Wells Fargo

Business Execution Director – User Acceptance Testing (Payments Operations)

Wells Fargo$135K — $160K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in Business Execution, Implementation, or Strategic Planning
  • 4+ years of management or leadership experience
  • 10+ years in testing, QA, or technology delivery (desired)
  • 5+ years in leadership within large, matrixed organizations (desired)
  • Strong knowledge of payment systems like ACH, Wire, RTP (desired)

Responsibilities

  • Lead UAT strategy, governance, and execution across Payments Operations
  • Own end-to-end testing for critical payment platforms
  • Establish UAT standards, operating model, and risk framework
  • Oversee defect lifecycle management and resolution strategy
  • Provide executive reporting on delivery performance and risks
  • Partner with leadership in Operations, Product, and Technology
  • Manage a global team of approximately 100 FTEs

Benefits

  • Opportunity to influence enterprise decisions
  • Work in a mission-critical payment platform environment
  • Autonomous role requiring significant executive judgment
  • Engagement in continuous improvement and automation initiatives
  • Ability to represent UAT in high-stakes executive and regulatory forums
Full Job Description

About this role:

Wells Fargo is seeking aBusiness Execution Director to lead the enterprise User Acceptance Testing (UAT) function. This role is accountable for end-to-end UAT strategy, governance, and execution supporting mission-critical payment platforms and transformation initiatives. The leader will centralize UAT across global teams and ensure delivery readiness, quality, and regulatory compliance.


In this role, you will:

  • Lead enterprise UAT strategy, governance, and execution across Payments Operations

  • Own end-to-end testing for critical payment platforms (ACH, Wire, RTP)

  • Establish UAT standards, operating model, and risk framework

  • Oversee defect lifecycle management, prioritization, and resolution strategy

  • Provide executive reporting on readiness, risks, and delivery performance

  • Partner with Operations, Product, and Technology leadership to align delivery priorities

  • Manage global team (~100 FTE), including managers and individual contributors

  • Ensure regulatory compliance, operational readiness, and quality outcomes

  • Operates with high autonomy and executive judgment

  • Influences enterprise decisions impacting risk and delivery

  • Represents UAT in executive, audit, and regulatory forums

  • Drive continuous improvement, automation, and process optimization initiatives


Required Qualifications:

  • 10+ years of Business Execution, Implementation, or Strategic Planning experience, including Management or leadership experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education

  • 4+ years of management or leadership experience

Desired Qualifications:

  • 10+ years in testing, QA, or technology delivery

  • 5+ years leadership experience in large, matrixed organizations

  • Large scale transformation experience

  • Experience leading UAT for complex, enterprise initiatives

  • Strong knowledge of payment systems (ACH, Wire, RTP)

  • Proven ability to influence executive stakeholders

Job Expectations:

  • Ability to travel up to 20% of the time

Posting End Date:

4 Sep 2026

*Job posting may come down early due to volume of applicants.

About Wells Fargo

Wells Fargo Careers

Joining Wells Fargo means becoming part of a distinguished financial institution that has been a cornerstone of innovation and leadership in the banking industry. At Wells Fargo, we offer a plethora of job opportunities designed to empower your career growth and development in a diverse and inclusive environment.

Work You’ll Do

At Wells Fargo, you will be part of a team that values diversity and is committed to fostering an inclusive culture. We are looking for professionals who are eager to drive innovation and lead with integrity. Our employees are our greatest asset, and we invest in their professional growth through comprehensive leadership and diversity training programs that are recognized industry-wide.

Explore a Multitude of Career Paths

Whether you're interested in a position in finance, IT, customer service, or management, Wells Fargo has career opportunities in various fields. Our team members benefit from job stability, competitive benefits, and a culture that values and rewards performance and dedication.

Internship Programs

Kickstart your career with a Wells Fargo internship. Our programs provide invaluable industry exposure, professional skills development, and networking opportunities that often lead to full-time employment offers. Interns at Wells Fargo work on real projects, solve actual challenges, and gain the mentorship of seasoned professionals.

Professional Growth and Development

We believe in nurturing the potential of our employees. Wells Fargo offers robust training programs and resources to help every team member excel in their current roles and prepare for future challenges. Growth at Wells Fargo is not just about climbing the career ladder but expanding your skills and expertise to add value to our team and customers.

Benefits and Rewards

Wells Fargo is committed to the well-being of our team members. We offer a comprehensive benefits package that includes health care, retirement plans, and generous paid time off. Additionally, we provide unique perks like employee discounts, adoption assistance, and tuition reimbursement.

Join Our Team

Discover the opportunities waiting for you at Wells Fargo by exploring open positions that match your skills and interests. We are continuously hiring and looking for individuals who bring creativity, passion, and a drive to serve our customers.

Stay Connected

Keep up to date with the latest from Wells Fargo Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and get insider tips on crafting the perfect resume and acing your interview.

Networking and Innovation

At Wells Fargo, networking and innovation go hand in hand. We encourage our employees to connect across departments and roles to foster new ideas and strategies that lead to groundbreaking solutions.

Empower Your Career

Step into a role at Wells Fargo where your skills will be honed, your achievements recognized, and your career can flourish. We're not just filling positions; we're building leaders who are equipped to navigate the complexities of the financial world. Join Wells Fargo today and be part of a team that’s redefining the future of banking.
Learn more about Wells Fargo
Size
246,577 employees
Market Cap
$155.2 billion
Industry
Net Income
$3.3 billion
Founded
1852
5 Year Trend
-5.9%
NASDAQ

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