Human Interest

Business Lead, New Experiences

Human Interest$210K — $220K *
US-AnywhereRemote in United States
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in product, strategy, business development, or management; 3+ years in going from concept to market.
  • Demonstrated success in creating new products or offerings from scratch.
  • Ability to independently create financial models and pricing.
  • Experience conducting user interviews and research to inform products.
  • Strong collaboration skills with engineering and product teams, with capability to write actionable requirements.
  • History of negotiating significant partner and vendor agreements.
  • Exceptional communication skills, suitable for executive audiences.
  • Bonus: Background in retirement, fintech, or B2B financial services; familiarity with embedded finance or API platforms.

Responsibilities

  • Build compelling business cases for new initiatives, including market sizing and competitive analysis.
  • Conduct stakeholder interviews and usability studies to guide product development.
  • Transform business strategies and research insights into detailed technical requirements.
  • Negotiate commercial agreements and revenue models with partners and vendors.
  • Lead the go-to-market strategy, including pricing, sales enablement, and initial customer acquisition.

Benefits

  • 401(k) plan with dollar-for-dollar employer match up to 4% of compensation, immediately vested and with no plan fees.
  • Comprehensive health, dental, and vision insurance plans.
  • Generous time off and parental leave policies.
  • Access to a wide array of digital financial tools and professionals for financial wellness.
  • Enhanced mental health support through Lyra for employees and dependents.
  • Fertility healthcare benefits via Carrot for family planning needs.
  • Resources for managing student loans through Candidly for employees and families.
  • Monthly stipends for work-from-home and quarterly lifestyle expenses.
  • Engaging team-building experiences and events to foster collaboration.
Full Job Description
About the role

As the Business Lead, New Experiences, you will report to the VP, Experience and own a rotating portfolio of 0-to-1 initiatives that create new products, offerings, and revenue lines for Human Interest. Some extend the core 401(k) with new capabilities and services, some open new markets through partners and platforms, and some are entirely new product lines. The portfolio changes over time; your mandate is always the current highest-leverage opportunity.

In this role, you will take strategic ideas and turn them into real products. You will build the business case, talk to customers and partners, translate what you learn into requirements, and partner with our technology org to build against them. You will then structure the commercial agreements and lead the go-to-market, acting as the business counterpart to product and engineering during the build and to the GTM org at launch. When an offering matures into a run-state business, you hand it off and move to the next opportunity.

This is not a program management role. You do the strategy, research, requirements, and commercialization yourself.

What you get to do every day
  • Business Strategy: Build the business case for each initiative: market sizing, financial model, pricing and monetization, distribution, and competitive analysis. Get signoff from the executive team.
  • Discovery & User Research: Run stakeholder, customer, and partner interviews, usability studies, and surveys, and use the findings to decide what we build.
  • Requirements & Technology Partnership: Turn strategy and research into requirements, and work with product managers, designers, and engineering leads through the build.
  • Commercial Structuring: Negotiate partner agreements, revenue share models, vendor contracts, and enterprise pilot terms with support from legal, finance, and compliance.
  • Go-to-Market: Lead positioning, packaging, pricing, sales enablement, and partner activation. Land the first customers and partners, then hand the motion to the GTM org.

What you bring to the role
  • 8+ years across product, strategy, business development, or general management, with at least 3 years taking new products or offerings from concept to market.
  • A proven 0-to-1 record: You can point to a product or business line that exists because you built the case, drove the build, and took it to market.
  • Financial fluency: You build the financial model and pricing yourself rather than waiting for finance to build it for you.
  • Hands-on research skills: You have personally run interviews and usability studies and turned them into product decisions.
  • Technology partnership: A strong track record working with engineering and product orgs as a business counterpart, including writing requirements that teams could actually build against.
  • Deal experience: You have negotiated partner, vendor, or enterprise agreements with real dollars attached.
  • Executive-grade communication, written and live.
  • Bonus: Experience in retirement, fintech, wealth management, or B2B financial services; familiarity with embedded finance, API platforms, or white-label products; comfort using AI tools to move faster on research, modeling, and content.

Compensation - At Human Interest, there are a number of factors that are used to determine the appropriate pay range for each position. We take into account the cost of labor for each position in various markets across the U.S. The base salary for this position spans $210,000 - $220,000and represents the minimum in our lowest geographic region to a maximumin our highest geographic region. The salary we offer to a new employee within this range is based on their location within the U.S., their relevant job-related skills, and experience. At Human Interest, base salary is one component of the overall total rewards package. Depending on the position, additional compensation components such as bonuses, commissions, and equity may be offered. All of our employees are offered a robust suite of physical, financial, and mental wellness benefits. In compliance with applicable laws, we do not inquire about salary history, or about criminal history prior to a conditional offer of employment.

Benefits -
  • A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
  • Top-of-the-line health plans, as well as dental and vision insurance
  • Competitive time off and parental leave
  • Addition Wealth: Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
  • Lyra: Enhanced Mental Health Support for Employees and dependents
  • Carrot: Fertility healthcare and family forming benefits
  • Candidly: Student loan resource to help you and your family plan, borrow, and repay student debt
  • Monthly work-from-home stipend; quarterly lifestyle stipend
  • Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.

About Human Interest

Human Interest is a financial technology company that provides retirement savings plans for small businesses. The company's platform offers a 401(k) plan that is easy to set up and manage, and provides employees with a range of investment options. Human Interest's platform also includes tools to help employees plan for retirement and make informed investment decisions. The company was founded in 2015 and is headquartered in San Francisco, California.
Learn more about Human Interest
Size
100 employees
Industry
Founded
2015

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