Business Development & Partnerships Manager

CWILL

$80K — $120K *
Cary, NC 27513In-Person
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-3+ years in business development, partnerships, or channel sales, ideally in eCommerce, SaaS, or logistics.
  • Strong grasp of the Shopify ecosystem and service provider operations.
  • Proven experience in building and closing partnership deals with multiple stakeholders.
  • Experience with industry events and converting engagements into business opportunities.
  • Excellent communication and negotiation skills, with the ability to thrive in a dynamic environment.
  • Background in logistics or shipping partnerships is a plus.
  • Bachelor's degree or higher.

Responsibilities

  • Identify and manage relationships with key logistics and infrastructure partners.
  • Act as the main contact for partner integrations, collaborating with product and engineering teams.
  • Proactively resolve partnership issues and maintain long-term relationships.
  • Build and expand CWILL's agency partner program targeting eCommerce agencies.
  • Develop and implement a channel strategy to increase reach through referral partners and resellers.
  • Oversee all aspects of event strategy, from planning to execution and follow-up.
  • Manage the full partner lifecycle from prospecting to ongoing enablement.

Benefits

  • 401(k) plan for retirement savings.
  • Generous PTO policies for work-life balance.
  • Paid holidays throughout the year.
  • Comprehensive insurance coverage.
Full Job Description
The Role

This is a dual-mandate role sitting at the intersection of strategic partnerships and channel development. You'll own two critical growth levers: building and managing key infrastructure partnerships that support our core products, and developing the agency and channel ecosystem that brings CWILL to more Shopify merchants across the US market.

You'll be on the ground at industry events, in the room for partner negotiations, and in the weeds of channel strategy - all at once.

What You'll Do

Strategic Partnerships
• Identify, negotiate, and manage relationships with key logistics and infrastructure partners critical to CWILL's product capabilities
• Serve as the primary point of contact for partner integrations, working cross-functionally with our product and engineering teams to ensure smooth collaboration
• Proactively resolve partnership-level issues and maintain long-term relationship health with strategic accounts

Channel & Agency Development
• Build and grow CWILL's agency partner program, targeting eCommerce agencies and service providers that work with Shopify DTC brands
• Develop and execute a channel strategy to expand CWILL's reach through referral partners, resellers, and ecosystem players
• Own end-to-end event strategy - from trade show selection and booth planning to on-site execution and post-event follow-up
• Manage the full partner lifecycle: prospecting, onboarding, activation, and ongoing enablement

Requirements
What We're Looking For
• 2-3+ years of experience in business development, partnerships, or channel sales - preferably within eCommerce, SaaS, or logistics
• Strong understanding of the Shopify / DTC brand ecosystem and how agencies and service providers operate within it
• Proven track record of building and closing partnership deals, with experience managing multi-stakeholder relationships
• Hands-on experience with trade shows and industry events - you know how to work a room and convert conversations into pipeline
• Excellent communication and negotiation skills; comfortable operating independently in a fast-moving environment
• Background in logistics, shipping, or carrier partnerships is a strong plus
• Bachelor's degree or above

Benefits

Starting Pay: 80-120K + Bonus, depends on experiences, open to negotiation

401(k)

PTO

Paid Holidays

Insurance

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