Tata Consultancy Services

Business Development Manager BPO Retails

Tata Consultancy Services$147K — $199K *
Retail & Consumer Goods
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, marketing, or related field; MBA preferred
  • 15-20 years of experience managing core retail domain functions
  • Proven track record of sales in Retail BPO
  • Experience in a senior role at a leading retailer
  • Strong understanding of Merchandizing, Digital, and Supply Chain operations

Responsibilities

  • Acquire new BPO clients in core retail business processes
  • Create leads by engaging with CXO-level executives
  • Set up BPO operations to enhance business efficiencies
  • Identify customer pain points and develop tailored solutions
  • Generate proactive sales pitches to secure large deals

Benefits

  • Comprehensive health and wellness programs
  • Career development and professional growth opportunities
  • Flexible work arrangements
  • Engaging and inclusive company culture
  • Opportunities for travel and networking within the industry
Full Job Description
The primary focus of this role will be to acquire new BPO clients on the core retail domain business processes Merchandizing, Supply Chain, Digital / Marketing and Store operations etc. The individual is expected to create new leads by reaching out to the various business CXO Chief Merchandizing office, Chief Digital Officer, Chief Supply Chain office, Chief Operations Manager etc. in existing or new accounts and help set up their BPO operations to drive both efficiencies and effectiveness in day-to-day business operations.

The expected individual should ideally have worked in a similar role at Director/ VP/SVP level with a leading Retailer handling their Merchandizing, Digital or supply Chain operations and then moved to a BPO industry player in a sales role. The individual will be expected to create and build new business connects, identify customer problems and create proactive sales pitches to help create new opportunities and convert them into large deals.

Qualifications: Bachelors degree in business, Marketing, or a related field from US Institution; MBA preferred.

Minimum 15 -20 years experience in managing core retail domain functions with a proven track record of sales in Retail BPO

Salary Range: $147,100-$199,100 a year

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About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
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