CBRE Global Workplace Solutions (GWS) works with clients to make real estate a significant contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, demonstrating the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
About the roleAs a CBRE Operations Management Manager supporting our telecommunications client, you will lead a dedicated team responsible for planning, managing, and directing business operations for the Northeast Region. Your role will involve overseeing and optimizing operational processes to ensure efficiency and success in meeting the unique needs of our telecommunications client in the specified region.
What you'll do- Provide formal supervision, monitor staff training and development, conduct performance evaluations, and oversee recruitment processes.
- Coordinate and manage daily team activities, establish work schedules, assign tasks, and track deadlines while mentoring and coaching as necessary.
- Prepare data reports on revenue, expenses, and business metrics, evaluate trends for financial improvements, and manage monthly forecasting for clients or regions.
- Ensure compliance with company policies, professional licensing, real estate laws, and regulations.
- Maintain data integrity across team systems and collaborate with regional teams to implement best practices.
- Assist in developing training programs, business processes, and system training initiatives.
- Communicate policies, procedures, and initiatives to promote regional consistency.
- Lead by example, uphold CBRE RISE values, and influence stakeholders to reach agreements.
- Apply expertise to achieve team objectives, troubleshoot day-to-day issues, and address complex challenges for process improvement.
What you'll need- Bachelor's Degree preferred, with 3-5 years of relevant experience; a mix of education and experience will be considered.
- Prior experience in staffing, training, coaching, and performance evaluation is advantageous.
- Strong communication skills to manage sensitive information, set performance standards, and address issues effectively.
- Proficiency in Microsoft Office tools such as Word, Excel, and Outlook.
Why CBRE?- Competitive Compensation Package: CBRE offers a competitive salary and benefits package, including health insurance, retirement plans, performance bonuses, and other perks, ensuring that employees are fairly compensated for their contributions and dedication to the company!
- Career Development Support: CBRE invests in its employees' development through training programs, mentorship opportunities, and career advancement initiatives. Employees are encouraged to reach their full potential and achieve their professional goals!
Disclaimers- Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
Pay Disclaimer - Bonus Eligible: - CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Business Operations and Governance Manager position is $110,000 annually and the maximum salary for the Business Operations and Governance Manager position is $126,000 annually. The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.
Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at
[email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
