TD Bank

Business Line Liaison (US Bank Card and Retail Card Service)-2

TD Bank • $72K — $108K *
US-AnywhereRemote in Greenville, SC
Finance & Insurance
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree or equivalent experience
  • 5+ years in Business Line Operations
  • Strong understanding of Risk & Controls
  • Experience drafting risk and control documentation
  • Project management experience with multiple projects
  • Excellent written and verbal communication skills, including with executives

Responsibilities

  • Act as the key contact for risk and governance activities within the line of business
  • Draft action plans for issues and findings within the LOB
  • Prepare and submit closure packages for findings and issues
  • Coordinate responses to auditor or examiner requests
  • Support the line of business in business continuity planning (BCP)
  • Assist in regulatory project-related process impacts
  • Represent the LOB at QC Weekly status meetings

Benefits

  • Opportunities for skill development and career growth
  • Access to a supportive and fair compensation framework
  • Flexible work hours within specified 40-hour schedule
  • Engagement with executive management for communication and policy development
  • Involvement in critical governance and risk management processes
Full Job Description
Work Location:
Greenville, South Carolina, United States of America

Hours:
40

Pay Details:
$72,280 - $108,160 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:
Personal & Commercial Banking
Job Description:

The Business Line Liaison (BLL) supports the execution of all risk and governance activities within their designated line of business area of responsibility (LOB). The BLL serves as the point of contact for key risk and governance activities, and coordinates actions, responses, and documentation for the business.

Depth & Scope:
  • Acts as the point of contact for the Line of Business areas of responsibility (LOB) for any potential self-identified findings and document the control breakdown and root cause & communicate to relevant parties, taking the lead on low and some medium findings, and potentially drafting for some high risk findings
  • Acts as the point of contact for the SSG&C Audit/Exams and remediation team for any key information, actions, responses, or remediation required by the LOB; Coordinates with the LOB to fulfill these requests, or for other tasks as required
  • Draft action plans for all issues and findings within LOB
  • Coordinates all closure activities to ensure all action plan deliverables are met, and document the remediation implemented by the business, and provide any necessary guidance or conduct any necessary activities for the LOB.
  • Prepares all closure packages or required templates for all findings and issues in the LOB, get LOB approval, and submit to 1B SSGC
  • Acts as the point of contact for the LOB for any potential incidents/events and notify or engage the Operational Risk and Framework Execution pillars of the 1-B (SSG&C) as required.
  • Coordinates the fulfillment of any requests by an Examiner, Auditor, or other requestor, working with the LOB, drafting commentary or other deliverables as required
  • Acts as the point of contact for any potential issues from exams, reviews, or other testing, to ensure LOB management is aware, and participate in the information gathering and discussions on the finding
  • Supports the LOB BCP, ensure the plan is up to date, in line with the risk appetite, and all annual activities are completed as required
  • Assists the LOB in identifying process impacts and change requirements related to regulatory projects managed by the Compliance Regulatory Office
  • Acts as the point of contact for the 1B QC testing team, and provide responses to address 1B QC testing questions, remediation, or other actions as required, coordinating those responses with the LOB. Including but not limited to Compliance, ORM, and RCR Credit findings.
  • Serves as the primary representation at the QC Weekly status report meeting for LOB to discuss all failures, and determine if an issue needs to be opened
  • Coordinates the completion of any required change management forms (including the CRA, PIA, and DIA), and support the change management initiatives as needed
  • Supports changes for Policies and Procedures as required, in partnership with the Business Management Group (BMG)
  • Supports other processes or deliverables for SSG&C on behalf of the business line - including but not limited to: EUCs, Models, and Vendor Management as needed


Education & Experience:
  • Bachelors Degree and/or equivalent experience
  • 5 plus years Business Line Experience in Core Bank Operations
  • Strong Understanding of Risk & Controls
  • Experience drafting Risk & Control documentation including, but not limited to: Issue responses, action plans, issue summaries, or other audit or regulator commentary
  • Project management experience to manage multiple requests and projects
  • Strong communication skills, both written and verbal, including with executive management


Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
  • Domestic Travel - Occasional
  • International Travel - Never
  • Performing sedentary work - Continuous
  • Performing multiple tasks - Continuous
  • Operating standard office equipment - Continuous
  • Responding quickly to sounds - Occasional
  • Sitting - Continuous
  • Standing - Occasional
  • Walking - Occasional
  • Moving safely in confined spaces - Occasional
  • Lifting/Carrying (under 25 lbs.) - Occasional
  • Lifting/Carrying (over 25 lbs.) - Never
  • Squatting - Occasional
  • Bending - Occasional
  • Kneeling - Never
  • Crawling - Never
  • Climbing - Never
  • Reaching overhead - Never
  • Reaching forward - Occasional
  • Pushing - Never
  • Pulling - Never
  • Twisting - Never
  • Concentrating for long periods of time - Continuous
  • Applying common sense to deal with problems involving standardized situations - Continuous
  • Reading, writing and comprehending instructions - Continuous
  • Adding, subtracting, multiplying and dividing - Continuous


The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

About TD Bank

TD Securities offers a range of advisory and capital market services to its clients. The company's range of services includes research, investment banking, capital markets, and global transaction banking. Research consists of commodity and equity research. Investment banking consists of mergers, acquisitions, industry expertise, and credit origination. Global transaction banking consists of trade finance, cash management, and correspondent banking. TD Securities was founded in 1855 and is based in Ontario.

TD Bank Careers

Join the vibrant team at TD Bank, one of North America's leading financial services organizations, where innovation, leadership, and growth go hand in hand. At TD Bank, we are committed to fostering a culture of diversity and inclusion, making it an ideal place for ambitious professionals to thrive. Work You’ll Do At TD Bank, your professional journey is bolstered by a robust support system. From your first interview to every career milestone, you will find opportunities for growth and leadership. Our team is dedicated to helping you develop the skills necessary for success in the ever-evolving financial sector. TD Bank offers a variety of job opportunities across multiple fields, from customer service to investment banking. Each position at TD Bank is a chance to contribute to our culture of innovation and exceptional client service. Internship Programs Kickstart your career with a TD Bank internship. Our programs provide invaluable industry exposure and hands-on experience, making them a perfect starting point for students and recent graduates eager to make their mark in the banking industry. Interns at TD Bank enjoy the unique opportunity to work alongside seasoned professionals, gaining insights that are crucial for future employment. Benefits and Growth TD Bank is deeply committed to the well-being and continuous growth of our team members. We offer competitive benefits packages that cover health, finance, and family care. Our employees enjoy comprehensive health insurance, retirement plans, and generous paid time off, among other perks. Moreover, TD Bank encourages professional development through various training programs, including leadership development and diversity training. These initiatives ensure that our team remains at the forefront of industry standards and best practices. Join Our Team Explore the numerous career paths available at TD Bank and discover how your skills and interests align with our mission. We are actively hiring and continually looking for talented individuals who are passionate about banking and customer service. Networking and Professional Development At TD Bank, we believe in the power of networking and collaboration. Our employees have access to a wide range of networking events, workshops, and seminars that promote career development and professional growth. These platforms not only enhance your professional skills but also expand your industry connections. Stay Connected Keep up to date with the latest at TD Bank Careers by subscribing to our job alert emails. Tailor your subscription to match your career preferences and get the latest news, insider tips, and job opportunities delivered straight to your inbox. Explore job opportunities at TD Bank and be part of a team that values hard work, creativity, and a diverse workplace culture. Your next great career move is just a click away. SEARCH TD BANK JOBS Join us at TD Bank and let your ambition lead you to a rewarding career filled with opportunities to learn, grow, and innovate.
Learn more about TD Bank
Size
90,000 employees
Market Cap
$117.9 billion
Industry
Finance & Insurance
Net Income
-$6.9 million
5 Year Trend
+6.6%
* Ladders Estimates

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