Business Development Manager

Armstrong

$80K — $95K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of direct sales experience required.
  • Bachelor's degree preferred.
  • Exceptional communication skills, both oral and written.
  • Extremely self-motivated with a diligent work ethic.
  • Strong attention to detail and robust time management skills.
  • Natural curiosity and a willing desire to learn.
  • Prior experience with customer success management is a plus.

Responsibilities

  • Identify preferred prospects using enterprise resources and strategic sourcing.
  • Contact potential customers to convert them into clients.
  • Conduct discovery calls to analyze customer needs.
  • Educate prospects about services and value propositions, maintaining product knowledge.
  • Develop and nurture a strong sales pipeline from leads.
  • Grow and retain the existing client base for sales continuity.
  • Maintain an organized CRM system for efficient management.

Benefits

  • Collaborative and supportive company culture.
  • Opportunities for professional growth and development.
  • Dynamic team environment encouraging innovative solutions.
  • Regular feedback and performance evaluations to help exceed KPIs.
Full Job Description
SUMMARY:

The Armstrong Company is seeking a high-energy and dynamic Business Development Manager who will be responsible for identifying and generating sales opportunities. The right candidate will work well under pressure, think out-of-the-box, easily initiate relaxed but informative two-way phone conversations with prospects, and be highly self-motivated. The right candidate will also understand how to assess a company's needs and specifically cater the outreach to each prospect.

KEY RESPONSIBILITIES:

  • Identify preferred prospects through enterprise resources and strategic sourcing methods.
  • Contact potential new customers with the goal of converting prospects into clients.
  • Conduct discovery calls with prospects to fully understand customer needs.
  • Maintain relevant product and pricing knowledge to educate prospects on services & value propositions.
  • Follow up on sales leads and develop, nurture, and maintain a robust sales pipeline.
  • Retain and grow an existing client base.
  • Maintain an organized and up-to-date system of management in Armstrong's CRM.
  • Deliver feedback to the other departments and leverage every resource available.
  • Consistently review your role's KPIs, as defined by sales leadership, to ensure you exceed activity, territory coverage, discovery calls, qualified sales opportunities, and revenue metrics.
  • Act in accordance with Armstrong DNA always.
  • Any other duties as assigned by President/Partner.


MINIMUM QUALIFICATIONS:

  • 5+ years of direct sales experience required.
  • Bachelor's degree preferred.
  • Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence.
  • Extremely self-motivated with a diligent work ethic.
  • Strong attention to detail.
  • Excellent time management and prioritization skills.
  • Natural curiosity and a desire/willingness to learn.
  • Prior experience with CSM is a plus.


PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

  • Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
  • While performing the duties of this job, the employee is regularly required to talk and hear.
  • This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.
  • Ability to sit for long periods; stand and walk frequently; and bend, stoop, and reach occasionally.


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