Role: Business Development Manager - Retail Location: Cincinnati, OH Job Description: Key Responsibilities Strategic Leadership • Shape and execute the growth strategy for the account in alignment with TCSs Global Retail Consulting vision. • Act as a strategic advisor to senior retail executives, offering actionable insights and pragmatic recommendations that create value and accelerate growth • Lead transformation engagements that enhance business performance • Collaborate closely with Service Lines to align go-to-market priorities Client Engagement & Business Development • Build, nurture, and expand executive-level client relationships • Identify, shape, and convert new opportunities by understanding client priorities and crafting tailored propositions. • Lead the development of strategic proposals, thought leadership, and value narratives that differentiate TCS. • Partner with account team to drive pipeline growth, jointly developing go-to-market plans and pursuit strategies. Team Leadership & Collaboration • Mentor and empower consultants and managers, fostering a high-performance, collaborative, and entrepreneurial culture. • Partner with digital, analytics, and technology teams to design and deliver integrated businesstechnology solutions that bridge strategy and execution. Project Management & Operational Excellence • Oversee engagement delivery to ensure exceptional quality, timeliness, and client satisfaction. • Manage project economics including resource planning, forecasting, and profitability. • Apply structured consulting methods and agile approaches to drive tangible, sustainable impact for clients. • Champion continuous improvement, leveraging data and feedback to refine practice operations and delivery excellence. Qualifications • Bachelors degree in business, management, or a related discipline; MBA or advanced degree strongly preferred. • 15+ years of combined experience in retail consulting, transformation execution, or strategy, ideally within a top-tier consulting firm or major retail organization. • Proven track record of building and growing client relationships, identifying opportunities, and leading pursuits to closure. • Demonstrated expertise in business development, solution design, and account growth within the retail industry. • Strong analytical, communication, and influencing skills, with the ability to engage confidently at the C-suite level. • Deep understanding of current retail trends including digital transformation, AI-enabled operations, customer personalization, and omnichannel growth. • Willingness to travel regionally and nationally as required. Experience • Leadership experience delivering consulting or transformation engagements across multiple retail functions from store operations and supply chain to digital commerce and merchandising. • Proven ability to grow revenue through client trust-building, proactive engagement, and strategic opportunity management. • Experience working in cross-functional, global delivery models integrating onshore and offshore teams. • Strong commercial orientation with P&L understanding, financial modeling, and ROI-driven decision-making. • Demonstrated ability to influence and partner with executive stakeholders to shape transformation roadmaps. • Exposure to analytics, digital, or technology initiatives that link business value with measurable performance improvement. • Location: Cincinnati, Ohio Salary Range: $142,200 - $192,300 a year #LI-AD1