Service Center

Role and Responsibilities

· Partner with Finance, Operations, Human Resources, Marketing, IT, and other business stakeholders to understand reporting requirements and business objectives.

· Design, develop, and maintain interactive Power BI dashboards, scorecards, and enterprise reporting solutions.

· Develop semantic models, DAX measures, KPIs, calculated columns, and Power Query transformations following data modeling best practices.

· Write SQL queries to extract, analyze, validate, and reconcile data from multiple enterprise systems.

· Translate business requirements into scalable reporting and analytical solutions.

· Perform data validation, root cause analysis, and User Acceptance Testing (UAT) to ensure reporting accuracy.

· Support report deployments, scheduled refreshes, production issue resolution, and ongoing report enhancements.

· Optimize report performance, refresh efficiency, and end-user experience within Power BI Service.

· Document business logic, report calculations, technical specifications, and reporting standards.

· Collaborate with BI Developers, Data Engineers, and business teams throughout the project lifecycle.

· Support continuous improvement initiatives by identifying opportunities to automate manual reporting and streamline business processes.

· Stay current with Microsoft Power BI, Microsoft Fabric, and emerging analytics technologies and best practices.

Qualifications and Education Requirements

· Bachelor’s degree in business Analytics, Information Systems, Computer Science, Finance, Engineering, Mathematics, or a related field, or equivalent professional experience.

· 2+ years of experience developing enterprise Power BI reports and dashboards.

· Strong experience with Microsoft Power BI Desktop, Power BI Service, DAX, SQL, Power Query, and data modeling.

· Experience gathering business requirements and translating them into reporting and analytical solutions.

· Understanding of dimensional modeling, semantic models, and data visualization best practices.

· Experience validating and reconciling data across multiple data sources.

· Basic understanding of Finance and Accounting concepts and operational reporting.

· Experience working directly with business stakeholders across multiple departments.

· Strong analytical, critical thinking, and problem-solving skills.

· Excellent verbal and written communication skills with the ability to communicate technical concepts to business users.

· Highly organized with exceptional attention to detail and a commitment to data quality.

· Self-motivated with the ability to manage multiple priorities in a fast-paced environment.

· Willingness to learn new technologies and adapt to changing business needs.

· Ability to work independently while collaborating effectively within a cross-functional team.

· Occasional travel as required (less than 10%).

Preferred Qualifications

· Experience with Microsoft Fabric.

· Experience with Snowflake or other cloud data warehouse platforms.

· Experience with SSAS Tabular Models or semantic modeling.

· Familiarity with Tabular Editor, DAX Studio, Power Automate, Git, or Azure DevOps.

· Knowledge of Row-Level Security (RLS), deployment pipelines, and Power BI governance.

· Experience supporting Finance, Operations, KPI reporting, or executive dashboards.

· Microsoft Certified: Power BI Data Analyst Associate (PL-300) certification or equivalent experience.