Position Title:Business Intelligence Analyst
Position Type:Technical
Clearance: n/a
Location:Huntsville, AL
SOC Code: 15-2051
Salary*:$80,000 - 100,000 per year
*Dependent upon qualifications
Position SummaryThe Business Intelligence Analyst will be responsible for leveraging strong data analytics and problem solving skills to help stakeholders across the organization make informed decisions
Responsibilities- Articulate, interpret, and translate business data to deliver insights that drive strategic business decisions and optimize employee performance
- Collaboratively partner with business leaders to extract valuable insights from raw data, fostering effective decision-making and enhancing employee performance
- Engage in collaborative efforts with team members to refine workflows and processes, actively contributing to the creation and maintenance of supporting documentation
- Cultivate a deep understanding of current enterprise applications to help maintain data fidelity within the systems
- Generate comprehensive reports and dynamic dashboards using Power BI and the ServiceNow platform, periodically and on-demand, integrating data from ServiceNow and other enterprise applications
- Embrace a commitment to continuous learning, staying abreast of new processes, tools, and technologies to actively contribute to and support business growth
- Other duties as assigned
Requirements- Bachelor's degree in Business, Data Analytics, or related field OR equivalent combination of applied skilled experience
- Minimum five years of experience in business analysis, encompassing tasks such as research, definition, analysis, and documentation of processes and policies
- Minimum of two years of experience with Power BI with strong knowledge of DAX and the M query language
- Experience retrieving data from APIs including setting HTTP headers, handling authentication, and parsing JSON responses
- Exhibit critical thinking skills to assess stakeholder requests, asking probing questions to uncover the underlying needs and requirements
- Experience with presenting data to stakeholders to include translating technical findings into actionable business narratives
- Have a solid understanding of relational databases and basic programming skills
- Demonstrate strong problem-solving skills, facilitating a shared understanding of problems, potential solutions, and technical challenges to guide the team towards optimal solutions
- Ability to communicate effectively, both in writing and verbally
- Ability to obtain Microsoft PL-300 Certification within one year of employment
Optional/Desired Qualifications- Knowledge of ServiceNow and Microsoft Dynamics platforms highly desired
- Demonstrated proficiency within all applications of Office 365 (SharePoint, Power BI, Excel, PowerPoint)
- Microsoft PL300 Certification
- CompTIA Security+ Certification
- Experience with the agile methodology
Work ConditionsWork is typically performed in an office environment. Must be able to remain in a stationary position for extended periods of time. The person in this position will often move about inside the office to escort visitors, deliver packages to addressee, etc. Occasionally operates a computer and other office productivity machinery, such as a copy machine, and computer printer. Must be able to lift up to 25 pounds at a time. The person in this position frequently communicates with employees and clients.
