Unum Group

Business Intelligence Analyst I - AI & Model Monitoring

Unum Group$60K — $123K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred in Data Science, Statistics, Computer Science, Mathematics, or related field, or equivalent experience.
  • 2+ years of relevant analytics experience, demonstrating ability with Python for data analysis and automation.
  • Proficiency in Python, including libraries like pandas, numpy, scipy, and visualization tools such as matplotlib or plotly.
  • Solid SQL skills for data extraction and validation.
  • Interest or experience in Databricks, with familiarity in notebooks and Delta tables preferred but not mandatory.
  • Knowledge of BI/visualization tools like Tableau or Power BI for presenting monitoring outputs.

Responsibilities

  • Develop and automate monitoring dashboards and reports to track model health metrics for leadership review.
  • Execute quantitative tests on production model outputs, including back-testing and statistical threshold checks.
  • Profile and analyze incoming data sources to ensure quality and suitability for model monitoring.
  • Document methodologies and configurations to maintain reproducibility and auditability.
  • Report on monitoring findings, including performance degradation and data quality issues, to inform necessary interventions.
  • Collaborate with model owners to refine monitoring requirements and ensure outputs meet business expectations.

Benefits

  • Healthcare benefits covering health, vision, and dental care.
  • Insurance benefits including short and long-term disability plans.
  • Performance-based incentive plans to reward contributions.
  • Generous paid time off policy.
  • 401(k) retirement plan with employer match up to 5% and additional contributions regardless of employee contribution.
Full Job Description
General Summary:
We're looking for a Business Intelligence Analyst I - AI & Model Monitoring to help establish and scale a new model governance capability within our Finance Analytics organization. This is a unique opportunity to join at the ground level and play a critical role in designing how we monitor, measure, and communicate machine learning model performance across the business.

In this role, you'll develop monitoring frameworks, performance KPIs, dashboards, and automated alerting solutions that ensure AI and predictive models remain accurate, reliable, and effective in production. You'll partner closely with Data Scientists, Data Engineers, BI Analysts, Business Analysts, and business stakeholders to transform complex data signals into actionable insights and governance processes.

We're seeking a curious, analytical builder who enjoys solving complex problems and creating solutions from scratch. While prior governance experience is not required, success in this role requires strong critical thinking, ownership, learning agility, and communication skills. The ideal candidate is comfortable navigating ambiguity, collaborating across teams, and proactively driving work forward.

Python is the primary coding language for this team, making strong Python proficiency essential. Experience with Databricks, SQL, cloud-based analytics environments, and data visualization tools is highly valued.

If you're excited about AI, analytics, and building something new while working alongside a talented team of data professionals, we'd love to hear from you.

Job Specifications
  • Bachelor's degree preferred (Data Science, Statistics, Computer Science, Mathematics, or related field) and/or equivalent experience
  • 2+ years of relevant analytics experience, with demonstrated ability to write and maintain Python code for data analysis and automation
  • Proficiency in Python (required) - including libraries such as pandas, numpy, scipy, and visualization libraries (matplotlib, plotly, or similar)
  • Proficiency in SQL for data extraction and validation
  • Experience with or strong interest in Databricks (notebooks, jobs, Delta tables, Unity Catalog) - direct experience preferred but not required
  • Familiarity with BI/visualization tools (Tableau, Power BI, or equivalent) for presenting monitoring outputs


Principal Duties and Responsibilities
  • Develop and automate monitoring dashboards and reports that surface model health metrics (e.g., accuracy degradation, input/output drift, data quality anomalies) for review by leadership and model owners
  • Execute quantitative monitoring tests such as back-testing, benchmarking, sensitivity analysis, and statistical threshold checks on production model outputs as defined by the monitoring framework
  • Profile and analyze incoming data sources to evaluate data quality, completeness, and suitability for ongoing model inference and monitoring
  • Document monitoring methodologies, assumptions, and alert configurations to ensure reproducibility and auditability in alignment with enterprise model risk governance
  • Track and report on monitoring findings, including drift alerts, performance degradation events, and data quality issues, escalating to the director/manager when intervention or model recalibration is warranted
  • Work directly with model owners and internal customers to refine monitoring requirements, validate thresholds, and ensure outputs align with business expectations


#LI-AD1

#LI-HYBRID

~IN1

Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
$60,500.00-$123,400.00

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.

Company:
Unum

About Unum Group

Since their founding in 1848, Unum has been known for breaking new ground in the business of benefits. Integrity, determination, innovation and leadership were at the core of their company 165 years ago, and they are just as relevant to their business today. Just as long-lasting has been their commitment to being there when people need us most, a simple but compelling philosophy that began before the Civil War during a time when investing in insurance to protect yourself from the financial effects of illness and injury was a radical idea. They persevered during the fledgling insurance landscape then, and we're equally committed today to educating consumers about the value of financial protection benefits. Take a look below at Unum and its predecessor companies throughout the years.

Unum Group Careers

Join the Unum Group team today and be part of a company that values innovation, leadership, and diversity. As a leading provider of financial protection benefits in the United States and the United Kingdom, Unum Group offers unparalleled job opportunities in a variety of professional fields.

Work You’ll Do

At Unum Group, you will contribute to a culture that supports the growth and development of its employees through targeted diversity training and robust career advancement opportunities. Our team is committed to creating an inclusive environment where every team member’s skills and ideas are valued.

Explore Professional Growth

Unum Group is not just a company; it's a place where you can shape your future. Whether you're looking for an internship, ready to lead at the managerial level, or anywhere in between, Unum has a position that will match your skills and ambitions. We are dedicated to fostering leadership and innovation at every level of our organization.

Join Our Dynamic Team

Our team at Unum Group thrives on collaboration and the free exchange of ideas. We believe that diversity fuels innovation and we strive to create a workplace where all employees can achieve their professional goals. With a focus on continuous improvement and employee empowerment, Unum offers a dynamic work environment designed to develop top-tier professionals.

Benefits and Culture

Unum Group is committed to offering competitive benefits that enhance the lives of our employees and their families. From health and wellness to financial and retirement planning, our benefits are designed to promote a healthy, fulfilling life both inside and outside of work. Our culture emphasizes work-life balance, community involvement, and the well-being of our employees.

Career Development Opportunities

Invest in your future with Unum Group’s comprehensive career development programs. From professional development workshops to leadership training, we provide the tools and resources necessary for personal and professional growth. Our commitment to career development ensures that our employees are well-equipped to meet the challenges of today’s job market.

Innovative Hiring Process

Our hiring process is designed to identify and attract the best talent. From the initial resume submission to the final interview, each step is an opportunity to showcase your unique abilities and learn more about the Unum culture. We value straightforward communication and transparency, ensuring that all candidates understand what it takes to be a part of our team.

Networking and Community

At Unum Group, networking doesn’t end with the job interview. We encourage our employees to continue building professional relationships and sharing insights through our internal networking platforms. This connectivity allows for ongoing professional development and community building across the company.

Join Unum Group

Discover the exciting career opportunities waiting for you at Unum Group. Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with us? Explore job openings, read more about our company culture, and apply today to become part of something great.

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Learn more about Unum Group
Size
10,100 employees
Market Cap
$8 billion
Industry
Net Income
$793 million
Founded
1848
5 Year Trend
+1.6%
Revenue
$13.1 billion
NASDAQ

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