POSITION SUMMARYThe Business Office Director manages the community's business office, coordinating and overseeing all aspects of the community's human resources, payroll, billing, and operational processes. You will be the primary contact for all residents, families, and staff regarding resident billing and human resources questions.
KEY RESPONSIBILITIES- Produce and manage accounts receivable and assist in month-end closing procedures.
- Manage all residents' contracts, execution, and renewals.
- Responsible for all new resident orientation and move-in coordination.
- Manage all resident and employee files, assuming full responsibility for all regulatory guidelines, forms, and documentation for residents and employees.
- Responsible for new hire orientation for all staff.
- Act as human resources contact for the community.
- Produce and manage payroll for the community.
- Work with the Executive Director to ensure the community is within budget.
- Direct oversight over the front desk staff, including recruiting, training, supervision, and staff development.
Requirements
CANDIDATE QUALIFICATIONSEducation:- A High School diploma is required. An associate degree or higher is preferred.
Experience, Competencies, and Skills:- At least 3-5 years of experience in business office management, finance, human resources, or accounting is required.
- Knowledge of various computer systems and CRM software and proficiency in Microsoft Office Suite.
- Working knowledge of federal and state employment laws.
- Working knowledge of general accounting, billing, collections, and expense management.
- Outstanding written and verbal communication skills and a passion for serving seniors.
- A high degree of accuracy in all assignments, ability to manage time effectively, and ability to work independently.
- Employing professional ethics and high integrity.
- Capacity to work evenings and/or weekends when needed (participate in the manager-on-duty rotation).
- Previous experience working in independent living (IL), assisted living (AL), memory care (MC), or senior living is preferred.
Salary Description
$85,000 - $90,000 Annually
