Because this role involves a combination of collaborative/in-person and independent work, it will take the form of a hybrid work format, with time split between working onsite and remotely.

We are seeking a skilled and certified Salesforce Administrator to join our Electronic Systems Salesforce team. This is a hands-on, collaborative role in which the candidate will assist in the administration, configuration, and ongoing optimization of our Salesforce platform. The ideal candidate holds an active Salesforce Certified Administrator credential and demonstrates strong proficiency in Flow automation and declarative development. We welcome candidates at both the mid-level and senior level who can demonstrate real, verifiable platform expertise.

Work Location:

Because this role involves a combination of collaborative/in-person and independent work, it will take the form of a hybrid work format, with time split between working onsite and remotely. Candidates based in or near the Southern NH or Greater Boston, MA area are strongly preferred. Based on multiple factors, remote work may be a possibility for this position, at the discretion of the business for the right candidate with the qualifications and accountability this role demands.

Key Roles, Accountabilities and Responsibilities:

Platform Administration
Assist in the day-to-day administration and user support of the Salesforce platform as part of the Electronic Systems Salesforce team
Support user lifecycle management including provisioning, deactivation, roles, profiles, permission sets, public groups, organization-wide defaults, and sharing rules
Help monitor system health, security settings, and platform performance
Participate in sandbox environment management, release testing, and change set deployments
Stay current with Salesforce seasonal releases and assist in evaluating and implementing relevant new features

Automation & Development
Assist in the design, build, and maintenance of complex declarative automation using Salesforce Flow, including Screen Flows, Record-Triggered Flows, Scheduled Flows, and Auto-Launched Flows
Help build and maintain validation rules, formula fields, custom metadata, and custom objects to support evolving business processes
Partner with team members and stakeholders to translate business requirements into well-structured, maintainable Salesforce solutions
Assist in troubleshooting and debugging Flow errors and automation failures

Data Management & Reporting
Assist in maintaining data integrity through regular audits, deduplication processes, and mass data updates using tools such as Data Loader or similar
Build, schedule, and refine multi-level reports, dashboards, and KPI scorecards-using filters, bucket fields, and dynamic components-to surface real-time business intelligence and performance insights
Support data hygiene best practices and assist with data migration efforts as needed

Stakeholder Collaboration & Support
Serve as a Salesforce subject matter expert for user inquiries and contributing team member for Salesforce-related questions, issues, and requests across the organization
Collaborate with cross-sector teams to gather requirements and support the platform roadmap
Assist in end-user training, onboarding documentation, and ongoing enablement
Help maintain thorough documentation of configurations, customizations, and system changes

Business Intelligence
Assist with development of visualizations and predictive models, translating raw Salesforce data into actionable insights and trend forecasts
Assist with conducting of regular stakeholder review sessions to interpret report and model outputs, refine assumptions, and align visualizations with evolving business priorities
Explore the development of advanced visualizations and predictive models using tools such as Tableau CRM, translating raw Salesforce data into actionable insights and trend forecasts

This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.

Required Skills and Education

U.S. CITIZENSHIP REQUIRED.
Candidates may be subjected to a government security investigation and must meet eligibility requirements for access to classified information.
Consistent, reliable internet service that allows for effective telecommuting required
Active Salesforce Certified Administrator credential (required - must be current and in good standing)
2+ years of hands-on Salesforce administration experience in a professional environment
Strong, demonstrable proficiency with Salesforce Flow across multiple flow types (Screen, Record-Triggered, Scheduled, Auto-Launched)
Solid understanding of the Salesforce data model, security model, and platform architecture
Proven ability to work collaboratively with both technical and non-technical stakeholders
Strong analytical, troubleshooting, and problem-solving skills
Excellent written and verbal communication skills
Ability to manage multiple priorities and work effectively both independently and as part of a team

Preferred Skills and Education

Skills and Qualifications Preferred
Experience with Salesforce CPQ and/or Revenue Cloud (Configure, Price, Quote) - familiarity with product catalog, pricing rules, and quoting workflows is a plus
Salesforce CPQ Specialist certification or Revenue Cloud experience a bonus
Additional Salesforce certifications (e.g., Advanced Administrator, Platform App Builder, Sales Cloud Consultant)
Familiarity with Salesforce CLI, change sets, and deployment best practices

Bachelor's degree in Information Systems, Business Administration, Computer Science, or equivalent practical experience