Uw Health

Business Operations - Ambulatory Services

Uw Health • $80K — $95K *
Madison, WI 53711In-Person
Healthcare
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree in business administration, finance, information systems, or relevant field (or four years of relevant experience)
  • Master's Degree in Business Administration, Healthcare Administration, Informatics, or relevant field (preferred)
  • 3 years of experience in healthcare, accounting, business administration, finance, analytics, or project leadership (required)
  • Prior healthcare analysis and strategic planning experience (preferred)
  • Experience writing SQL or similar languages (preferred)

Responsibilities

  • Support complex operational and strategic initiatives using Agile and Waterfall methodologies.
  • Build financial models and business cases for clinic expansions and capital investments.
  • Support operational budgeting and volume forecasting efforts.
  • Analyze and interpret data from Epic and other databases for informed decisions.
  • Develop executive-level dashboards and presentations for leadership.
  • Coordinate implementation of clinical expansions and technology rollouts.
  • Monitor project performance and identify opportunities for efficiency.

Benefits

  • Comprehensive health and dental insurance
  • Paid time off and retirement plans
  • Flexible scheduling options for work-life balance
  • Access to resources for emotional, financial, and physical well-being
  • Tuition benefits for career advancement
  • Referral bonus opportunities
Full Job Description
Job Description

Work Schedule:
This is a full-time position, scheduled to work Monday through Friday with core business hours between 8:00 a.m. and 5:00 p.m. The role is hybrid with a regular need to work onsite in Madison, WI to support organizational priorities. Off hours availability may be required.

Business Operations - Ambulatory Services

In this dynamic role, you'll partner with clinical and operational leaders to drive projects from concept to implementation, provide data-driven insights, and strengthen financial planning efforts that directly impact patient care, clinical efficiency, and organizational success.

What You'll Do
  • Support complex operational and strategic initiatives across ambulatory services using Agile and Waterfall project management methodologies.
  • Build financial models, business cases, ROI analyses, and proformas to evaluate new clinics, service line expansions, and capital investments.
  • Support operational budgeting, volume forecasting, workforce planning, and supply cost analysis.
  • Extract, analyze, and interpret data from Epic, databases, and other enterprise systems to support informed decision-making.
  • Develop executive-level dashboards, reports, and polished PowerPoint presentations for leadership audiences.
  • Coordinate cross-functional implementation efforts, including clinical expansions, system deployments, operational readiness activities, and technology rollouts.
  • Monitor project performance, track outcomes, and identify opportunities for process improvement and operational efficiency.

What We're Looking For
  • Strong business and financial acumen with experience in forecasting, budgeting, and ROI modeling.
  • Technical skills, including Epic reporting, Qlik, and advanced Excel.
  • Proven project management experience leading initiatives from planning through execution.
  • Exceptional organizational, communication, and stakeholder engagement skills.
  • A self-starter who thrives in a fast-paced environment and enjoys solving complex operational challenges.

At UW Health, you will have:
  • An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance.
  • Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance
  • Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being
  • Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement
  • The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted position

Qualifications
  • Bachelor's Degree in business administration, finance, information systems, or another relevant field. Four years of relevant experience may be considered in lieu of a degree in addition to the experience listed below Required
  • Master's Degree in Business Administration, Healthcare Administration, Informatics, or other relevant field Preferred

Work Experience
  • 3 years of experience in healthcare, accounting, business administration, finance, analytics, project leadership or related experience Required
  • Prior experience in healthcare analysis Preferred
  • Prior experience in analysis, strategic planning, and decision support Preferred
  • Prior experience in an academic healthcare environment Preferred
  • Prior experience in writing SQL or similar languages Preferred

UW Health Clinics - our physicians and staff are dedicated to providing an exceptional patient and family experience by delivering the highest quality of care in a compassionate environment. With more than 90 primary and specialty care clinics located throughout Dane County and the surrounding areas, we are proud to have the opportunity to impact the communities we serve.

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UW Hospital and Clinics benefits

About Uw Health

UW Health University Hospital is a 515-bed academic regional referral center with 127 outpatient clinics, located on the western edge of the University of Wisconsin–Madison's campus in Madison, Wisconsin. It is an American College of Surgeons designated Level I adult and pediatric trauma center, one of only two in Wisconsin. UW Health University Hospital has seven intensive care units, pediatric, neonatal, cardiac, cardiothoracic, burn, neurosurgery). UW Health University Hospital was ranked by U.S. News & World Report as the 16th best hospital in the United States and the #1 hospital in Wisconsin in the publication's 2021-2022 Best Hospitals Honor Roll, earning national rankings in 10 adult and 6 pediatric specialties. Additionally, UW Health University Hospital was ranked as the 22nd best hospital in the United States and #84th Best Hospitals in the world by Newsweek in 2022. UW Health describes itself as "the integrated health system of the University of Wisconsin–Madison." It is the primary teaching affiliate of the University of Wisconsin School of Medicine and Public Health. It is also the primary teaching affiliate of the University of Wisconsin–Madison's School of Nursing and School of Pharmacy, and is a teaching affiliate of Edgewood College's Henry Predolin School of Nursing. UW Health University Hospital is home to the University of Wisconsin Carbone Cancer Center, one of 40 National Cancer Institute-designated Comprehensive Cancer Centers. UW Health also operates the American Family Children's Hospital, a 110-bed pediatric hospital located adjacent to University Hospital, as well as UW Health at the American Center, a 59-bed hospital and emergency room located on the Northeast Side of Madison. Additionally, UW Health operates a network of outpatient clinics at over 80 sites throughout southern and central Wisconsin and northern Illinois, and has partnerships with UnityPoint Meriter Hospital in Madison, Beloit Hospital in Beloit, Wisconsin, and Swedish American Hospital in Rockford, Illinois. UW Health also has an affiliated insurance company, Quartz Health Solutions, Inc., operated in partnership with UnityPoint Health and Gundersen Health System.
Learn more about Uw Health
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Education, Government & Non-Profit
* Ladders Estimates

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