems analysis to enhance workflows and tools
  • Evaluate existing systems to identify efficiency improvement opportunities
  • Create solutions utilizing automation tools like Power Apps and Power Automate
  • Act as a liaison between business stakeholders and technology partners
  • Review and interpret sales data and detailed pricing information
  • Identify trends and recommend solutions for operational improvements
  • Document workflows to ensure compliance with policies and procedures

Benefits

  • Healthcare (medical, dental, vision)
  • Life insurance options (basic and optional term)
  • Short-term and long-term disability coverage
  • Parental leave and pregnancy disability support
  • 401(k) plan with employer funding
  • Generous paid vacation policy
  • Up to 11 paid holidays per year
  • Adoption assistance
  • Sick and Safe Leave accrual options
Full Job Description
Job Description

RESPONSIBILITIES

This Business Operations Process/Sales Analyst is responsible for conducting business process and systems analysis to identify opportunities to improve end‑to‑end data/workflows, tools, and operating models. This includes evaluating existing processes, systems, and data workflows to identify opportunities for improved efficiency and creating corresponding solutions such as automated applications (Power Apps), workflow automation (Power Automate), and conversational AI agents/chatbots (Copilot Studio). Acting as a liaison between business stakeholders and technology partners, the role helps translate operational needs into practical solutions, supports system enhancements (if applicable), and contributes to scalable, well‑documented processes that improve transparency and efficiency.

This position is also responsible for reviewing and interpreting sales data and analyzing detailed pricing information with precision, while also serving as a general business analyst focused on improving workflows and operating efficiency. Strong communication skills are required to effectively partner with all levels of management and members of the sales teams. The individual in this role must be able to identify trends, recommend solutions, and ensure all work is properly documented in compliance with established policies and procedures.

BASIC QUALIFICATIONS

- Typically five or more years of related work experience.

- Bachelor’s degree or equivalent work experience.

PREFERRED SKILLS/EXPERIENCE

- Experience and interest in leveraging automation and AI‑enabled tools to improve business processes and operating efficiency.

- Demonstrated experience with automation and AI‑enabled process efficiency tools (e.g., Power Apps, Power Automate, and Copilot Studio).

- Strong analytical skills with the ability to review and interpret detailed data for extended periods.

- Background in Treasury Management and familiarity with related products.

- Experience with cloud‑based Customer Relationship Management (CRM) platforms (e.g., Salesforce).

- Experience with content and document collaboration platforms (e.g., SharePoint).

- Ability to manage multiple tasks, projects, and deadlines simultaneously in a fast‑paced environment.

- Strong proficiency in Microsoft Office applications (e.g., Excel).

- Effective verbal, written, and presentation communication skills.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $81,515.00 - $95,900.00

About U.S. Bank

U.S. Department of the Treasury is a government agency responsible for promoting economic prosperity and ensuring financial security. The department is responsible for a wide range of activities such as advising on economic and financial issues, encouraging sustainable economic growth, and fostering improved governance in financial institutions.

U.S. Bank Careers

Join the dynamic team at U.S. Bank, one of the nation's top banking institutions, where your career journey is as promising as the services we provide to our customers. At U.S. Bank, we are committed to fostering a culture of innovation, leadership, and diversity that is unmatched in the industry.

Explore Job Opportunities and Growth

At U.S. Bank, we offer a variety of job opportunities that cater to a range of skills and professional interests. Whether you are looking for a position in finance, technology, customer service, or management, U.S. Bank is hiring talented individuals who are eager to contribute to our mission and grow with us.

Internship Programs

Kickstart your career with U.S. Bank’s internship programs. These opportunities are designed for ambitious students who want to gain hands-on experience and develop essential skills in a real-world setting. Our internships provide a platform to engage with experienced professionals and explore potential career paths within the company.

Benefits and Employment Perks

Choosing a career at U.S. Bank means more than just employment. We offer comprehensive benefits designed to enhance your life and well-being. From health and wellness programs to retirement plans, we ensure our team members are supported both personally and professionally.

Our Commitment to Diversity and Inclusion

Diversity and inclusion are at the core of our values at U.S. Bank. We are dedicated to creating an environment where all employees feel valued and included. Our diversity training programs are part of our commitment to an inclusive workplace, where everyone can thrive.

Leadership and Professional Development

Leadership at U.S. Bank is about more than guiding teams – it's about inspiring them. We invest in leadership training and professional development programs that help our employees become the best in their fields. By fostering a culture of learning and growth, we prepare our team members to take on new challenges and leadership roles.

Networking and Innovation

Networking at U.S. Bank goes hand in hand with innovation. Our employees are encouraged to connect with colleagues and industry leaders through various networking events and professional groups. This collaborative environment fuels innovation and allows us to stay ahead in a competitive industry.

Join Our Team

Are you ready to take the next step in your career? Explore the open positions at U.S. Bank and find where your skills and passions align with our needs. Prepare your resume, sharpen your interview skills, and get ready to join a team where your career can flourish.

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READ CAREERS BLOG

Stay ahead in your career with U.S. Bank – where your growth is our priority.
Learn more about U.S. Bank
Size
68,796 employees
Market Cap
$66.2 billion
Industry
Net Income
$4.9 billion
5 Year Trend
+0.5%
NASDAQ

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