Business Manager, Severe Services

Puffer-Sweiven

$90K — $120K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; engineering or associated technical degree preferred.
  • 7-10 years of direct technical sales or solutions experience; 5-7 years successfully selling in the industry or related fields.
  • Strong industry, business, and technical product knowledge.
  • Excellent analytical and creative problem-solving skills.
  • Strong communication and presentation skills.

Responsibilities

  • Establish and maintain professional business relationships with customers influencing technology selection.
  • Maintain a high degree of product and application knowledge.
  • Stay informed about industry trends, technology advancements, and competition.
  • Collaborate with business unit leaders to nurture relationships with affiliated groups.
  • Consult with customers to influence purchase decisions of products and services.
  • Conduct market analysis for severe service offerings, focusing on products and competitor strategies.
  • Develop and present training, product demonstrations, and account plans.

Benefits

  • Dynamic work environment fostering professional growth and development.
  • Collaboration with leading industry professionals and experts.
  • Opportunities to influence and drive major business decisions.
  • Comprehensive training programs tailored to enhance product knowledge.
Full Job Description
Duties and Responsibilities
  • Establishes and maintains professional business relationships with customers in selected accounts who influence the selection of technology, products and services.
  • Maintains a high degree of product and application knowledge.
  • Maintains a high degree of industry knowledge and awareness, including; trends, technology advancement, significant accomplishments by others in the business, state of the competition, significant events related to our business and the customers' businesses.
  • Together with the Final Control Valve Business Unit Leader, maintains and nurtures the relationships with the Emerson Flow Controls Engineered Products Business Unit and Severe Service Applications groups.
  • Effectively interfaces with other principals who have products and/or solutions for Severe Service applications.
  • Reviews and assesses customer specifications, written and verbal, for the purpose of developing and proposing Puffer-Sweiven products and service deliverables.
  • Acts as a consultant to customers to influence the decision to purchase Puffer-Sweiven product and service deliverables.
  • Acts as a consultant to others in the Puffer-Sweiven organization that are assigned responsibility for sales and service to accounts.
  • Performs Market Analysis for the Severe Service offerings considering product, industries, and competitors in Company's territory.
  • Develops and maintains up-to-date Engineered Product installed base reports to ensure existing and new engineered product opportunities are being captured.
  • Records on business successes including quantified business results, significant value-add offerings by Puffer Sweiven, significant projects and accomplishments related to meeting customers' objectives.
  • Ensures the proper application and implementation of Company product and service deliverables.
  • Develops and participates in presentations, trainings, product demonstrations.
  • Participates in the Account Planning process and Emerson's reviews.
  • Works with the Sales Teams as required to assist in the development and implementation of the Account Plans.

QUALIFICATIONS

Education/Knowledge
  • Bachelor's degree required; engineering or associated technical degree preferred.
  • Strong industry, business, and technical product knowledge.

Experience/Skills
  • 7 - 10 years of direct technical sales or solutions experience; 5-7 years of successfully selling within our industry or related.

COMPETENCIES
  • Excellent analytical and creative problem-solving skills.
  • Strong, effective written and excellent oral communication skills, including solid presentation skills.
  • Excellent demonstrated ability to interface with and influence technical decision-makers.
  • Excellent prospecting/opportunity skills. Strong Innovative in selling and servicing techniques.
  • Strong technical ability to evaluate the potential of integrated solutions; Strategic Thinker - Cognizant of how suggested solutions may affect Account strategy.
  • Strong customer service skills, including developing rapport and trust with customers while creating solution dependency.
  • Strong interpersonal skills, specifically including engaged listening and acknowledging skills, as well as questioning and discovery skills.
  • Team player; good conflict management/ consensus building skills.
  • Strong drive and initiative. Highly Motivated. Displays Win/Win Negotiating skills.
  • Strong information management skills, including personal computer skills.
  • Strong Business Acumen; clearly understands customer drivers while being able to posture company's complementary initiative.
  • Strong ability to manage customer expectations relative to deliverables and timeframes.
  • Exhibits strong self-management skills, including a high degree of professionalism and dependability.


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