Business Development Manager (Remote-Southern California Based)

Hyatt

$90K — $110K *
US-AnywhereRemote in Chicago, IL
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in sales or business development within the hospitality or travel sector
  • Proven track record of building and maintaining strong client relationships
  • Strong understanding of the travel agency landscape and advisor engagement strategies
  • Excellent communication and presentation skills
  • Experience using CRM systems, preferably Salesforce, for sales tracking and reporting
  • Ability to work collaboratively across teams and with diverse stakeholders

Responsibilities

  • Drive revenue growth by identifying and expanding relationships with travel agencies and advisors
  • Cultivate partnerships with key stakeholders, particularly within the Confidant Collective
  • Prospect and onboard new agency accounts, leveraging various sales strategies
  • Serve as a brand ambassador at industry conferences and events on a national and international scale
  • Deliver engaging product training through multiple platforms and formats
  • Collaborate with tour operators and internal teams to leverage business opportunities
  • Manage a regional budget effectively to optimize return on investment

Benefits

  • Opportunity to be part of an inclusive and innovative team
  • Access to professional development and training resources
  • Chance to travel for industry events and conferences
  • Ability to work in a dynamic and fast-paced environment
  • Engagement with a company that values curiosity and connection
Full Job Description
The Opportunity

Hyatt seeks an enthusiastic Business Development Manager to join our Inclusive Collection Sales Team. In this role, you will be collaborating closely with the broader North America and Global Field Sales team, where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.

The Role

In this role, you will be responsible for driving Inclusive Collection sales and business growth within your assigned territory. Key responsibilities include identifying, developing, and maintaining strong relationships with travel agencies and advisors; executing strategic and tactical sales plans; delivering product training; escorting travel advisor FAM trips; and representing the Inclusive Collection at industry conferences and events.

As a BDM, you'll blend strategy with execution to grow market share and strengthen advisor engagement:
  • Drive Revenue Growth: Identify, develop, and expand relationships with travel agencies and advisors to increase Inclusive Collection sales.
  • Build Strong Partnerships: Cultivate high-value connections while increasing engagement with the Confidant Collective.
  • Expand Your Network: Prospect, onboard, and activate new agency accounts through sales calls, training, incentives, and FAM trips.
  • Be a Brand Ambassador: Represent Inclusive Collection at industry events, conferences, and trade shows-both domestically and internationally.
  • Educate & Inspire: Deliver impactful product trainings via in-person events, sales calls, webinars, blitzes, and social platforms.
  • Collaborate Strategically: Partner with tour operators and internal teams to maximize business opportunities.
  • Own Your Territory: Manage and optimize your regional budget to drive ROI through targeted sales activities.
  • Leverage Data & Tools: Utilize Salesforce to track performance, pipeline, competitive insights, and ROI.
  • Stay Connected: Maintain consistent communication with Regional Director, including weekly and bi-weekly meetings, for territory planning, strategy alignment, and performance reviews.
  • Live the Brand: Champion Hyatt's core values in everything you do.

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