This position reports to the Director of Business Development. 

Recruitment of new contractual business

• Collaborate with regional and account managers to identify opportunities
• Collect business financials and perform financial analysis of business
• Create supply agreement proposal term sheet
• Successfully negotiate proposal terms with business owners
• Collaborate with Oticon’s finance and legal teams to finalize agreement terms
• Conduct customer onboarding process after signing.
• Integrate customers into consulting services and networking groups

Management of existing contractual business

• Ensure customers maintain contract compliance and review progress with customers periodically
• Ensure customers participate with eligible business development services (webinars, sales training, and networking meetings)
• Collaborate with Oticon’s finance team to develop strategies for non-compliant accounts
• Sustain and enhance share of wallet within assigned existing business channels
• Execute agreed strategy to improve non-compliant account compliance.
• Resign, rewrite and extend customer agreements when appropriate.

Administration

• Communicate with customers and Oticon staff within 24 hours of receiving voice or email
• Travel for meetings, training and site visits. Up to 20% overnight travel is often expected
• Complete special projects or assignments as directed by manager

• A bachelor’s degree or higher is required
• 5+ years of account management, negotiation and finance experience required
• Specific hearing health industry or B-B consulting experience is preferred
• Strong communicator via in-person, phone, and e-mail promoting a professional, customer-oriented and collaborative style
• Open to feedback and desire for continuous learning and improvement
• Well organized and effectively manages schedule, travel, and budget in a professional and cost-efficient manner
• Collaborate effectively with business development team as well as other departments within the organization and externally
• Proficiency in necessary software including Microsoft office (Excel, Word, & Outlook) and virtual communication tools such as Zoom and Teams
• Proven ability in understanding financial statements and contracts

• • What we have to offer:Medical, dental, prescription, and vision benefits24/7 virtual medical careEmployee Assistance Program for you and your family401(k) with company matchCompany-paid life insuranceSupplemental insurance for yourself, your spouse/partner, and your childrenShort-term and long-term disability insurancePre-tax Health Savings Account and Flexible Spending Accounts for Health Care or Dependent CarePet InsuranceCommuter accounts

     

  Company Values

• We Create Trust – We value the opinions of our customers and colleagues. We promote a work environment based on inclusion, honesty, integrity and respect. We always keep our promises. 

   

  We are Team Players – We collaborate and network effectively across Demant. We take initiative and help each other to achieve our ambitious goals.  

   

  We Create Innovative Solutions – We challenge ourselves to improve and find new, value-adding solutions. We are curious to share ideas and insights to increase our collective innovativeness. 

   

  We Apply a Can-do attitude – We always look for opportunities to win the business and do our best to add value to our customers. We find solutions and act.