Summary

Employee will serve as a Business Manager, Chief Health Administration Service (HAS) located at the Veterans Healthcare System in Sioux Falls, SD.

Duties

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***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION***

The primary purpose of this position is to provide leadership, oversight and guidance, and program management over the major core business operations of various departments in the medical center. Duties will include, but may not be limited to the following:

• Supervises and follows Human Resources related processes in hiring, disciplining and monitoring performance of staff.
• Directs and coordinates administrative support for clinical service lines in the implementation of business-based applications.
• Communicates effectively with all levels of the organization and serves as a key contact for business office operations and programs.
• Plans, schedules and carry out major projects.
• Maintain connections internally and externally with officials at all levels.
• Provide customers with consistent information according to established policies and procedures.
• Participates in various committees and leadership activities.
• Handles conflict and problems in dealing with the customer, constructively and appropriately.
• Plans, organizes and directs the ongoing development of all functions of the sections within HAS.
• Oversees and manages strategic planning, auditing and compliance activities to enhance the mission of all departments.
• Identifies requirement for funding, staffing, space, privacy, and technology to support the programs and delivery services to patients.
• Directing the utilization of financial and staff resources and designs strategies to manage and integrate functions to improve and maximize efficiencies.
• Perform other related duties as necessary.

Work Schedule: Full-Time, Monday-Friday, 8:00am - 4:30pm

Telework: This position may be authorized for ad-hoc telework. Telework eligibility will be discussed during the interview process.

Recruitment & Relocation Incentives: Not authorized

Critical Skills Incentive (CSI): Not Approved

Requirements

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Conditions of employment

• You must be a U.S. Citizen to apply for this job
• To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959
• Physical Requirements:Work is performed in an office or similar setting involving everyday risks or discomforts which require normal safety precautions. Travel at least one time per month for meetings, conferences or site visits should be expected. Travel may be by airplane, automobile, or other available modes of travel.
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) - See "Required Documents" below for details.
• Selected applicant will be required to complete the OGE 450 Financial Disclosure. This will involve declaring specific personal financial information.

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government;
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

SPECIALIZED EXPERIENCE: Requires one full year of specialized experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level (GS-12) in the normal line of progression for the occupation in the organization. Specialized experience includes: providing leadership, oversight, guidance, and program management to the business operations of a medical center; overseeing processes in hiring, disciplining and monitoring performance of staff; identifying requirements for funding, staffing, space, privacy and technology to support the programs and delivery of services; handling and resolving conflict and problems that occur; and directing the utilization of financial and staff resources.

NOTE: Resume(s) must clearly support the required experience to be creditable. We will not make assumption regarding experience. See the announcement duties section for details of experience required.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level. Therefore, it is not necessary to submit transcript(s).

Additional information

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.